Printer Problem - Panasonic KX P7100

Discussion in 'Windows Vista Printing / Faxing / Scanning' started by Mark, Feb 20, 2007.

  1. Mark

    Mark Guest

    I take the point that we are reliant on manufacturers to improve the drivers
    and iron out any incompatabilities with Vista. However, I am mystified how,
    when I plugged my Panasonic in for the first time, Vista recognised it, asked
    for the CD it came with, installed the drivers and I successfully printed
    from it.

    And then, the next day (having installed Office 2003, which may or may not
    be related) the only printers listed were the Microsoft Office XPS, and the
    other similar sounding one. Despite my printer being listed in the Device
    Manager under the USB list. I've deleted it, tried reinstalling it, turning
    off both printer and computer between attempts, but Windows has decided it no
    longer recognises it and because you can't manually force Vista to recognise
    USB printers ("It will load the drivers automatically"), I'm stuck with a
    'dead' laser printer. None too pleased, I can say.

    Any thoughts, anyone?
     
    Mark, Feb 20, 2007
    #1
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  2. Mark

    clee666 Guest

    clee666, Mar 26, 2007
    #2
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  3. If you're running the 32 bit version of Vista, you can try the XP drivers,
    but there's no guarantee they will work.
     
    Cari \(MS-MVP\), Mar 27, 2007
    #3
  4. Hi

    I too have a KX P7100, and have just built a new system which I pu
    Vista on (I can dual boot back to XP if I desire though.) and afte
    several days of head scratching and maybe a bit of swearing I think
    may have stumbled across a solution.

    Firstly I used the parallel port on the printer and the printer wa
    detected and installed correctly. I Thought! I downloaded and used th
    WinXP Drivers and setup program to install the drivers. I didn'
    bother with a test print at installation time. I then went to use i
    the next day and nothing just a bunch of documents in the print queu
    not going anywhere.

    I then tried the USB port the printer detected and showed up in th
    device manager under USB devices but no show in the printers folder.
    then tried to install the WinXP Panasonic USB Drivers but they wouldn'
    install Arrghhh at this stage.

    I then went back to the parallel port and changed the setting an
    address and communication types in the bios and whilst the compute
    recognised the printer at each bios change I was still not able t
    print.

    I then downloaded the Vista drivers for the KX P7105/P7110 Printer fro
    http://panasonic.co.jp/pcc/products/en/printer/win_vista.htm an
    installed those drivers. Of course that didn't work using the p710
    Drivers. I then went back to the P7100 which was now showing in th
    printers folder and it started to work. I checked what port it was o
    and it was set to the KX P7100GDI Port (the panasonic USB Port).

    It has now been working for about three days There seems to be a bit o
    an issue with duplex printing but other than that several pages at
    time or multiple copies works.

    I am not a tech nut but I suspect that maybe the USB drivers for th
    7100 don't work in Vista but when you install the 7105 driver i
    installs USB drivers that do work in vista so when you install over th
    top of the 7100 and then choose the 7100 printer driver it automaticall
    uses the 7105 USB drivers and Hey it works. I'm not sure if that is s
    but what do know That I have a Panasonic KX P7100 Printing in Vista.


    Cheers hope this helps someone
     
    holdenrodeo94, Jul 29, 2007
    #4
  5. Mark

    melbmarx Guest

    I know this was thread was started a year ago but I've just installed a
    kx-p7100 on my vista home premium system printing to a USB port using
    ideas given above. It appears to work so it may be of use to others.

    Plug in the kx-p7100 in a spare USB port and it will autodetect and
    commence installing the drivers, and at some point it will ask for the
    disk. If you don't have the disk you can download the drivers from the
    panasonic site (the xp drivers, there are no vista ones available),
    unzip them to a directory on the hard drive, and then install the
    drivers from that directory through the prompts.

    It will say it is successfully installed but it doesn't actually work.
    Nothing will print and the printer dialog just shows an error state if
    you try to print. Best not try to print - just proceed to the next step.

    Download the vista drivers for the kx-p7105 and install those directly
    from the setup routine. On my system, even after the install, no
    kx-p7105 showed in the list of installed printers. What it DID do
    however was create a SECOND panasonic KXPUSB port in the list of
    available ports in the printer driver properties dialog box.

    Open the printer driver properties dialog box for the kx-p7100, go to
    the ports tab, and put a checkmark in the KXPUSB port installed by the
    7105 setup routine. At that point like magic the thing started to
    print. I haven't tried the duplexer, I was just happy I didn't have to
    trash the printer.
     
    melbmarx, Jul 20, 2008
    #5
  6. Hi! Guy
    I have tried the above and it still does not work and I have still go
    a dead laser printer. Would appreciate any help with a soluition
    Cheers, Ken
     
    Kenneth Moulton, Feb 26, 2009
    #6
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