Problem clicking on a link

Discussion in 'Internet Explorer' started by PT, Apr 19, 2008.

  1. PT

    PT Guest

    I must have diddled something in IE7.

    Normally, most sites I visit, I can left click on a link which opens that
    link in a new window.

    But occasionally, nothing happens when I click on the button.

    But if I then right click the link I can select "Open link in a new window"
    and it then opens normally.

    So did I change a default somehow? if so, how to restore it?
     
    PT, Apr 19, 2008
    #1
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  2. Windows version? Is another browser installed?
     
    PA Bear [MS MVP], Apr 19, 2008
    #2
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  3. PT

    PT Guest

    WinXP Home IE7 only. The problem is intermittent, about one in ten or
    twenty, and isn't limited to a single web site
     
    PT, Apr 20, 2008
    #3
  4. On which websites does it happen?

    => Does this behavior persist if you start IE7 in No Add-ons mode? To start
    IE7 in No Add-ons mode:

    1. Right-click on the blue IE desktop icon and select Start without Add-ons;
    or

    2. Start > (All) Programs > Accessories > System Tools > Internet Explorer
    (No add-ons).

    Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
    http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

    => Does the problem persist if you Reset IE7 Advanced settings (RIES)?
    http://support.microsoft.com/kb/923737 <= Read before using!
     
    PA Bear [MS MVP], Apr 20, 2008
    #4
  5. PT

    PT Guest

    I frequently will read an article on a newspaper or magazine website. Such
    pages often have a link for "Printer Friendly" or "Email". This is where I
    usually notice it - but it's infrequent and I can't see any consistence as
    to which web sites..

    I checked and I'm already in "No Add-on mode"
     
    PT, Apr 20, 2008
    #5
  6. PT

    PT Guest

    Followup - I just noticed that when I left clicked on an "Email This" link.
    the lower left of the screen displayed some complex line beginning with

    javascript:void.window.open.

    I wonder if I've inadvertently done something in my security settings
     
    PT, Apr 20, 2008
    #6
  7. Thread history:
    http://groups.google.com/group/micr...er.general/browse_frm/thread/6abf90427c4a9910

    =============================

    You may have a horked (dirty; bad; flawed) install of IE7 for whatever
    reason. I suggest that you...

    1. Uninstall IE7 (which automatically returns you to IE6) EXACTLY per
    http://www.ie-vista.com/kbase2.html [Only use the Command
    %windir%\ie7\spuninst\spuninst.exe if you cannot uninstall via Add/Remove
    Programs!]

    2a. Uninstall all toolbars and third-party Windows Themes (including Window
    Blinds).

    2b. Disable all Norton Add-ons, if applicable.

    3. Reinstall IE7 EXACTLY per
    http://www.ie-vista.com/known_issues.html#pre-install <= Steps #1-8, #10 &
    #11; take note of #12, then STOP!

    NB: Use http://www.microsoft.com/windows/downloads/default.mspx as the
    installation source, not Automatic/Windows Update.

    Tip: Save the installer to your desktop, do not Run it.

    4. IMMEDIATELY go to http://windowsupdate.microsoft.com and install any
    critical updates offered. If a "Root Certificates" update is listed in the
    Optional category, you might install it, too, to take full advantage of
    IE7's additional security.

    Also see:

    IEBlog : IE7 (Un)Installation and Anti-Malware Applications
    http://blogs.msdn.com/ie/archive/2006/10/11/IE7-Installation-and-Anti_2D00_Malware-Applications.aspx
     
    PA Bear [MS MVP], Apr 20, 2008
    #7
  8. PT

    PT Guest

    I started out and uninstalled IE7. This restored IE6. As a test, I used
    IE6 to go to a website which had given me the problem. I went to an "email
    this" link. Left clicking did nothing. The link's properties, which appear
    on the lower left hand margin of the page when I hover the mouse over the
    link is:

    javascript:void%20window.open('/sendpage/friend.php?

    I can right click and select "Open link in a new window" which then opens
    the correct "send-mail" page

    So is the problem really something to do with my java setup?
     
    PT, Apr 22, 2008
    #8
  9. Thread history:
    http://groups.google.com/group/micr...er.general/browse_frm/thread/6abf90427c4a9910

    [Please quote this (entire) message and all further posts of mine in your
    replies, PT. Thanks.]

    It has something to do with Javascript, yes, but that's not the same thing
    as Sun Java runtimes.

    PT, is this machine currently fully patched at Windows Update (other than
    IE7)?

    What anti-virus application or security suite is installed? What
    anti-spyware applications (other than Defender)? What third-party firewall
    (if any)? Has a Norton or McAfee application ever been installed on the
    machine?
    What specific website, please? If you just click on the link, what happens?
    Can you give me other websites where you encounter this problem?

    What's your default Mail Client (e.g., Outlook Express; Outlook; Windows
    Live Mail; Yahoo Mail; Hotmail)?
    --
    ~PA Bear

    </paste>
     
    PA Bear [MS MVP], Apr 22, 2008
    #9
  10. PT

    PT Guest

    1. The computer has been faithfully updated for Windows and IE7
    2. It had Norton Internet Security. But that turned out to affect
    QuickBooks, so I used the Symantec "Norton Removal Tool" which purportedly
    removes all traces of any Norton products. Since then, I've Used AVG.
    3. No third party firewall
    --

    PT
     
    PT, Apr 22, 2008
    #10
  11. 2. It had Norton Internet Security. But that turned out to affect
    Did you uninstall Norton Internet Security and LiveUpdate via Add/Remove
    Programs and then run the removal tool?

    Please answer the rest of my questions.
    --
    ~PA Bear

     
    PA Bear [MS MVP], Apr 22, 2008
    #11
  12. PT

    PT Guest

    I never uninstalled LiveUpdate. I don't see it on my Add/remove programs.
    I have and occasionally run Spybot SD 1.5.2 and Adaware SE Personal. I
    haven't run Adaware for over a year.

    When I uninstalled the Norton products (Ghost and Internet Security, I only
    used the norton removal Tool

    --

    PT
     
    PT, Apr 22, 2008
    #12
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