problem with Adobe acrobat 7 plus adobe reader 8.12

Discussion in 'Windows Vista General Discussion' started by Jackie B, May 24, 2008.

  1. Jackie B

    Jackie B Guest

    I recently installed Vista Home premium on my 1 yr old computer that was
    suppossed to be "Vista Ready" the upgrade came as part of the package
    just not got around to installing it until now, I have adobe acrobat pro
    6.0 plus pro 7 upgrade I also have downloaded Reader V8.1.2 with all of
    them I get the error message the program is not working and windows will
    look for a solution and notify me etc etc, I have gone to adobe's
    website to try and find a solution to no avail or at least nothing I
    haven't already tried I have quite a few other annoying little problems
    with it but will deal with them one at a timeLOL Thanks in advance for
    any help.
    OOOH BTW I am not very computer litterate so easy language and
    instructions would be much appreciated too, Thanks Jackie
     
    Jackie B, May 24, 2008
    #1
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  2. Jackie B

    Not Me Guest

    When you installed Acrobat 8, did you download the installer (save) then
    right click the install file and 'run as administrator' to install it?
     
    Not Me, May 24, 2008
    #2
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  3. Jackie B

    brummyfan Guest

    You could try Foxit reader, it does everything Acrobat can.
    Visit www.foxitware.com
    HTH.
     
    brummyfan, May 24, 2008
    #3
  4. Jackie B

    brummyfan Guest

    brummyfan, May 24, 2008
    #4
  5. Jackie B

    Jackie B Guest

    No I didn't , I just clicked on the download from Adobe's web site and
    away she went, I have installed and uninstalled this several times and I
    don't even recall seeing that window to be honest, should I uninstall
    yet again and try again? Jackie
     
    Jackie B, May 24, 2008
    #5
  6. Jackie B

    Jackie B Guest

    OK I uninstalled yet again and reinstalled yet again it doesn't give you
    that dialog window in the main download centre of adobe so I canceled it
    and went and found another place within their website to download from
    and that did give me that window so I did as you suggested but it hasn't
    solved my problem either, I have 4 emails with PDF files attached that I
    need to get at when I try to open them all I get is adobe reader 8.12
    has stopped working same thing happens when I click on the reader icon
    on my desktop.
     
    Jackie B, May 24, 2008
    #6
  7. Jackie B

    Lid8nhx Guest

    let me understand... you have Acrobat pro 6 with a 7 upgrade? This i
    the setup that allows you to create pdf as well as read them right
    According to Adobe the system requirments for professional 7 don'
    include Vista.... Perhaps that is the issue. You might not be able t
    upgrade the reader if the main versions you are seeing are linked t
    professional 7.

    'System requirements for Acrobat Professional 7.0, Standard 7.0, 3D an
    Elements 7.0 (Mac, Windows and Unix for 3D only)
    (http://kb.adobe.com/selfservice/viewContent.do?externalId=333766
     
    Lid8nhx, May 24, 2008
    #7
  8. Jackie B

    Spaceman Guest

    Hi Jackie,
    You might want to try saving one of the files to somewhere
    on your computer, and then try opening it just to see if it is any different
    then the error you get now.
     
    Spaceman, May 25, 2008
    #8
  9. Jackie B

    Jackie B Guest

    well I don't think this can be the problem because I have installed i
    on a new laptop that has Vista Ultimate pre installed on it, in fac
    touch wood I haven't had any issues or problems with installing anythin
    on that machine, seems like all the problems are with this upgrade fro
    XP sp2 to Vista Home premium sp1, may be I should have done a clea
    install but it did tell me there wasn't any need to, Thanks anyway
    Jacki
     
    Jackie B, May 25, 2008
    #9
  10. Jackie B

    Jackie B Guest

    well I thought I would try it so saved it to my desktop and nope tha
    doesn't work either but thanks for the suggestion,Jacki
     
    Jackie B, May 25, 2008
    #10
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