Printers not showing in "Find Printers"

Discussion in 'Windows Server' started by GCS Tech, Jul 27, 2007.

  1. GCS Tech

    GCS Tech Guest

    We are in an Active Directory scenario with Win2k domain controllers and 1
    2k3 DC. It seems that, at random, when searching for printers in the
    directory, you'll see an incomplete list. The printers are accessible if
    you hit the print server directly (with an UNC path). We have 10+ sites,
    and over a hundred printers, so this feature is very useful to us. What
    could be causing printers to not appear in the list?
     
    GCS Tech, Jul 27, 2007
    #1
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  2. Are you able to see the print server itself, as well as all of your other
    servers and clients, consistantly in your Network Places browse list? Do you
    have any errors in your print server and PDC emmulator server event logs?
    There is also this MS article I found you could check out..
    http://support.microsoft.com/kb/227908

    Coraleigh Miller
     
    Coraleigh Miller, Jul 28, 2007
    #2
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  3. Did this problem start happening recently? The reason for asking is that we
    started to see a similar problem about the middle of June 2007.

    I'm not aware of a solution for this, but the people that manage the print
    servers in our environment say they have worked around the problem via Group
    Polices that:

    1. disable printer pruning
    2. every hour all queues on the servers that aren't published will be
    published.

    Sorry, but that's all the information that has been provided to me.

    This is a large environment (> 25 print servers and several thousand
    printers) and I'm not part of the group that manages the print servers. I
    understand that this problem was reported to Microsoft PSS, but since I'm
    not part of the group that manages the print servers I don't know what, if
    anything, came of that.
     
    Bruce Sanderson, Jul 30, 2007
    #3
  4. Hello,

    Thank you for using newsgroup!

    I'd like to thanks all guys' suggestions. I want to suggest you refer to
    the following MS articles:
    268589: Find Printers Dialog Box Does Not Return Correct Results
    http://support.microsoft.com/kb/268589/en-us

    234270: Using Group Policies to Control Printers in Active Directory
    http://support.microsoft.com/kb/234270/en-us

    Thanks & Regards,

    Ken Zhao

    Microsoft Online Support
    Microsoft Global Technical Support Center

    Get Secure! - www.microsoft.com/security <http://www.microsoft.com/security>
    ====================================================
    When responding to posts, please "Reply to Group" via your newsreader so
    that others may learn and benefit from your issue.
    ====================================================
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    --------------------
    | From: "GCS Tech" <>
    | Subject: Printers not showing in "Find Printers"
    | Date: Fri, 27 Jul 2007 07:52:55 -0400
    | Lines: 8
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    | X-MSMail-Priority: Normal
    | X-Newsreader: Microsoft Outlook Express 6.00.2900.3138
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    | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.general:18239
    | X-Tomcat-NG: microsoft.public.windows.server.general
    |
    | We are in an Active Directory scenario with Win2k domain controllers and
    1
    | 2k3 DC. It seems that, at random, when searching for printers in the
    | directory, you'll see an incomplete list. The printers are accessible if
    | you hit the print server directly (with an UNC path). We have 10+
    sites,
    | and over a hundred printers, so this feature is very useful to us. What
    | could be causing printers to not appear in the list?
    |
    |
    |
     
    Ken Zhao [MSFT], Jul 30, 2007
    #4
  5. Hi,

    I am just writing to see how everything is going. If you have any updates
    or need any further assistance on this issue, please feel free to let me
    know.

    Thanks & Regards,

    Ken Zhao

    Microsoft Online Support
    Microsoft Global Technical Support Center

    Get Secure! - www.microsoft.com/security <http://www.microsoft.com/security>
    ====================================================
    When responding to posts, please "Reply to Group" via your newsreader so
    that others may learn and benefit from your issue.
    ====================================================
    This posting is provided "AS IS" with no warranties, and confers no rights.





    --------------------
    | X-Tomcat-ID: 26810643
    | References: <#>
    | MIME-Version: 1.0
    | Content-Type: text/plain
    | Content-Transfer-Encoding: 7bit
    | From: ("Ken Zhao [MSFT]")
    | Organization: Microsoft
    | Date: Mon, 30 Jul 2007 02:27:04 GMT
    | Subject: RE: Printers not showing in "Find Printers"
    | X-Tomcat-NG: microsoft.public.windows.server.general
    | Message-ID: <xuU$>
    | Newsgroups: microsoft.public.windows.server.general
    | Lines: 53
    | Path: TK2MSFTNGHUB02.phx.gbl
    | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.general:18350
    | NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122
    |
    | Hello,
    |
    | Thank you for using newsgroup!
    |
    | I'd like to thanks all guys' suggestions. I want to suggest you refer to
    | the following MS articles:
    | 268589: Find Printers Dialog Box Does Not Return Correct Results
    | http://support.microsoft.com/kb/268589/en-us
    |
    | 234270: Using Group Policies to Control Printers in Active Directory
    | http://support.microsoft.com/kb/234270/en-us
    |
    | Thanks & Regards,
    |
    | Ken Zhao
    |
    | Microsoft Online Support
    | Microsoft Global Technical Support Center
    |
    | Get Secure! - www.microsoft.com/security
    <http://www.microsoft.com/security>
    | ====================================================
    | When responding to posts, please "Reply to Group" via your newsreader so
    | that others may learn and benefit from your issue.
    | ====================================================
    | This posting is provided "AS IS" with no warranties, and confers no
    rights.
    |
    |
    |
    |
    |
    | --------------------
    | | From: "GCS Tech" <>
    | | Subject: Printers not showing in "Find Printers"
    | | Date: Fri, 27 Jul 2007 07:52:55 -0400
    | | Lines: 8
    | | X-Priority: 3
    | | X-MSMail-Priority: Normal
    | | X-Newsreader: Microsoft Outlook Express 6.00.2900.3138
    | | X-MIMEOLE: Produced By Microsoft MimeOLE V6.00.2900.3138
    | | X-RFC2646: Format=Flowed; Original
    | | Message-ID: <#>
    | | Newsgroups: microsoft.public.windows.server.general
    | | NNTP-Posting-Host: 165.139.169.189
    | | Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl
    | | Xref: TK2MSFTNGHUB02.phx.gbl
    microsoft.public.windows.server.general:18239
    | | X-Tomcat-NG: microsoft.public.windows.server.general
    | |
    | | We are in an Active Directory scenario with Win2k domain controllers
    and
    | 1
    | | 2k3 DC. It seems that, at random, when searching for printers in the
    | | directory, you'll see an incomplete list. The printers are accessible
    if
    | | you hit the print server directly (with an UNC path). We have 10+
    | sites,
    | | and over a hundred printers, so this feature is very useful to us.
    What
    | | could be causing printers to not appear in the list?
    | |
    | |
    | |
    |
    |
     
    Ken Zhao [MSFT], Aug 1, 2007
    #5
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