Printing Error in IE7

Discussion in 'Internet Explorer' started by shappy0869, Jul 16, 2007.

  1. shappy0869

    shappy0869 Guest

    For some reason, every time I try to print in IE7, I get an error message,
    "An error occurred during this operation." This problem just started on
    Saturday. The last time I tried to print was on Thursday and it worked fine.
    Between those days I didn't install any new software, that I was aware of.

    I am running the latest updated version of XP. I am not having printing
    issues with any other programs. The last update to XP was about a week ago,
    and things worked fine after that update.

    It was like one day it worked and the next day I am getting this error
    message. I have reinstalled IE7 and also cleared out my temp files, but still
    having the error message.

    Any ideas? Thanks.
     
    shappy0869, Jul 16, 2007
    #1
    1. Advertisements

  2. shappy0869

    Anish Guest

    Hi

    This problem could occur because of the Scripting error on the computer
    Please try to create a new user account and try to check out whether the
    same issue persists with that new user account

    If it happens the same with the new user account
    then You need to Follow the steps given below

    http://www.microsoft.com/downloads/...56-d8fe-4a91-93cf-ed6985e3927b&displaylang=en

    Download this subinacl.exe and try to install this
    Once this is installed. Please http://janakchettri.googlepages.com/reset.bat
    click on this link. This is the registry which will make the subinacl tool to
    be excuted on the registry.

    Please run this. It might take 15 to 20 minutes to be completed
    once this is completed restart the computer and we need to install the
    Windows Script Engine 5.6 software

    That can be downloaded from the following link

    http://www.microsoft.com/downloads/...43-7e4b-4622-86eb-95a22b832caa&DisplayLang=en

    Once this you run this tool. This will fix all the script error problems.

    Restart the computer and check whether you have the same issue while trying
    to printing.

    Please let me know if you have any queries.

    Thanks,
    Anish
     
    Anish, Jul 16, 2007
    #2
    1. Advertisements

  3. shappy0869

    shappy0869 Guest

    Anish,

    I appreciate your help.

    I did create another user and had the same issue.

    I then followed your instructions and in the end the problem was still there.

    I am not sure this was a script error simply because the message that came
    up wasn't a "script error" message.

    So, any other suggestions?

    Thanks,
    Scott
     
    shappy0869, Jul 16, 2007
    #3
  4. shappy0869

    Anish Guest

    Please let me know whether you have any error code along with this ?
     
    Anish, Jul 16, 2007
    #4
  5. shappy0869

    shappy0869 Guest

    No error code. Just a message window that pops up. In the heading is the text
    that is in the tab I am on and the message is just simply "An error occured
    during this operation." and a radio button that says "OK" for me to click on.

    I did a screen capture that I can send you if that would help. Nothing that
    says script error or anything like that (I have seen script error messages
    before and this is not one of them).

    Very strange, right?

    Thanks,
    Scott
     
    shappy0869, Jul 16, 2007
    #5
  6. shappy0869

    shappy0869 Guest

    shappy0869, Jul 16, 2007
    #6
  7. shappy0869

    Anish Guest

    Thanks for being patient Shappy,

    I searched a lots of resources and found that by re-registering the
    IEPeers.dll the issue can be fixed.

    If you still have the same problem uninstall the IE 7 and reinstall the IE 7
    back again.

    I hope this can resolve it

    Try this lets see what happens and thanks for the screen shot which you had
    given me

    Thanks,
    Anish
     
    Anish, Jul 16, 2007
    #7
  8. shappy0869

    shappy0869 Guest

    Anish, how do I re-register the IEPeers.dll?

    I did do a reinstall of IE7 and that did not solve the problem.

    Thanks again for your help.

    Scott
     
    shappy0869, Jul 16, 2007
    #8
  9. shappy0869

    Anish Guest

    Hi Scott,

    Sorry
    i dont know how i missed it

    Click on start and run and type the following command

    regsvr32 iepeers.dll

    This will re-register the Iepeers.dll file if still issue persists Uninstall
    the IE 7 and reinstall the IE 7 back again
     
    Anish, Jul 16, 2007
    #9
  10. shappy0869

    shappy0869 Guest

    Well, I did as you indicated and restarted, still same problem.

    So I uninstalled IE7 and reverted back to IE6, and here is where it gets
    interesting...when I try to print in IE6 nothing happens. I hit ctr-P and
    nothing. I go to file and print and nothing. I can do a print preview, but
    when I hit the print button in the preview, nothing happens.

    Weird, right?

    Going to reinstall IE7 now, but I have a feeling that is not going to do it.

    Scott
     
    shappy0869, Jul 16, 2007
    #10
  11. shappy0869

    Anish Guest

    Hey Please dont install the IE 7 When you have a problem with the IE 6

    I was suspecting it please wait i will reply with a perfect suggestion for you

    I hope this can be fixed. I will let you know soon

    Thanks
    Anish
     
    Anish, Jul 16, 2007
    #11
  12. shappy0869

    shappy0869 Guest

    OK, will do. Thanks!

     
    shappy0869, Jul 16, 2007
    #12
  13. shappy0869

    Anish Guest

    Hi Scott

    I have found few suggestion which you can try on this

    Click on start -> Run -> Type the following commands one by one and
    re-register them

    regsvr32 /u vbscript.dll
    regsvr32 /u jscript.dll
    regsvr32 vbscript.dll
    regsvr32 jscript.dll

    regsvr32 iepeers.dll
    regsvr32 Msjava.dll
    regsvr32 Mshtml.dll
    regsvr32 Urlmon.dll
    regsvr32 Shdocvw.dll
    regsvr32 actxprxy.dll

    Try to restart the computer and check whether the IE 6 print options comes
    up for you
    If you still have the Problem

    install the windows script engine software from the following location

    http://www.microsoft.com/downloads/details.aspx?FamilyID=c717d943-7e4b-4622-86eb-95a
    22b832caa&DisplayLang=en

    This things you can try from your side
    If this is not going to work out for you we need to reinstall the IE 6 on
    the computer
    Which needs the Windows XP SP2 Cd to be with you

    Please let me know what happens

    Thanks,
    Anish
     
    Anish, Jul 16, 2007
    #13
  14. shappy0869

    shappy0869 Guest

    Anish,

    I'll try this and get back to you.

    BTW, my computer is a Dell Laptop that didn't come with any CD's. It is from
    my work and they preped it before sending it to me. However, we can cross
    that bridge when we get there.

    Thanks again for the help and stay tuned!

    Scott
     
    shappy0869, Jul 16, 2007
    #14
  15. shappy0869

    shappy0869 Guest

    OK, I went through the list and all worked except regsvr32 Msjava.dll

    When I tried to run that one, I got the following error message,
    "LoadLibrary("Msjava.dll") failed - The specified module could not be found.

    Restarting now.
     
    shappy0869, Jul 16, 2007
    #15
  16. shappy0869

    Anish Guest

    I hope the first few steps resolve the issue for you
    I am sure because all the resources i have suggested that

    Click on start -> Run -> Type the following commands one by one and
    re-register them

    regsvr32 /u vbscript.dll
    regsvr32 /u jscript.dll
    regsvr32 vbscript.dll
    regsvr32 jscript.dll

    can fix the issue but if that doesnot work follow the other steps i had given

    Hoping for the best result :)

    Thanks,
    Anish
     
    Anish, Jul 16, 2007
    #16
  17. shappy0869

    shappy0869 Guest

    OK, did everything you indicated and still no luck :(

    Something I did notice, when I went to my printers control panel, it doesn't
    show either my Epson printer or my CutePDF writer and when I click on the
    "Add a new printer wizard" nothing happens.

    Not sure if this means anything or not.

    Also, just to see if I could still print in other apps, I tried to print a
    Notpad doc and got this error message,
    http://img413.imageshack.us/img413/4285/wordpadprintingerrorjt3.jpg followed
    by the error message I have been getting all along.

    Printing still worked in Word and Excel. I am wondering if this is an XP
    problem and not just in IE problem.

    Scott
     
    shappy0869, Jul 16, 2007
    #17
  18. shappy0869

    Anish Guest

    That msjava.dll doesnot really matter. Dont worry about it
    The first four commands was most important ones

    lets see if this works then reinstall the IE 7 on the computer

    I hope it will work for you


    Thanks,
    Anish
     
    Anish, Jul 16, 2007
    #18
  19. shappy0869

    shappy0869 Guest

    Check my response two posts up about the error message trying to print a
    notepad file.
     
    shappy0869, Jul 16, 2007
    #19
  20. shappy0869

    Anish Guest

    Atlast i found the fix i guess

    New user account

    Please try to check whether the same issue happens in the new user account
    if the same issue occurs

    I am afraid to say this operating system files needs to be reinstalled.

    Thanks,
    Anish
     
    Anish, Jul 16, 2007
    #20
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.