Printer driver for HP LaserJet 4200??

Discussion in 'Windows 64 Bit' started by PeterGV, May 10, 2005.

  1. PeterGV

    PeterGV Guest

    I've been running on a 64-bit Server 2003 (as my desktop OS -- I happened to
    have it, not XP) since my return from WinHEC. Dual Opteron 250s... I can say
    that it absolutely ROCKS. Incredibly fast, perfectly stable.

    As can be expected, there are a significant number of "gottchas" in terms of
    finding 64-bit drivers for everything one needs, however.

    MOST importantly, I can't see to find the drivers for the HP Laser Jet 4200
    series of printers ANYwhere. They're listed on the AMD site as "in box", and
    the Laser Jet 4200 is on the Windows hardware compatibility list for 64-bit
    Windows.

    Perhaps I'm stooopid, but I can't find these drivers. Can anybody help me
    out please.

    It's nice to run on 64-bit Windows. It'd be nicer if I could run on 64-bit
    Windows AND print...

    P
     
    PeterGV, May 10, 2005
    #1
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  2. Contact the hardware or software vendor to determine if printers and other
    devices have 64-bit drivers.
     
    Andre Da Costa, May 10, 2005
    #2
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  3. PeterGV

    PeterGV Guest

    Have you ever TRIED to "contact" HP and ask if they have a 64-bit driver for
    one of their printers? I have. It doesn't work out too well.

    It's not like their "talk to somebody online" software works on 64-bit
    systems, and once you DO get to talk at somebody, they have absolutely no
    clue what you're asking about.

    If it was just a matter of downloading the driver from HP, or searching for
    the INF on the CD, I'm thinkin' a would have done that.

    Peter
     
    PeterGV, May 10, 2005
    #3
  4. Well, try a driver that comes with XP Pro x64 that is closest to your
    printer, it should work. Sorry for the cold answer, I was just following the
    FAQs.
     
    Andre Da Costa, May 10, 2005
    #4
  5. PeterGV

    PeterGV Guest

    Thank you.

    I tried that before I posted my question to the news group. LJ4100 driver:
    Doesn't work. Neither do several others that are numerically "close" in
    terms of model number.

    I've even grep'ed the .inf directory, and the instal disks (both for XP X64
    and S03 SP1), for the VID/DID combo and did not find it. Now, it could be
    that the .INF file is compressed on the install disk (so grep wouldn't find
    it), but I don't see any INF file that resembles the name of the 32-bit
    install file.

    Peter
     
    PeterGV, May 10, 2005
    #5
  6. PeterGV

    Ron Bogart Guest

    In
    Actually - yes. I contacted them both on my printer and my scanner and
    received a prompt reply both times. 1st reply gave a temporary workaround
    to get the printer working and the second telling me that they were in the
    process of creating the drivers for the scanner and would send an email to
    notify me when they were available. Great support IMHO.
    --
    Ron Bogart {} ô¿ô¬
    Associate Expert
    Expert Zone - www.microsoft.com/windowsxp/expertzone
    Lovin life on Mercer Island 8^)
    "Life is what happens while we are making other plans."
    In memory of a true friend, MVP Alex Nichol (1935-2005)
     
    Ron Bogart, May 11, 2005
    #6
  7. PeterGV

    PeterGV Guest

    I think their support sucks, to put it quite plainly.

    There is no listing, no mention at all, of drivers for Windows x64 on any of
    their proudct "download the drivers" pages. Sure, they have "Windows 64-bit
    Edition"... sorry, those are drivers for the Itanic.

    While the dude I finally talked to was pleasant, he was also clueless.
    After, oh, 30 minutes "researching" the problem, he told me that there WERE
    no 64-bit drivers for the LJ4200, but there were for the LJ4250, and I should
    try those. Good idea, says I.

    He points me to the download.

    I download.

    Guess what? 64-bit drivers, alright. For the IA64.

    I said it somewhere else, but I am at an absolute loss in trying to
    understand how the OEMs/IHVs can be so far behind the curve on X64 support.
    It's not like they haven't had over two years to prepare. And it's not like
    porting a driver to X64 is a big deal... and we're talking PRINTER drivers
    here, most of which don't even have kernel mode components.

    P

    P
     
    PeterGV, May 11, 2005
    #7
  8. PeterGV

    Ron Bogart Guest

    In
    Let's say conservatively that HP has 100 models of computers. How many are
    going to be on x64 machines? Which drivers do you commit the resources and
    expenses for? Do you rush right out and provide drivers for every model you
    have or do you wait and see what demand you have? They are a business and
    investors demand a return on their money as do all the rest. Glad you want
    drivers for your printer - jump on the bleeding edge and gain some
    patience - it cuts a lot less that way. :)
    New technology - untested on world market so far - mistakes are going to
    happen. Since you have this problem well in hand - start writing drivers
    and selling your work - no big deal since they are only PRINTER drivers.
    Again - which printers do you invest in for this new and upcoming
    technology? Write a bunch of drivers for older machines or put your
    emphasis on newer machines with drivers for the new technology? Not as easy
    a decision as you might be thinking.


    --
    Ron Bogart {} ô¿ô¬
    Associate Expert
    Expert Zone - www.microsoft.com/windowsxp/expertzone
    Lovin life on Mercer Island 8^)
    "Life is what happens while we are making other plans."
    In memory of a true friend, MVP Alex Nichol (1935-2005)
     
    Ron Bogart, May 11, 2005
    #8
  9. I believe from what I've heard from manufacturers I've contacted that
    they do not expect X64 to be very popular and some just said they had
    NO plans to create drivers for it.

    IF the OS does sell well the manufacturers will all fall in line with
    drivers but it's a "wait and see" right now.

    It really can't hurt anything if we keep in touch with hardware
    manufacturers and keep asking.
     
    David R. Norton MVP, May 11, 2005
    #9
  10. Peter -
    There are drivers for the 4100, they should be quite close enough. And,
    also the following:

    In general, chose a printer driver that most closely matches your model. For
    black and white laserjet printers, this will be a printer that supports PCL5,
    and/or Postscript. For colour, you'll need a PCL6 driver. Most general
    business HP LaserJet models use one of these languages and will be a
    reasonable substitute for your printer. You may be missing some minor feature
    in the driver, but all the regular stuff should be fine, and you'll be able
    to print. I always recommend adding or buying Postscript capability for any
    printer, since it makes your printer able to work from a wide variety of
    operating systems.
     
    Charlie Russel - MVP, May 11, 2005
    #10
  11. PeterGV

    PeterGV Guest

    Thanks, Charlie. With your assurances that the 4100 driver would work, I
    spent some more time on this, and I finally DID get it to work.

    It seems that I was missing the key bit of wisdom of "How to install a local
    printer driver for a remote printer" (KB 282842).

    So, it turns out that I *was* stooopid after all! I plead ignorance due to
    lack of inutitive interface (I didn't expect that I'd need to ask to add a
    LOCAL printer when I was connecting to a REMOTE printer).

    I appreciate the help.

    Whew, it can be painful to be stooopid! I'm going back to the world of
    device drivers and file systems now -- I'll leave this systems administration
    stuff to you guys who know what you're doing.

    Peter
    http://www.osronline.com
     
    PeterGV, May 11, 2005
    #11
  12. Great, glad you got it working! The problem is that your remote print server
    doesn't know anything about x64 Windows, so won't have a driver available for
    you. So you need to locally add the driver. And no, probably not intuitive.
     
    Charlie Russel - MVP, May 11, 2005
    #12
  13. PeterGV

    ocbwilg Guest

    I have never seen an HP LaserJet that couldn't use the LaserJet 4 series
    drivers. I would try something comparable from a previous generation
    LaserJet.
     
    ocbwilg, May 11, 2005
    #13
  14. PeterGV

    ocbwilg Guest

    It's not HP, it's just about all of the OEMs. The reason why everybody's
    tech support sucks is that they sit in a room filled with a couple hundred
    other call center employees, all of them being paid $10/hour (or less if you
    happen to get the guys in Bangladesh) to read from a scripted series of
    flowcharts. If it's not in the flowchart, it doesn't exist.

    If you're really lucky, then when you call you'll get someone pretty sharp
    who is just out of high school and aspires to actually do something in IT
    when they grow up, and they'll be able to think outside of the flowchart
    enough to help you, unless there's nothing that they can do (in the case of
    new drivers).
     
    ocbwilg, May 11, 2005
    #14
  15. PeterGV

    ocbwilg Guest

    Indeed. There's very little difference between "demand" and "perceived
    demand". The more complaints they get, the more likely they are to do
    something. So call 5 or 6 times. Or send multiple emails from multiple
    addresses.
     
    ocbwilg, May 11, 2005
    #15
  16. PeterGV

    Lam Chan Chi Guest

    I find it is very easy to use HP printer in WinXP 64 bits. I just connect 2
    computers with file and printer sharing. On first computer using WinXP and
    you HP4200 laserjet. Then Sharing that printer. On the other computer with
    WinXP 64 bits, just add and browse that printer. On Additional driver,
    install a similar HP printer with default WinXP 64 bits printer driver. I
    find this way works for all HP printer and future windows without any error.
    If you use direct other HP driver, many error.
     
    Lam Chan Chi, May 12, 2005
    #16
  17. PeterGV

    Lam Chan Chi Guest

    If there is still conflict, you can examine the option. It will show 3
    option, use WinXP 64 bits computer driver to print, use WinXP Host computer
    to print, use printer hardware to print. In most case, this will solve most
    problem in printing. This function is not found in other old windows.
     
    Lam Chan Chi, May 12, 2005
    #17
  18. PeterGV

    Vandita Guest

    Sir,
    I have a HP Duplex printer LaserJet 4200 DTN ( a network printer) which i
    have installed on 64 bit machine (HP-XW4600 Workstation) with Win XP64 Bit
    professional edition. The problem is while printing from all applications of
    ms office and pdf softwares( adobe acrobat, etc..), while it prnts
    successfully from notepad, matlab etc... I ahve installed the proper driver
    for laser jet 4200 64 bit edition from HP.com site. While printing from
    ms-word or alike, it does not highlight the properties icon and hangs
    thereafter on the print page...Please help, as we have boughta number of 64
    bit machines, and all facign the same problem .
    Waiting for your early reply.
    Regards,
    Vandita
     
    Vandita, Feb 11, 2010
    #18
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