Problem playing Music-files with DRM, get error C00D11B1

Discussion in 'Windows Vista Music, Pictures and Video' started by Robert, Mar 24, 2008.

  1. Robert

    Robert Guest

    I run Vista Home Premium for about 1 year. I used WMP 11 for that time
    listening music I downloaded (paying!) from a music shop. Those files come as
    WMA and are protected using DRM.

    I could hear them with WMP, media center, winamp and realplayer with no
    problems for all the time (I usually use WMP which I prefere).

    Now I get an error C00D11B1 when trying to play those files, same error with
    ALL the players (WMP brings me to

    I still CAN play WMA without protection or any other files like mp3.

    What I did some days before: I changed the CPU / processor of my computer
    against a better one. I'm not sure but assume that I have the problem since

    I checked for some hours the internet if I find how to resolve that - but
    there is really no appropriate explanation and the help given under the link
    above does not cover my situation (HAVE working audio and HAVE internet

    And, to be honest, I AM ANGRY, since I paid for that music and now any piece
    of DRM prevents me to enjoy it!!!!
    Robert, Mar 24, 2008
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  2. Robert

    Robert Guest

    Well, spending some 4 hours I could solve the problem myself (if buying
    Microsoft, it is a good idea to have university master graduated in IT).

    After browsing Microsoft Knowledge Base, I found article 925705 describing
    the problem partially (german version is If replacing the processor (or
    other components), DRM gets crashed. WMP or Vista is not capable to tell the
    user (paying customer) that his hardware-ID has changed and what he has to do
    in this case.

    One has to follow directions given in article 925705, although they are made
    for Windows XP or whatever - they do not work as described for Vista in 2
    - DRM folder is in: C:\ProgramData\Microsoft\Windows (notice: there may be
    other DRM folders with different paths that are not active)
    - When upgrading DRM using (german version)
    this only works with admin rights - you have to start IE with admin rights or
    the "Upgrade"-Button will be greyed out.

    What I had expected (well - not really, since it is Microsoft):
    DRM detects that hardware-ID has changed and simply starts getting new
    licenses or give a meaningful error-message
    And the Upgrade-page telling that you do not have necessary admin rights if
    the button is grey.

    May be I should switch to LINUX - it is not better but free!!!!
    Robert, Mar 28, 2008
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  3. Robert

    Marc Guest

    I have the same exact problem but I do not understand how to fix it. Is it
    possible to get an easier solution?
    Marc, Jun 17, 2008
  4. Robert

    Robert Guest

    Sorry - don't think so...

    Robert, Jun 17, 2008
  5. Robert

    Marc Guest

    I just what to make sure that this procedure will work for me.
    When I said "the exact sample problem", it is true but in a different
    situation. My DRM music used to work on my old PC running on XP. I bought a
    new PC running on Vista and I downloaded a new song from the Spiral Frog web
    site (free legal music) as a test. It is at that moment that I got the
    C00D11B1 error. I did not copy yet my old XP DRM music from my back up disk
    to my new PC.
    Marc, Jun 18, 2008
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