Problem after INstalling KB931768

Discussion in 'Windows Update' started by jtweedy, May 10, 2007.

  1. jtweedy

    jtweedy Guest

    After Installing KB931768 in Vista 64, I cannot open Internet Explorer unless
    I Run as Administrator. If I try to open Explorer as a reqular user a windows
    opens, then closes and I receive a "File Download - security warning" window
    that Says "Do you want to save this file? Name navcancl type unknow, from

    If I uninstall KM931768 everything works as normal.

    Does anyone have any suggestions, I undetrand this is a critical
    jtweedy, May 10, 2007
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  2. jtweedy

    donewell Guest

    I had the same problem . what worked for me was uninstalling ie7 and going
    back to ie6, then they ask you to install the same patch kb931768 for 6 as 7
    do it then restart and then make sure everything works in ie6, then create a
    restore point for safety, and reinstall ie7. this worked for me i hope it
    works for you!!
    donewell, May 10, 2007
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  3. jtweedy

    timbrom Guest

    Same problem and more. After installing this and KB930916 I couldn't open
    downloaded files for MS Money. I've uninstalled both patches and everything
    is back to normal.
    timbrom, May 10, 2007
    RE: error code 0x8024001d, May 10, 2007
  5. jtweedy

    jtweedy Guest

    Are you running Vista 64 or XP?

    I suspect I'll live without KB931768 until Microsoft fixes the problem.
    There seem to be enough people having the same problem......
    jtweedy, May 10, 2007
  6. jtweedy

    Heide Guest

    Does anyone have IE7 dial up connection problems after installing this
    update? My connection gets disconnected at varying intervals, as short as 15
    min to 2 1/2 hours. (I had great difficulties getting the May downloads - got
    disconnected often and managed to update over 3 days.) Ever since I and my
    ISP have tried to find the problem which is very very frustrating.
    Heide, May 15, 2007
  7. jtweedy

    jtweedy Guest

    I feel the frustration. I had a similiar issue a few yrs ago and gave up
    looking for a permanent fix. I eventually found If I left my e-mail program
    active and periodically checking for new messages, it somehow resulted in the
    connection staying up. I eventually switched to DSL. It might be worth a try.
    jtweedy, May 15, 2007
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