Problem with 1 of 4 computers using MN-500 Router

Discussion in 'Server Networking' started by Keppy, Jun 3, 2004.

  1. Keppy

    Keppy Guest

    I'm using the MS MN-500 router. I had everything working, my two desktops
    and my two laptops all connected to the internet and each other. I'm not
    sure what I did to my main desktop, the one with the router hard wired to,
    but it won't connect to the network. My other computers can see the main
    desktop and even connect to it, but the main computer shows the network in
    windows explore/mynetworks but when I click the + to drop down the connected
    computers, it shows nothing. If I open my Broadband utilities, I can see my
    other computers listed and it says I'm connected to the internet and
    network, but it's not listed on the right were the connected computers are
    listed.

    I've tried updating the software and there is no updates available. I've
    uninstalled the broadband software and tried to install it, but before it
    completes it always tells me there was a problem, to check my firewalls and
    reset the router. I've disabled my firewall and closed it, disabled my auto
    protect virus scanning, my WinXP firewall is not enabled. I've reset my
    router, unplugged everything, including the computer, reconnected everything
    and then I can see the network and all the computers. The minute I try to
    access them, I get an error that I don't have permissions and then all the
    computers disappear, including the main computer (which I'm on). All along
    all my other computers can connect to the internet wirelessly, and they can
    connect to all the computers including the main computer (which says it's
    not connected).

    I am so frustrated, I could really use some advice.

    Thanks
    Carol
     
    Keppy, Jun 3, 2004
    #1
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  2. Keppy

    Roland Hall Guest

    in message
    Hi Carol...

    : I'm using the MS MN-500 router.

    I have no idea what that is. Broadband router perhaps?

    : I had everything working, my two desktops
    : and my two laptops all connected to the internet and each other. I'm not
    : sure what I did to my main desktop, the one with the router hard wired to,

    You have a router hard wired to a desktop? What does that mean exactly?
    Does your router have a built in switch or just one LAN and one WAN port?

    : but it won't connect to the network. My other computers can see the main
    : desktop and even connect to it,

    How do they do that? Define "see" and "connect", as is how they connect.

    : but the main computer shows the network in
    : windows explore/mynetworks but when I click the + to drop down the
    connected
    : computers, it shows nothing.

    This part is a NetBIOS issue.

    : If I open my Broadband utilities,

    What are those?

    : I can see my
    : other computers listed and it says I'm connected to the internet and
    : network,

    You're connected to the net, according to this util on each computer where
    you run this or from one computer it says you're connected with all systems?

    : but it's not listed on the right were the connected computers are
    : listed.

    How can they be connected if they are not in the connected list?

    : I've tried updating the software and there is no updates available.

    Which software would that be?

    : I've
    : uninstalled the broadband software and tried to install it, but before it
    : completes it always tells me there was a problem, to check my firewalls
    and
    : reset the router.

    If this is a broadband router, and you connect to it with a ST (straight
    through) patch cable, you shouldn't need any software installed unless that
    is needed for configuration. Most broadband routers allow configuration via
    your web browser.

    : I've disabled my firewall and closed it,

    Which firewall?

    : disabled my auto
    : protect virus scanning, my WinXP firewall is not enabled. I've reset my
    : router, unplugged everything, including the computer, reconnected
    everything
    : and then I can see the network and all the computers. The minute I try to
    : access them, I get an error that I don't have permissions and then all the
    : computers disappear, including the main computer (which I'm on). All along
    : all my other computers can connect to the internet wirelessly, and they
    can
    : connect to all the computers including the main computer (which says it's
    : not connected).

    Have you tried leaving off all computers, except the main one for testing?

    I'm assuming all 4 computers are workstations, peer-peer setup with no
    server. Does the router provide IP addressing for each of the workstations?
    Can you provide ipconfig /all of the main workstation?

    In case you're not familiar, open a command prompt, type in: ipconfig /all
    and press ENTER. Display the results here.

    --
    Roland Hall
    /* This information is distributed in the hope that it will be useful, but
    without any warranty; without even the implied warranty of merchantability
    or fitness for a particular purpose. */
    Online Support for IT Professionals -
    http://support.microsoft.com/servicedesks/technet/default.asp?fr=0&sd=tech
    How-to: Windows 2000 DNS:
    http://support.microsoft.com/default.aspx?scid=kb;EN-US;308201
    FAQ W2K/2K3 DNS:
    http://support.microsoft.com/default.aspx?scid=kb;EN-US;291382
     
    Roland Hall, Jun 3, 2004
    #2
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  3. Keppy

    Keppy Guest

    Microsoft MN-500 4 port wireless router.
    As mentioned before, I have one computer directly connect via Ethernet
    cable, that is my main computer. And I have three computers connected
    wirelessly. By connected I mean, when I log onto the computer it tells me it
    is connected and had it's IP address and when I go into Network
    Neighborhood, I can see all four computers listed as connected to my
    personal network.
    By "see and connect" I mean that, just as they see their own hard drives, so
    do they see the shared drives on all the other computers, INCLUDING the one
    that seem to not be connected (when sitting at that computer and opening
    it's Network Neighborhood).
    I believe if it were a NetBIOS problem, that the other computers would not
    be able to connected to it and use and share files and folders on it. But if
    it were a NetBIOS problems, what do you mean by NetBIOS problem? What would
    I look for to see if it were a NetBIOS problem?

    Are you really trying to help or just make it more difficult for me? I don't
    really understand your questions? I don't understand what is so difficult to
    understand that I have several computers that can share everything and one
    that can not, even though is resources can be shared.

    But thanks for the time to reply,
    Carol
     
    Keppy, Jun 3, 2004
    #3
  4. He's not trying to make if difficult. The questions are important, ...it
    just gets frustrating for us sometimes to deal with networks we can not see
    and know nothing about beyond a few lines in an email. After a few hundred
    messages a week it can get rough, that's all.
    it

    Ok, then they are all "directly connected", whether "wired" or "wireless"
    doesn't matter,....there's really no such thing as "indirectly connected",
    it is either connected or it is not. So, anyway,..onward...
    Could you give us the network settings of the LAN side of the Router, the
    machine that is having a problem, and at least one machine that works
    properly (to compare with)? The would give us the specs of three devices
    with one being the one that isn't working right. We may need more stuff
    later, but let's start with this.

    On the two computers you can get that easily from a DOS window by typing
    "IPCONFIG /ALL" and pasting the result into the email. For the Router you'd
    have to get that from its Administration Tool where ever that would be.
     
    Phillip Windell, Jun 3, 2004
    #4
  5. Keppy

    Keppy Guest

    The routers IP address is the same as both computers, adapter MAC Bridge
    Miniport, File
    sharing Enabled, address type DHCP. In the actual router tools management it
    has, Broadband connection: Connected, WAN IP address: my proper ISP
    (earthlink) address, Subnet mask: address, Default gateway: address is the
    same as my ISP address except the last three numbers, Primary Domain Name
    System (DNS): address and Secondary DNS: address. The local Area
    network setting are the same as the screen shot, DHCP server enabled,
    firewall: enabled, It shows the host names of all the computers, including
    the desktop and their IP and MAC addresses. I don't know if that is what you
    are asking about, but it all looks kosher to me.

    I tried to send a screen shot of the two IPconfigs but it wouldn't post and
    there is on way to highlight the text in the dos window to past it here.The
    only things different between to two computer are the host name (each is the
    name of that computer) the description, the desktop: MAC Bridge Miniport,
    the laptop: Atheros Wireless, The physical addresses are different and
    everything else is the same, until the last few lines, the laptop lists
    Ethernet adapter local area connection: Media state: media disconnected,
    description: Realtek Ethernet NIC, and a physical address. The desktop does
    not have these extra lines.

    All computers are sharing the same cable internet connection properly.

    Thanks for trying to help. I've been trying to figure this out myself for
    months. I tried the XP network setup and I just don't know what else to try.
    When I logged off the desktop, shut down and then booted back up and logged
    in, I could see my network "keppy" and I could even see my computer (in
    Windows Explorer, Network connections), but when I tried to access my own
    drives (the desktop computer drives, from the desktop computer) it tells me
    I may not have permissions. (I have no trouble accessing the drives in
    Windows Explorer by clicking on "MY Computer", just via the Network
    computer). Yet I can get on the desktop with all three other computer to
    share files and printers, and all three have no problem sharing with each
    other (including the desktop)

    ..
    Carol
     
    Keppy, Jun 4, 2004
    #5
  6. Keppy

    Roland Hall Guest

    in message : The routers IP address is the same as both computers, adapter MAC Bridge
    : Miniport, File
    : sharing Enabled, address type DHCP. In the actual router tools management
    it
    : has, Broadband connection: Connected, WAN IP address: my proper ISP
    : (earthlink) address, Subnet mask: address, Default gateway: address is the
    : same as my ISP address except the last three numbers, Primary Domain Name
    : System (DNS): address and Secondary DNS: address. The local Area
    : network setting are the same as the screen shot, DHCP server enabled,
    : firewall: enabled, It shows the host names of all the computers, including
    : the desktop and their IP and MAC addresses. I don't know if that is what
    you
    : are asking about, but it all looks kosher to me.
    :
    : I tried to send a screen shot of the two IPconfigs but it wouldn't post
    and
    : there is on way to highlight the text in the dos window to past it
    here.The
    : only things different between to two computer are the host name (each is
    the
    : name of that computer) the description, the desktop: MAC Bridge Miniport,
    : the laptop: Atheros Wireless, The physical addresses are different and
    : everything else is the same, until the last few lines, the laptop lists
    : Ethernet adapter local area connection: Media state: media disconnected,
    : description: Realtek Ethernet NIC, and a physical address. The desktop
    does
    : not have these extra lines.

    Hi Carol...

    BTW... I ask when I don't understand and I posted to you because I thought
    I might be able to help you. I apologize if you were offended. I'm just
    usually to the point as best I can be but there are days when I can write a
    book and bore you to tears. You caught me on a good day. (O:= Lucky you!
    LOL

    We actually need to see the specific private addressing, not the public
    side. This will help you to copy text from your command prompt.

    Left-click the control menu (top left corner of your command prompt window),
    select properties.
    Select the first tab which should be 'Options.'
    In the Edit Options section, make sure QuickEdit Mode is checked.
    Not relative but Insert Mode is good to have checked also.
    Click OK and then select Modify shortcut that started this window.
    Click OK.

    Now, ipconfig /all

    Click and drag your mouse to select the displayed text and then right-click.
    This will copy it to the clipboard. Then you can paste it into your
    message.

    Please do this on a working and not working [as you want] system and let us
    know which is which as Phillip has mentioned. If the router private address
    is 192.168.1.1 with a mask of 255.255.255.0, then we need to know that
    because the workstations will display a DFG (default gateway) and we need to
    know it is correct.

    We will most likely have more questions but we need to start somewhere.

    The insert mode [in your command line property settings] allows you to
    right-click anywhere in the command prompt, if text is not selected already,
    and paste whatever is in the clipboard into the command prompt window.

    : All computers are sharing the same cable internet connection properly.
    :
    : Thanks for trying to help. I've been trying to figure this out myself for
    : months. I tried the XP network setup and I just don't know what else to
    try.
    : When I logged off the desktop, shut down and then booted back up and
    logged
    : in, I could see my network "keppy" and I could even see my computer (in
    : Windows Explorer, Network connections), but when I tried to access my own
    : drives (the desktop computer drives, from the desktop computer) it tells
    me
    : I may not have permissions. (I have no trouble accessing the drives in
    : Windows Explorer by clicking on "MY Computer", just via the Network
    : computer). Yet I can get on the desktop with all three other computer to
    : share files and printers, and all three have no problem sharing with each
    : other (including the desktop)

    Generally if you see shares but cannot connect to them then it means you
    don't have rights to do that. Since this is a peer-peer (peer to peer)
    network, it requires duplicate accounts on each workstation with shares,
    rights give to the users at the share level and if using NTFS permissions,
    security rights for those user where the paths of those shares map to.

    HTH...

    --
    Roland Hall
    /* This information is distributed in the hope that it will be useful, but
    without any warranty; without even the implied warranty of merchantability
    or fitness for a particular purpose. */
    Online Support for IT Professionals -
    http://support.microsoft.com/servicedesks/technet/default.asp?fr=0&sd=tech
    How-to: Windows 2000 DNS:
    http://support.microsoft.com/default.aspx?scid=kb;EN-US;308201
    FAQ W2K/2K3 DNS:
    http://support.microsoft.com/default.aspx?scid=kb;EN-US;291382
     
    Roland Hall, Jun 4, 2004
    #6
  7. Keppy

    Keppy Guest

    The Desktop that thinks it's not connected but my other computers can
    access.
    C:\Documents and Settings\Carol_2>ipconfig/all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Carol
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Network Bridge (Network Bridge) 5:

    Connection-specific DNS Suffix . : Keppy
    Description . . . . . . . . . . . : MAC Bridge Miniport
    Physical Address. . . . . . . . . : B2-E9-DD-ED-73-91
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.2.39
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.2.1
    DHCP Server . . . . . . . . . . . : 192.168.2.1
    DNS Servers . . . . . . . . . . . : 192.168.2.1
    Lease Obtained. . . . . . . . . . : Friday, June 04, 2004 10:27:07
    AM
    Lease Expires . . . . . . . . . . : Friday, June 04, 2004 12:27:07
    PM

    C:\Documents and Settings\Carol_2>

    *************************************
    The laptop that share with everyone, encluding the desktop that thinks it's
    not connected:
    Windows IP Configuration
    Host Name . . . . . . . . . . . . : ToshibaP25
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    Ethernet adapter Wireless Network Connection:

    Connection-specific DNS Suffix . : Keppy
    Description . . . . . . . . . . . : Atheros AR5001X . wireless
    Newwork Adpter
    Physical Address. . . . . . . . . : 00-90-96-68-08-C5
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.2.26
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.2.1
    DHCP Server . . . . . . . . . . . : 192.168.2.1
    DNS Servers . . . . . . . . . . . : 192.168.2.1
    Lease Obtained. . . . . . . . . . : Friday, June 04, 2004 10:27:07
    AM
    Lease Expires . . . . . . . . . . : Friday, June 04, 2004 12:27:07
    PM
    Ethernet adapter Local Area Connection:
    Media State .............: Media disconnected
    Description ...............: realtek RTL8139/810x Family Fast
    Ethernet NIC
    Physical Address ........: 00-02-3F-83-B5

    I really do appreciate you trying to help, and to tell you the truth, I
    guess I'm a little (well maybe a lot) overly sensitive about this thing. I
    don't know much about networking but I'm pretty handy with computers in
    general, so I've been trying to fix this myself... for more than a month!
    I'm so frustrated I can't function anymore.

    I think this started when I took the advise of an "expert" computer tech and
    "disabled" or set "manual" settings on some of my start up drivers. When I
    got done doing what this guy suggested that I didn't need to have
    automatically starting up, the network stopped working on this computer. I
    did go back and put everything back the way it was (to automatic or manual,
    rather than manual or disabled), but I could never get this computer to
    properly connect to the network again. I reinstalled my router software
    (after uninstalling it), that didn't work. I used the XP network whisard to
    reconnect and selecting the options that were proper instead of letting it
    go to the default options. When I shut everything down, modem and router
    too, and started up, I could go into Windows Explorer/My Network, and see
    the network and the 3 computers that were connected at that time, encluding
    the desktop, I even set a system restore point incase I did something to
    screw it up again. But within minutes, the network was gone again and I've
    never been able to get it to connect to any other computer. Most of the
    time, in Windows Explorer Networks, I can see the network, but when I click
    on it, it doesn't show any computers connected, while all the other
    computers can share files and printers, even with this desktop. So it must
    be connected, it just doesn't know it :-\
    Thanks again for all your help,
    Carol



     
    Keppy, Jun 4, 2004
    #7
  8. Windows IP Configuration
    The bridge stuff is catching my attention, but i'm not very experienced with
    the Window's bridging features. What do you think Rolland?....is it nothing
    or something? I wouldn't think there is no any reason for this machine to
    have anything bridge related running on it.
     
    Phillip Windell, Jun 4, 2004
    #8
  9. Keppy

    Gui Guest

    Yes, try to disable the bridge on this interface.

    Gui
     
    Gui, Jun 4, 2004
    #9
  10. Keppy

    Keppy Guest

    That is the Ethernet card my router is plugged into. If I disable it, won't
    that disable to card? Then I'd have no way to connect to the router.
    Carol
     
    Keppy, Jun 4, 2004
    #10
  11. Keppy

    Keppy Guest

    In my Network Connections (in Win XPpro) it lists:
    Dial-up --Device name U.S Robotics 56k Fax PCI
    AOL same
    Earthlink same
    (Etc)

    Internet Gateway:
    Broadband Connection on Microsoft Wireless Base Station

    Network Bridge
    1394 Connections - Device 1394 Net Adapter
    Local Area Connections - Intel Pro/1000 CT Network Connection
    Network Bridge (Network Bridge) 5 - MAC Bridge Miniport

    In the tools for my router, it lists the MAC Bridge Miniport
    "The following is the latest information about the adapter your computer is
    using to access the network"
    "Adapter: MAC Bridge Miniport"
    "Type DHCP"
    IP address etc

    Carol
     
    Keppy, Jun 4, 2004
    #11
  12. Keppy

    Keppy Guest

    When I go into the properties of the Network Bridge 5 it lists:
    Adapters:
    Local Area Connection
    1394 Connection

    This Connection uses the following items:
    Client for MS Networks
    File and Printer Sharing for MS Networks
    QoS Packet Scheduler
    Internet Protocol (TCP/IP)


    That's it,

    All the network items I listed before have a status of: Enabled/Bridged
    EXCEPT the Miniport's status is ENABLED (no mention of bridged)

    Carol
     
    Keppy, Jun 4, 2004
    #12
  13. Keppy

    Keppy Guest

    I found this posted on another web site with someone running Roadrunner via
    ComCast cable:
    C:\Documents and Settings\cpq>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : KIRAN
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : Yes
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Network Bridge (Network Bridge) 2:

    Connection-specific DNS Suffix . : wilog101.pa.comcast.net
    Description . . . . . . . . . . . : MAC Bridge Miniport
    Physical Address. . . . . . . . . : 12-BF-05-D2-C2-A6
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.254.4
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.254.254
    DHCP Server . . . . . . . . . . . : 192.168.254.254
    DNS Servers . . . . . . . . . . . : 68.80.0.5
    68.80.0.6
    Lease Obtained. . . . . . . . . . : Wednesday, October 16, 2002 6:49:37
    PM
    Lease Expires . . . . . . . . . . : Saturday, October 19, 2002 6:49:37 P
    M

    C:\Documents and Settings\cpq>nslookup forums.itrc.hp.com
    Server: ns01.toresd01.pa.comcast.net
    Address: 68.80.0.5

    Name: forums.itrc.hp.com
    Address: 192.151.52.111
     
    Keppy, Jun 5, 2004
    #13
  14. Keppy

    Keppy Guest

    LOOK AT WHAT I FOUND!!!!

    MAC Bridge Miniport problem for users of Windows XP only:
    In Windows XP, Microsoft have decided that it would be easier to have a
    single MAC address for all devices in your computer but this causes problems
    with the system we have in place. This manifests itself when you do your
    'ipconfig /all' command and the Description line for the adapter is MAC
    Bridge Miniport. To fix this you need to unbridge your ethernet adapter
    (don't worry if that sounds very technical, the instructions are below so
    just follow them).

    Remove your Network Card from the MAC Bridge Miniport by doing this:

    a.. Click on Start..Control Panel and then on Network Connections
    b.. Right-click on your Local Area Connection and choose Remove from
    Bridge
    c.. Right-click Network Bridge and choose the Disable option
    d.. Click on as many OK boxes to get you back to the normal screen (you
    don't need to reboot)
    e.. Now do an ipconfig /all again in a command window and you should see
    your Network Card and its proper MAC address. It is this address we require.

    And, it worked.

    Thanks so much you guys!!!! I never would have thought to even look for this
    if you hand brought up the suspension that it might be wrong.
    I can't believe it... I may not have been to one to screw it up in the first
    place :) I don't know how this happened but I'm soooooo glad to have it
    back working. Now if it will just stay that way.

    Now I have an additional section in my Network Adapters labeled: Lan or High
    Speed Internet, with Local Area Connection, Lan Enabled!

    I can't tell you how much I appreciate all your help and patience with me.
    You are the greatest!

    Thanks,
    Carol
     
    Keppy, Jun 5, 2004
    #14
  15. Keppy

    Keppy Guest

    Thought I'd share the new IPCONFIG/ALL with you all:
    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\Carol_2>ipconfig/all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Carol
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . : Keppy
    Description . . . . . . . . . . . : Intel(R) PRO/1000 CT Network
    Conn
    ion
    Physical Address. . . . . . . . . : 00-0C-6E-CE-0E-DF
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.2.21
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.2.1
    DHCP Server . . . . . . . . . . . : 192.168.2.1
    DNS Servers . . . . . . . . . . . : 192.168.2.1
    Lease Obtained. . . . . . . . . . : Friday, June 04, 2004 9:58:59 PM
    Lease Expires . . . . . . . . . . : Friday, June 04, 2004 11:58:59
    PM

    Thanks again,
    Carol
     
    Keppy, Jun 5, 2004
    #15
  16. Um...I believe that is what we have already been suggesting you do...., to
    get rid of the bridge stuff.
     
    Phillip Windell, Jun 7, 2004
    #16
  17. Keppy

    Keppy Guest

    Um... I believe that is why I posted THREE thank yous :)
    And actually Phil, you said something about my not needing to be bridged. I
    had NO idea what you meant. If I had, I wouldn't have posted the question so
    many times and the answer staring me right in the face. You're asking about
    bridged made me question that, maybe the MAC Miniport Bridged wasn't a
    network driver for my card. Now if you would have told me it wasn't, what to
    look for and how to fix it, I could understand your post.
    But I do appreciate your putting enough questions in my head so that I could
    find out what I needed to do, on my own..
    :)
    Carol
     
    Keppy, Jun 7, 2004
    #17
  18. I haven't done anything with MS's built in bridging features because I think
    there are better ways to handle that stuff. I probably could have made it
    more clear if it wasn't also rather fuzzy for me as well.
     
    Phillip Windell, Jun 7, 2004
    #18
  19. Keppy

    Keppy Guest

    Well you guys did give me enough information to be able to find what I
    needed. I had no idea what the problem was and I never would have figured it
    out on my own, so I really do appreciate the input I got from you and the
    others. at least you, Jeffrey and Roland responded to my questions and took
    the time and helped walked me through the steps needed to get your think
    caps running the right direction. So Thanks Phil!
    Carol

     
    Keppy, Jun 7, 2004
    #19
  20. Keppy

    Roland Hall Guest

    in message : The Desktop that thinks it's not connected but my other computers can
    : access.
    : C:\Documents and Settings\Carol_2>ipconfig/all
    :
    : Windows IP Configuration
    :
    : Host Name . . . . . . . . . . . . : Carol
    : Primary Dns Suffix . . . . . . . :
    : Node Type . . . . . . . . . . . . : Unknown
    : IP Routing Enabled. . . . . . . . : No
    : WINS Proxy Enabled. . . . . . . . : No
    :
    : Ethernet adapter Network Bridge (Network Bridge) 5:
    :
    : Connection-specific DNS Suffix . : Keppy

    A DNS suffix is generally a dotted name, ex. keppy.com

    : Description . . . . . . . . . . . : MAC Bridge Miniport
    : Physical Address. . . . . . . . . : B2-E9-DD-ED-73-91
    : Dhcp Enabled. . . . . . . . . . . : Yes
    : Autoconfiguration Enabled . . . . : Yes
    : IP Address. . . . . . . . . . . . : 192.168.2.39
    : Subnet Mask . . . . . . . . . . . : 255.255.255.0
    : Default Gateway . . . . . . . . . : 192.168.2.1
    : DHCP Server . . . . . . . . . . . : 192.168.2.1
    : DNS Servers . . . . . . . . . . . : 192.168.2.1
    : Lease Obtained. . . . . . . . . . : Friday, June 04, 2004 10:27:07
    : AM
    : Lease Expires . . . . . . . . . . : Friday, June 04, 2004 12:27:07
    : PM
    :
    : C:\Documents and Settings\Carol_2>
    :
    : *************************************
    : The laptop that share with everyone, encluding the desktop that thinks
    it's
    : not connected:

    What does this statement above mean? If is SUPPOSED to share or IT DOES
    share meaning everyone, excluding the desktop, can access it?

    : Windows IP Configuration
    : Host Name . . . . . . . . . . . . : ToshibaP25
    : Primary Dns Suffix . . . . . . . :
    : Node Type . . . . . . . . . . . . : Unknown
    : IP Routing Enabled. . . . . . . . : No
    : WINS Proxy Enabled. . . . . . . . : No
    : Ethernet adapter Wireless Network Connection:
    :
    : Connection-specific DNS Suffix . : Keppy
    : Description . . . . . . . . . . . : Atheros AR5001X . wireless
    : Newwork Adpter
    : Physical Address. . . . . . . . . : 00-90-96-68-08-C5
    : Dhcp Enabled. . . . . . . . . . . : Yes
    : Autoconfiguration Enabled . . . . : Yes
    : IP Address. . . . . . . . . . . . : 192.168.2.26
    : Subnet Mask . . . . . . . . . . . : 255.255.255.0
    : Default Gateway . . . . . . . . . : 192.168.2.1
    : DHCP Server . . . . . . . . . . . : 192.168.2.1
    : DNS Servers . . . . . . . . . . . : 192.168.2.1
    : Lease Obtained. . . . . . . . . . : Friday, June 04, 2004 10:27:07
    : AM
    : Lease Expires . . . . . . . . . . : Friday, June 04, 2004 12:27:07
    : PM

    Hi Keppy...

    Thanks for responding and for the info. Where is the rest of the info for
    this connection below or should this be at the top of the other information
    for this system? Or is this listed because you have an internal NIC but are
    connecting to the router wirelessly? If so, go ahead and disable this NIC,
    which is what you were probably told by the "expert" you mentioned. DO NOT
    disable the wireless NIC.

    : Ethernet adapter Local Area Connection:
    : Media State .............: Media disconnected
    : Description ...............: realtek RTL8139/810x Family Fast
    : Ethernet NIC
    : Physical Address ........: 00-02-3F-83-B5

    : I really do appreciate you trying to help, and to tell you the truth, I
    : guess I'm a little (well maybe a lot) overly sensitive about this thing.

    I hear ya'...

    : I don't know much about networking but I'm pretty handy with computers in
    : general, so I've been trying to fix this myself... for more than a month!
    : I'm so frustrated I can't function anymore.
    : I think this started when I took the advise of an "expert" computer tech
    and
    : "disabled" or set "manual" settings on some of my start up drivers. When I
    : got done doing what this guy suggested that I didn't need to have
    : automatically starting up, the network stopped working on this computer. I
    : did go back and put everything back the way it was (to automatic or
    manual,
    : rather than manual or disabled), but I could never get this computer to
    : properly connect to the network again.

    IM"E"O, it sounds like perhaps some were missed.

    : I reinstalled my router software
    : (after uninstalling it), that didn't work.

    What is the router software? Is this firmware for the router or a client
    app that allows you to access/config the router?

    : I used the XP network whisard to
    : reconnect and selecting the options that were proper instead of letting it
    : go to the default options.

    I don't know what those defaults are which is why we ask to see the current
    setting with ipconfig.

    : When I shut everything down, modem and router
    : too, and started up, I could go into Windows Explorer/My Network, and see
    : the network and the 3 computers that were connected at that time,
    encluding
    : the desktop, I even set a system restore point incase I did something to
    : screw it up again. But within minutes, the network was gone again and I've
    : never been able to get it to connect to any other computer.

    And if you perform this reboot process again, the same result occurs?

    : Most of the
    : time, in Windows Explorer Networks, I can see the network, but when I
    click
    : on it, it doesn't show any computers connected,

    This is the difference between being on the browse list and having
    authentication privileges to access a given share.

    : while all the other
    : computers can share files and printers, even with this desktop.

    In a peer-peer network, it can work in one direction and not the other. One
    has nothing to do with another since you must perform each required activity
    on each computer to be connected to/from.

    Just because you can connect to a share on the desktop from a laptop, does
    not mean you automatically should be able to connect to a share on the
    laptop from the desktop. They are entirely separate.

    : So it must be connected, it just doesn't know it :-\

    I'm gonna' use that statement in my next relationship. "I'm must be
    committed to ya' baby, I just don't know it!"

    I need some clarification on some items and need to see these results:

    1. You stated the 'main desktop' is 'hardwired' to the router. What does
    that mean? Does that mean the other systems do not connect directly to the
    router? Does the router have a switch built in so other computers can
    connect directly to it?

    2. Let's just deal with the 'main desktop' and the laptop. Please provide
    the share names, how you are connecting to them, which one connects and
    which one does not and what if any error messages you get.

    3. From a command prompt [please humor me]: ping ipaddress
    ....where ipaddress = 192.168.2.26 or .39. If you're on .26, then ping the
    ..39 address and vice versa.

    4. Ping them both by NetBIOS name. ex. ping carol or ping toshibap25

    5. Next perform a reverse lookup via ping.

    ping -a 192.168.2.26
    ping -a 192.168.2.39

    6. Ping the broadcast and then view the ARP cache.

    ping 192.168.2.255
    arp -a

    7. What are the rights on the shares and for which users?
    8. What are the logon names on each computer?
    9. Are you using NTFS at the file system level?

    --
    Roland Hall
    /* This information is distributed in the hope that it will be useful, but
    without any warranty; without even the implied warranty of merchantability
    or fitness for a particular purpose. */
    Online Support for IT Professionals -
    http://support.microsoft.com/servicedesks/technet/default.asp?fr=0&sd=tech
    How-to: Windows 2000 DNS:
    http://support.microsoft.com/default.aspx?scid=kb;EN-US;308201
    FAQ W2K/2K3 DNS:
    http://support.microsoft.com/default.aspx?scid=kb;EN-US;291382
     
    Roland Hall, Jun 8, 2004
    #20
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