Printer Installation Error 0x000006be

Discussion in 'Windows Vista Printing / Faxing / Scanning' started by Sandy Wood, Jan 31, 2007.

  1. Sandy Wood

    kridle Guest

    mine just won't let me add my computer. it says that it can't open it.
    opperation cannot be completed (error 0x000006be)

    kridle, Nov 3, 2008
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  2. Sandy Wood

    Threepsie Guest


    I bumped upon this thread since I had the same trouble installing
    network HP Color LaserJet 3550 on my Windows Vista Ultimate machine. Th
    initial error (0x000006be) is identical. I hope I'm not bumping an ol
    thread, but I thought it's better to continue in the same problem threa
    instead of creating a new one! :)

    Here's my current setup: I have a US Robotics router with print servic
    support. I've configured the printer in both XP and Ubuntu withou
    having any trouble, but I'm not able to do this in Vista Ultimate! Th
    printer itself is available on my network o

    I've downloaded the most recent 32-bit Vista drivers from
    (version 61.063.461.41 - 16 Jul 2007) where the *hpbmini.dll* version i From what I've read in this thread I think that I shouldn'
    have any trouble with this particular version number, since it's highe
    than .18, but I still get that error after installing the printe
    through my network (0x000006be error).

    If I connect the printer locally through an USB port under Vista, the
    everything goes fine: I don't have any problems printing. Does this mea
    that this isn't driver-related?

    I've carefully read the -How to clean up printer drivers- pages, bu
    didn't proceed with that yet, since it seemed to be specific to XP an

    Does anyone have any suggestions on how to proceed? Or if an
    information is missing, please inform me as well!

    Thanks in advance,

    -- Sta
    Threepsie, Sep 7, 2009
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  3. this is the error

    C:\>winerror 0x000006be
    1726 RPC_S_CALL_FAILED <--> 0xc002001b RPC_NT_CALL_FAILED

    this can occur if the spooler service terminates on the client or the
    spooler service is not running on the print server.

    Since the print server is not Windows, there is no spooler service, however
    the router may be emulating rpc calls which have changed since XP. Verify
    the print spooler service is running on the client when you receive this

    If it is, it sounds like the spooler is attempting to create a true rpc
    connection rather than an HTTP connection to the device. Does the router
    support any other print services? Raw 9100 or LPD perhaps?

    Alan Morris
    Windows Printing Team
    Search the Microsoft Knowledge Base here:

    This posting is provided "AS IS" with no warranties, and confers no rights.
    Alan Morris [MSFT], Sep 14, 2009
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