Printing with IE8 and line matrix printers

Discussion in 'Internet Explorer' started by TheITMan, Jul 16, 2009.

  1. TheITMan

    TheITMan Guest

    I have a customer who upgraded to IE8 from IE7. Now when they print from IE8
    to a line matrix printer the fonts are oversized and not spaced correctly.
    IE8 printing is working fine with existing laser printers.
    When they downgrade to IE7 it returns to printing perfectly.
    I have researched other threads and noted issues with dot matrix printing
    and shrink to fit but none of these suggestions seems to work.
    Any other ideas?
    TheITMan, Jul 16, 2009
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  2. Which OS? Try the Printing (and whatever) NG for that OS?
    People reading there are more likely to be aware of printing issues
    and their workarounds. You could cross-post your query to make
    us aware of your findings. ; )

    Good luck

    Robert Aldwinckle
    Robert Aldwinckle, Jul 17, 2009
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  3. TheITMan

    TheITMan Guest

    Thanks for the response. I am new to this so I have to ask a stupid question.
    What does NG mean?
    TheITMan, Jul 17, 2009
  4. Vincenzo Di Russo [MVP], Jul 17, 2009
  5. TheITMan

    TheITMan Guest

    Customer is using Window 2003 Server, IE8
    TheITMan, Jul 17, 2009

  6. There is a newsgroup for Win2000 Printing but not for that OS.

    Perhaps you're seeing some security/obscurity "feechur"? ; }

    <title>Internet Explorer Enhanced Security Configuration changes the browsing experience</title>

    Try to make it a work station instead of a server?

    <title>How to convert your Windows Server 2003... to a Workstation!</title>

    Good luck

    Robert Aldwinckle, Jul 17, 2009
  7. TheITMan

    TheITMan Guest

    The issue has been resolved pending further testing.
    The Line matrix printer (Printronix P7xxx series) was reconfigured and
    different driver loaded onto the PC.
    It appears that using the Epson emulation (and Epson driver) might be a

    For Windows 95/98/NT/2000/XP/2003/Vista/2008, switch the printer to "Epson"
    mode (from the front panel), Front Panel -> EMULATION -> Lineprinter+ ->
    Printer Protocol -> Epson*, Don't forget to save it in the power-up config.
    and use the "Epson FX-1050" driver that ships with Windows.
    Note: Windows Vista/2008 users select the "Epson FX Series (136)" driver.
    TheITMan, Jul 17, 2009
  8. TheITMan

    DavidMo Guest

    TheITMan, did your solution above ever resolve your issue with IE8 and dot
    matrix printing?

    DavidMo, Aug 5, 2009
  9. TheITMan

    TheITMan Guest

    That was a workaround that is OK but for those having large numbers of
    printers it would not be desirable.

    More info.
    - the problem affects only IE8. IE7, Firefox or other applications do not
    show this problem. I tested it with WinXP, but Vista or Win2K3 Server are
    also reported to show the problem.
    - it happens only when a browser font is printed as graphics to the printer.
    Printing pictures works well.
    - the root of the problem is that the Internet Explorer 8 for unknown
    reasons has problems rendering fonts with asymmetrical graphics resolutions,
    that's why laser and thermal printers are not affected, as they have
    symmetrical graphics resolutions (300x300 dpi, 600x600 dpi etc.)
    - 9 needle printers are stronger affected than 24 needle printers, because
    24 needle printers typically have a default resolution inside the driver of
    180x180 dpi, which is symmetrical. But 24 needle printers can have
    asymmetrical resolutions also, and if these are adjusted, 24 needle printers
    will also show the problem.
    - The larger the difference between horizontal and vertical resolution is,
    the worse the printout gets
    - TG line printers have a default resolution of 120x96 dpi and do not have
    symmetrical resolutions in the driver, so that the printout will not look
    good on those lineprinters.

    Here is a solution that works:
    I was able to successfully print a web page from IE8. The P7000 driver
    supports the 144x120 resolution. Customers using IE8 should set the graphic
    resolution, within the driver to 144x120 when printing web pages from IE8.
    The steps to do that follow:

    1. When the Print dialog open, click on Preferences
    2. On the Printing Preferences dialog, click on Advanced
    3. Under Graphics, click on Print Quality to get the drop down arrow. Click
    on the arrow and select 120x144 BEST resolution
    4. Click OK and then Print.

    I am still waiting for MS to resolve their rendering issue.
    TheITMan, Aug 5, 2009
  10. TheITMan

    DavidMo Guest

    Thanks for the info. We'll try it here... We too are waiting on a fix from
    MS, but I can only imagine it will be forever b/f they release something...ugh
    DavidMo, Aug 5, 2009
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