Problem with KB951748 XP Update

Discussion in 'Windows Update' started by Chipete, Jul 8, 2008.

  1. Chipete

    MSUser100 Guest

    Same problem here. I removed both KB951748 and KB951978 !

    Zonealarm details are:
    TrueVector version:7.0.473.000
    Driver version:7.0.473.00

    I hope that a fix will come soon.
    MSUser100, Jul 9, 2008
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  2. Chipete

    ozbluenose Guest

    Here's a novel idea: How's about cooperating with all the third party
    Microsoft operating system fixers (that is, the many that provide solutions
    to the operating system's inadequacies) beforehand so that people like myself
    don't have to spend hours sorting out a problem after blindly trusting and
    automatically installing Microsoft's updates. Your flippant attitude forgets
    end-user choice from paying customers that choose to pay for third party
    fixing software to plug the operating system's holes. Simply shutting off my
    internet connection as you did with this update shows complete disregard not
    of Zonealarm, but of ME!!! I DON'T APPRECIATE IT. And I further don't
    appreciate your comment about fixing the Zonealarm installation when I am
    trying to find a solution from all manner of places. If I was your boss I
    would give you a good dressing down for your behaviour, but then perhaps your
    behaviour is indicative of Microsoft's organisational culture.
    ozbluenose, Jul 9, 2008
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  3. Chipete

    Kayman Guest

    Unfortunately, you have no idea what you're talking about. A fully patched
    MSFT OS (NT) with the in-build f/w provides an impressively better security
    without employing *any* 3rd party software f/w apps.
    Mate, do yourself a favour and research this subject further (and please
    don't read/believe all the hype created by the makers of "Illusion Ware").
    PA bear is right! It's up to the 3rd party software manufacturer to ensure
    that their product is coded correctly!
    The user is being ripped off by the sheer arrogance and (inexcusable)
    ignorance by the makers of 3rd party software.
    It is you who is out of touch!
    In this particular case, humanity has nothing to do with reality! Alas noyo
    too many can handle the truth :)
    Kayman, Jul 9, 2008
  4. Had the same problem - KB951748 stopped internet access.

    Uninstalling KB951748 using Win XPs add/remove programs worked for me.

    I'm not much interested in lowering my firewall security settings for an
    update that apparently wasn't given a "real world" trial.

    The glitch in this update does needs a bit of fixing.

    Windows XP SP3
    Zone Alarm Firewall
    Roger Overunder, Jul 9, 2008
  5. Heh, good snark & good points there, OzBlue. But you're using way too much
    common sense. :)
    Roger Overunder, Jul 9, 2008
  6. Chipete

    p Guest

    Reality check:

    Linux had the same DNS BIND updates.

    Another reality check:

    PA Bear helps more people on these forums in one day than you do in a year.

    p, Jul 9, 2008
  7. Chipete

    p Guest

    Uninstall Zone Alarm. Enable Windows firewall. This security date is
    very important and everyone -- even Linux users -- need it.

    p, Jul 9, 2008
  8. Chipete

    Kayman Guest

    MSFT did not ask you to install this software. It was your decision, so
    bear the consequences if the software manufacturer provides with broken
    Nobody gives a hoot. In this newsgroup you're communicating with volunteer
    contributors and not MSFT employees.
    Kayman, Jul 9, 2008
  9. Chipete

    Kayman Guest

    No good points whatsoever, a completely inappropriate post! Get your facts
    straight before mouthing off, that's I'd call common sense!
    Kayman, Jul 9, 2008
  10. You're certainly welcome to refute his points, Kayman. I think intelligent
    answers to the posited notions would be most helpful.

    For example, where OzBlue notes:
    "Your flippant attitude forgets
    Setting aside the "flippant attitude" remark, what is incorrect about his
    assertion that the holes and flaws of the product have to addressed by using
    3rd party softwares?

    That's tantamount to General Motor customers needing to go to a Volkswagen
    repair shop to get parts to keep their Chevy in working order.

    As I said, I'd be more than interested if -anyone- could give a well thought
    out, point by point refutation of the issues OzBlue raised. Personal attacks
    and just shouting "no good points!" do not constitute an intelligent response
    to an (rightly) upset customer-base..

    Roger Overunder, Jul 9, 2008
  11. Thank you for that suggestion, R. But I honestly do not know anyone who uses
    or depends on Wins Firewall for security. I'm no different.

    As with all fixes that aren't quite ready for primetime, this will be
    handled either by MS or ZoneAlarm shortly. Though I do believe MS should do
    some real world "field testing" before it releases a fix so it could give a
    heads up re: conflicts with popular softwares. Makes good business sense and
    good customer PR.

    But "this too shall pass", as they say.
    Roger Overunder, Jul 9, 2008
  12. Chipete

    Kenzeitak Guest


    After updating from XP patch KB951748 ZoneAlarm can no longer interpret the
    difference between programs trying to access the internet.
    This causes all DNS packets to be blocked.

    The only solution is to lower Internet Zone Security to Medium in the
    Firewall options tab or disabling the Firewall.

    Uninstall KB951748, do a system restore to 2008-07-07 or wait for another
    update from Microsoft or Zone Labs ZoneAlarm.

    Kind Regards Ken
    Kenzeitak, Jul 9, 2008
  13. Chipete

    CJ Guest

    Same problem! I've just uninstalled the update and now it works fine.

    Running XP Pro with ZoneAlarm Pro
    CJ, Jul 9, 2008
  14. Chipete

    WG-Racing Guest

    This is a real pain as I maintain several PCs all with Zone Alarm on.
    Presumably there's a good reason for the update, so I've removed ZoneAlarm
    until there is a fix. Given that no other firewall software seems to be
    affected it looks like a ZoneAlarm issue? Anyone know of issues with other
    software firewalls? Removing ZoneAlarm was not completely straight forward as
    the ZoneAlarm uninstaller leaves the Spyware blocker behind so you have to
    remove that seperately using add / remove programs. Happy days!
    WG-Racing, Jul 9, 2008
  15. Everything works fine if you disable or uninstall ZA and enable the Windows
    Firewall...or if you install a firewall that works better with Windows
    (e.g., Online Armor). Seems to me then that ZA is the problem.
    PA Bear [MS MVP], Jul 9, 2008
  16. I can assure you that ZA had the opportunity to test KB951748 before it was
    released. Ask ZA why they didn't.
    PA Bear [MS MVP], Jul 9, 2008
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