Problem Microsoft Wireless Laser Mouse 8000 - Bluetooth

Discussion in 'Windows Vista Hardware' started by mark, Oct 17, 2007.

  1. mark

    mark Guest

    Subject: Problem Microsoft Wireless Laser Mouse 8000 - Bluetooth

    Message: When the mouse is put on the charge pad its green light pulses 8
    times slowly. Then a red light flashes continuously and rapidly. The mouse's
    NIMH battery does not charge except for a few minutes of use. Even when the
    mouse is left on the pad overnight. The obvious deduction, the mouse is only
    charging during slow green pulses.

    This problem started early in August when a Vista update included a prompt
    to update the mouse driver software with a download from Microsoft. The
    Microsoft download was run and stopped itself with a note that the driver
    was not compatible. That is when the mouse stopped charging properly.

    Then late August another Vista prompt to download the updated driver for
    the mouse, and this time the driver installed. However, the mouse
    continues to fail to charge for more than a minute when it is first
    placed on the charge pad (green pulses).

    The mouse battery charge anly lasts a very short while. If I take a half
    hour to reseat the mouse on the pad every time the rapid red blinking
    occurs, I can slowly build up the charge. The slow green pulsing lasts about
    30 seconds, so in half an hour the mouse is reseated on the charger pad 60
    times for about 20 minutes of operation. Consider that not all slow green
    pulsing coincides with actual mouse charging.

    Microsoft can direct me to a safe driver update, please. That would be
    greatly appreciated. It would be really appropriate if Microsoft would
    correct the error in its driver update (s) effecting the Laser 8000 mouse
    (date of
    manufature, 2007). I need more than that though!

    If you are thinking I need a new battery, don't mention that here. I have
    spent over $20 and tried out three new NIMH batteries.

    If you are thinking, "Push the little reset button on the bottom of the
    mouse and on the bluetooth tranceiver, just like it says in the user
    manual", forget it, nothing happened. 8 slow blinks is because I tweaked the
    mouse using various combinations of holding buttons while putting the mouse
    onto the
    charge pad.

    A previous Microsoft mouse result was that I got emailed the complete tech
    specs which included "button controls". In the beginning the rapid red
    blinks started instantly without any green. Necessity is the mother of
    invention - not necessarily efficiency, yes. Tech specs and tricks would be
    most efficient way to solve this dillema. Otherwise, I just wasted $169.95
    on what I thought was a secure and reliable mouse.

    Mark Stewart, August, September, October 2007

    ps: I am abandoning SharePoint for Linux because higher SharePoint software
    cost parallels less cross platform compatibility and more office-only perks.
    I really don't want to have to abandon Microsoft hardware. Sometimes the
    simplest solutions are the best ones.
    mark, Oct 17, 2007
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  2. mark please refer to your existing post the fix is there, the problem is
    your battery not the device or the driver.

    Licensed Boating Capt. Jonathan Perreault
    - note: click continue, when it ask about security certificate -

    Best Comments From Users:
    Vista is satan's way to bring hell to earth. -Me

    A common mistake that people make when trying to design something completely
    foolproof is to underestimate the ingenuity of complete fools. -Web

    No Matter The Problem Even With Linux, It's Microsoft's And Windows's
    Faults -Everyone
    Computer & Sound System Tech, Oct 17, 2007
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  3. mark

    Peter Guest

    Mark, at least people are answering you. Two queries of mine about the same
    product have gone unanswered.
    Peter, Oct 18, 2007
  4. Hey, I have the same problem and found that if I open the battery compartment and spin the battery around (while still in the mouse) with my thumb a few turns then it charges correctly. Go figure! My mouse is brand new and I only found this out by accident after it didn't charge when I first plugged it in.

    Now when I have the problem, I just spin the battery around a couple of times (again, without taking it out of the mouse) and everything works fine.


    EggHeadCafe - .NET Developer Portal of Choice
    Steve McClellan, Oct 22, 2007
  5. mark

    pikkumies Guest

    Anyone actually got this thing solved? I have exactly the same problem.
    The mouse worked fine for 6 months. After that problems arose. I get 8
    green blinks, after that a constant red fast blink. The problem IS NOT
    with the batteries, i've tried several different batteries and i
    experience the same problem. Sometimes.. if i take the battery out abt
    10 or 15 times, suddenly the same battery starts to recharge.

    Probably a hardware problem. My mouse was manufactured January 2007.
    pikkumies, Nov 1, 2007
  6. mark

    Anthop Guest

    I know this sounds silly, but try flipping the mouse charger's AC adapter
    such that the positive and negative leads are swapped (ie: unplug your AC
    adapter, rotate it 180 degrees, and plug it back in). The AC adapter has
    equal sized leads, so one would assume that the orientation of the adapter
    does not matter, but I was experiencing the same problem and it seemed to be
    fixed after flipping the adapter. Why that worked (or even if that truly
    did) is something I can only guess at, but at least it's something to try.
    Anthop, Dec 26, 2007
  7. mark

    bantau Guest

    My boss bought the 7000 and had this very issue. I came here, read
    your post, spun the battery and it worked like a champ.

    Thanks Steve!!
    bantau, Sep 18, 2008
  8. mark

    cragrat Guest

    Steve - I have the 7000 and had the same problem. At first I thought i
    sounded silly just to spin the battery but, lo and behold, after havin
    spun the battery - the thing is charging again. Now it's back t
    "normal" again.
    Thanks Steve
    cragrat, Oct 20, 2008
  9. mark Guest

    -- Microsoft Wireless Laser Mouse 7000
    -- on charging, first a couple of green lights, then rapid red lights
    -- after spinning the battery [which probably cleans the contacts] the
    problem is solved - the battery charges alright.
, Nov 18, 2008
  10. mark

    12thman Guest

    An option I tried was reconnecting the keyboard to the bluetoot
    adapter. To do this hold down the connect button on the bottom of th
    keyboard for over 5 seconds (looking at the keyboard you will se
    alternating green and red lights) after doing so I re-doct the keyboar
    into the station and now have a steady green light.

    The batteries that come with the keyboards aren't I have the sam
    batteries for an RC car I run. :
    12thman, Nov 21, 2008
  11. mark

    Cybernaut Guest

    I had this problem as well. After reading all the posts, I turned th
    mouse over, turned to OFF position, pressed the reset button and place
    back on the charge cradle

    Before it was going red after the initial 8 or so green pulses. No
    (it's been 45 minutes), it is pulsing green, and seems to be charging

    Hope this helps

    Cybernaut, Dec 10, 2008
  12. mark

    icanhelpyou Guest

    hey mark.

    dont worry im here to help.

    before i had this same problem but now i fixed it.

    all you guys have to do is open the battery slot.roll the battery t
    the other side then it will charge again :)

    ihope i helped

    please reply!!! :pPPPPPPPPPPPPPPPPPPPPP
    icanhelpyou, Jan 10, 2009
  13. mark

    Detroit_Doug Guest

    There is a much easier fix that will only require you to open th
    battery compartment once and only once

    Microsoft and whomever they have contracted to build the batteries ha
    the same issue with the 7000 series as well and this is a fix Ive use
    on all the 7000 series Ive ran across

    First take a piece of paper and cut a strip slightly under the lengt
    of the battery itsel

    Then wrap this strip around the battery 2 to 3 times and cut off th
    excess length and tape it into place to keep it from unrollin

    Replace battery into compartment and test - it now should be th
    appropriate thickness needed to depress the sensor switch within th
    compartment and verify to the mouse itself a battery is indee
    installed, THAT is the reason for the flashing red light, Microsof
    contracted with a company that built a series of batteries that are to
    thin and do not depress the switch and the wonderful QA department neve
    caught it and obviously marketing figures it is more cost efficient t
    continue to sell these units with an improperly designed battery tha
    re-build and replace all of them already shippe

    Hope that help

    Detroit_Doug, Feb 8, 2009
  14. mark

    tridy Guest

    Last week (after 400+days from the day of the original posting) the
    problem reappeared and rolling the battery and cleaning the contacts did
    not help. So, what I have discovered is that this is the battery that is
    going flat and does not respond well enough.

    To solve the problem you need to repeat the procedure of removing the
    mouse from the charging cradle and placing it back and waiting until
    after green light, the red goes on, until the green finally stays and
    charges till the end. As far as I understand, the short charges that the
    battery gets during these times makes it finally get enough energy to
    respond and keep the charging process on. Otherwise it is too weak to
    tell to the cradle that it actually there. A manufacturing flaw but at
    least I find a workaround.
    tridy, Apr 8, 2010
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