Problem with KB951748 XP Update

Discussion in 'Windows Update' started by Chipete, Jul 8, 2008.

  1. Chipete

    Chipete Guest

    I, too, could not get on the net after the KB951748 update. I encourage
    Microsoft to do a search on the update so they could see how many hits there
    are already, and to take this update off of the critical list. T
    hankfully, I do not allow XP to automatically download and install updates.
    Otherwise, I might have not been able to find the source of the problem so
    quickly.
     
    Chipete, Jul 8, 2008
    #1
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  2. I'm having the same problem with Windows 2k.
     
    Dennis Langton, Jul 8, 2008
    #2
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  3. Chipete

    George Guest

    Same here. The uodates caused ZoneAlarm to block internet access. I
    uninstalled the updates via Add/Remove programs, rebooted, and was boot on.

    MS needs to patch these updates to not destroy ZoneAlarm Pro.
     
    George, Jul 8, 2008
    #3
  4. Chipete

    Jerry Guest

    Same problem here. Had to do a System Restore and then install updates
    one-by-one to determine problem child. KB951748 stopped me from getting
    online. Major problem. Microsoft better fix it.
     
    Jerry, Jul 8, 2008
    #4
  5. Chipete

    Meli Guest

    I have Vista and have yet to get this update installed

    Definition Update for Windows Defender - KB915597 (Definition 1.37.370.0)

    Installation date: ‎7/‎8/‎2008 2:27 AM

    Installation status: Failed

    Error details: Code 8024402C

    Update type: Important

    Install this update to revise the definition files used to detect spyware
    and other potentially unwanted software. Once you have installed this item,
    it cannot be removed.

    More information:
    http://www.microsoft.com/athome/security/spyware/software/about/overview.mspx

    Help and Support:
    http://go.microsoft.com/fwlink/?LinkId=52661
     
    Meli, Jul 8, 2008
    #5
  6. Chipete

    SUKate Guest

    I too installed the updates and lost internet connectivity. I finally
    narrowed the problem down to the updates. I used system restore and installed
    each download individually. I found KB951748 to be the one causing my
    problem. I was able to reconnect as soon as I uninstalled it via add/remove
    programs. This should be looked into as I have never before had problems with
    my automatic updates.
     
    SUKate, Jul 9, 2008
    #6
  7. Chipete

    bline Guest

    Both of my machines, one SP2 and one SP3, had problems with Zonealarm and
    this update. Uninstalled the update and connectivity was back.....for now.
     
    bline, Jul 9, 2008
    #7
  8. Chipete

    Lammy Guest

     
    Lammy, Jul 9, 2008
    #8
  9. Chipete

    bline Guest

  10. Chipete

    Kayman Guest

    ZA is not worth having, uninstall it! Use the in-build f/w version in
    conjunction with SecinfigXP.
     
    Kayman, Jul 9, 2008
    #10
  11. Chipete

    Kayman Guest

    All 3rd party software f/w apps are snake oil; Uninstall it! Use the
    in-build f/w version in conjunction with SecinfigXP.
     
    Kayman, Jul 9, 2008
    #11
  12. Chipete

    Kayman Guest

    Do yourself a favour and uninstall ZA, uninstall it! Use the in-build f/w
    version in conjunction with SecinfigXP.
     
    Kayman, Jul 9, 2008
    #12
  13. PA Bear [MS MVP], Jul 9, 2008
    #13
  14. Chipete

    Epademic Guest

    After downloading and installing the three updates available as of 07/08/08 I
    found that I could no longer access the internet. My wireless connection was
    perfect, I even used the Microsoft Diagnostic Tool, and it said that there
    was an issue with my router or my ISP. I did System Restore, which fixed the
    problem, went onto Microsoft.com and did the 3 updates one at a time untill i
    discovered that Security Update for Windows XP (KB951748) was the issue.
    Microsoft, please fix this update.
     
    Epademic, Jul 9, 2008
    #14
  15. PA Bear [MS MVP], Jul 9, 2008
    #15
  16. Chipete

    George Guest

    That's not a very nice attitude PA Bear. The problem is caused by the Windows
    Update not ZoneAlarm. The update seems to stuff up Zonealarm's High Security
    setting. It seem's that if you change the setting to medium, your internet
    works again.

    As Bob posted on the ZoneAlarm forum : "medium's action seems to be "allow
    unless you block" whereas High is the other way around". Your suggestion of
    "fix your ZA installation" is rather dull.

    MS needs to fix its KB951748 update.
     
    George, Jul 9, 2008
    #16
  17. Yes, the Security Update for Windows XP KB951748 will have to be uninstalled
    if you have installed it already.
     
    Cord Recken, Dodge City, KS, Jul 9, 2008
    #17
  18. Uh-uh, third-party applications need to work with Windows, not the other way
    around. Sorry.

    KB951748 changes the way DNS works: ZA's gotta accommodate this change.
     
    PA Bear [MS MVP], Jul 9, 2008
    #18
  19. Chipete

    Jerry Guest

    Jerry, Jul 9, 2008
    #19
  20. Chipete

    ozbluenose Guest

    Perhaps if Microsoft designed its operating systems with better security in
    the first place then the poor sods who buy and use this operating system
    might not have to fork out more money to third party companies for software
    to plug its holes! Your high and mighty attitude, PA Bear, serves only to
    reinforce my perception that Microsoft is less genuinely interested in
    customer satisfaction than it is in ripping more money out of them and
    wasting their time trying to fix the damned thing up. Get a reality check -
    and some humanity, while you're at it.
     
    ozbluenose, Jul 9, 2008
    #20
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