Problem after INstalling KB931768

Discussion in 'Windows Update' started by jtweedy, May 10, 2007.

  1. jtweedy

    jtweedy Guest

    After Installing KB931768 in Vista 64, I cannot open Internet Explorer unless
    I Run as Administrator. If I try to open Explorer as a reqular user a windows
    opens, then closes and I receive a "File Download - security warning" window
    that Says "Do you want to save this file? Name navcancl type unknow, from
    ieframe.dll

    If I uninstall KM931768 everything works as normal.

    Does anyone have any suggestions, I undetrand this is a critical
    update.........
     
    jtweedy, May 10, 2007
    #1
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  2. jtweedy

    donewell Guest

    I had the same problem . what worked for me was uninstalling ie7 and going
    back to ie6, then they ask you to install the same patch kb931768 for 6 as 7
    do it then restart and then make sure everything works in ie6, then create a
    restore point for safety, and reinstall ie7. this worked for me i hope it
    works for you!!
     
    donewell, May 10, 2007
    #2
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  3. jtweedy

    timbrom Guest

    Same problem and more. After installing this and KB930916 I couldn't open
    downloaded files for MS Money. I've uninstalled both patches and everything
    is back to normal.
     
    timbrom, May 10, 2007
    #3
  4.  
    RE: error code 0x8024001d, May 10, 2007
    #4
  5. jtweedy

    jtweedy Guest

    Are you running Vista 64 or XP?

    I suspect I'll live without KB931768 until Microsoft fixes the problem.
    There seem to be enough people having the same problem......
     
    jtweedy, May 10, 2007
    #5
  6. jtweedy

    Heide Guest

    Does anyone have IE7 dial up connection problems after installing this
    update? My connection gets disconnected at varying intervals, as short as 15
    min to 2 1/2 hours. (I had great difficulties getting the May downloads - got
    disconnected often and managed to update over 3 days.) Ever since I and my
    ISP have tried to find the problem which is very very frustrating.
     
    Heide, May 15, 2007
    #6
  7. jtweedy

    jtweedy Guest

    I feel the frustration. I had a similiar issue a few yrs ago and gave up
    looking for a permanent fix. I eventually found If I left my e-mail program
    active and periodically checking for new messages, it somehow resulted in the
    connection staying up. I eventually switched to DSL. It might be worth a try.
     
    jtweedy, May 15, 2007
    #7
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