problem with sound device - no sound at all

Discussion in 'Windows Media Player' started by brucie1008, Aug 24, 2005.

  1. brucie1008

    brucie1008 Guest

    whenever i go to play files on my windows media player 9 it comes up with
    this error message-
    "Windows Media Player cannot play the file because there is a problem with
    your sound device. There may not be a sound device installed on your
    computer, it may be in use by another program, or it may not be functioning
    properly".

    when i go into the the control panel then into system properties then device
    manager and click on my sound card SoundMAX Integrated Digital Audio it says
    under driver "no driver files are rquired or have been loaded for this
    device. To update the driver files for the device click update driver"

    when i do that it goes to windows update and eventually comes up with "to
    maintain the reliability of your system. the following driver will not be
    installed SoundMAX Integrated Digital Audio"

    i have looked to see if i can reinstall my sound card drivers but it is not
    available on my computer manufacturers website.

    HELP!
     
    brucie1008, Aug 24, 2005
    #1
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  2. You can find those drivers in a lot of places, SoundMax is quote a
    common chipset (and relatively standard). It's worth trying regular
    vendors first such as HP :

    http://h18007.www1.hp.com/support/files/evodesktop/us/download/18913.html

    Probably you also want to make sure your DirectX is up to date too -
    go to the Start menu, choose Run and then type in

    dxdiag.exe

    You should have DirectX 9.0c listed. If not, grab it and install :
    http://www.microsoft.com/windows/directx/default.aspx

    Running dxdiag.exe again should get you a sound card test, post again
    if the results are off.

    HTH
    Cheers - Neil
     
    Neil Smith [MVP Digital Media], Aug 24, 2005
    #2
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