problem getting correct realtek driver for toshiba laptop

Discussion in 'Windows Vista General Discussion' started by David, Mar 20, 2008.

  1. David

    David Guest

    In preparation for SP1, I tried to update the realtek driver (high
    definition) for my Toshiba. While I CAN install the 1.89 driver from
    realtek, I lose functionality, like headphone output and am missing the
    Realtek HD Audio Manager in control panel. I remember somewhat this
    same issue last year when tracking down a distortion problem--the
    drivers from Realtek don't provide the proper support for this laptop.
    Anyone run across this and know of a solution?

    The Toshiba site still has the much earlier driver package from last
    year, and that's what I reinstalled in order to get back full
    functionality. The MS site shows that the version I have is not
    compatible with SP1, so at some point I will need to load a compatible
    sound driver.

    Dave
     
    David, Mar 20, 2008
    #1
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  2. David

    Brink Guest

    Hi Dave,

    For the Realtek audio drivers, you will need to install them twice for
    the 1.89 driver version. Once to uninstall the previous driver version,
    then a second time to install the new driver version. A restart will be
    required after each install. Before you install the driver again, verify
    the driver version in Device Manager after the restart to see if it is
    the current driver installed. If it is you will not need to install the
    driver a second time.

    When the driver installation is complete, you will need to set your
    audio settings again in the Realtek HD Audio Manager in the Control
    Panel (Classic View).

    See:

    http://www.vistax64.com/sound-audio/64250-new-realtek-hd-audio-driver-update.html

    Hope this helps you,
    Shawn


    --
    Brink

    *There are no dumb questions, just the people that do not ask
    them.*
    '*VISTA FORUMS*'
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    *Please post feedback to help others.*
     
    Brink, Mar 20, 2008
    #2
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  3. David

    David Guest

    I installed them 2 times (with a reboot in between) and no joy. Decided
    to try another reboot and another install, and like they say, "third
    time is the charm". The HD item returned to control panel, and along
    with it, the headphone jack outputs audio now. thanks for the tip! Now
    SP1 shows up in Windows Update.


    dave
     
    David, Mar 20, 2008
    #3
  4. David

    Nil Guest

    What's not compatible about the old driver? The one I have from Toshiba
    is labeled ver. 6.0.1.5406, dated 4/25/07. I installed SP1 and it
    didn't complain, and the laptop's audio system seems to be working just
    as it always has.
     
    Nil, Mar 20, 2008
    #4
  5. David

    Brink Guest

    Dave, I'm glad to hear that you got it installed now. Thank you for the
    feedback.

    Shawn


    --
    Brink

    *There are no dumb questions, just the people that do not ask
    them.*
    '*VISTA FORUMS*'
    (http://www.vistax64.com/index.php?referrerid=2980)
    *Please post feedback to help others.*
     
    Brink, Mar 20, 2008
    #5
  6. David

    David Guest

    Shawn, thank YOU for once again helping me out! Your informative posts
    on this forum have been a godsend!

    Dave
     
    David, Mar 20, 2008
    #6
  7. David

    David Guest

    I wish I could shed some light on it, but I methodically worked on the 3
    driver issues separately, and found that SP1 didn't show up until all 3
    were updated (UPEK, Intel video, and Realtek audio). At least version
    of realtek doesn't create the awful distortion my laptop was plagued
    with last summer. It wasn't until about 3 versions later, from
    Realtek, that the distortion cleared up. When I bought my Toshiba in
    the late spring, sound was ok. Along the way an update goofed it up big
    time and there was no solution for me until Realtek went through several
    iterations.

    Dave
     
    David, Mar 20, 2008
    #7
  8. David

    Nil Guest

    I wonder why Toshiba hasn't updated their drivers in so long?

    I always thought the sound on this laptop was thin and anemic, though
    not necessarily distorted. I blamed it on the tiny speakers. I don't
    look to a laptop for good sound, anyway. But I updated the audio
    drivers from the realtek site as described in this thread, and it
    sounds better to me, now, so maybe the old drivers were hampering it.

    I downloaded the big standalone SP1 file, not from Windows Update, so
    maybe that's while there was no complaint. The service pack installed
    over and kept the old drivers and they were still working afterward.

    Maybe I'll update the other drivers from the peripheral manufacturer's
    sites, and not depend on Toshiba for drivers any more.
     
    Nil, Mar 20, 2008
    #8
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