Problems automatically creating an e-mail address when creating a

Discussion in 'Windows Small Business Server' started by Henry, Apr 26, 2005.

  1. Henry

    Henry Guest


    I've been having an ongoing issue when creating a new user in SBS 2003
    standard. Everytime I create a new user account whether it's in AD sites and
    services or in the console, SBS doesn't generate an e-mail address.

    Everyime I create a new user, it would hang for about 2 mininutes during the
    configuring group membership settings part. As soon as the user is created I
    would go into the e-mail addresses tab and it would be totally empty. The
    only way I can get an e-mail address automatically created is by restarting
    all the exchange services.

    Exchange SP1 is not installed.

    Let me know if you guys have any ideas!! Thanks in advance!

    Henry, Apr 26, 2005
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  2. Henry

    Allen M Guest

    You answered your own question Exchange SP1 is not installed.
    Allen M, Apr 26, 2005
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  3. Henry

    Henry Guest

    Yea.. SP1 is not installed but I'm pretty sure this feature should work right
    out of the box.
    Henry, Apr 26, 2005
  4. Henry

    Allen M Guest

    It used too. I had the same problem and SP1 fixed it. You really should
    install SP1 anyways. There are a few other patches you will also need to
    install so I would take a look at it first.
    Allen M, Apr 26, 2005
  5. E'mail Accounts/MailBoxes aren't created until the user logs on for the
    first time, you send an e'mail to that account, or as you found you
    re-start the exchange services.
    Henry Craven [SBS-MVP], Apr 26, 2005
  6. Henry

    mrmmd Guest

    Actually, where he is saying he opens the "Email adresses" tab, it should
    create them there regardless of whether the use has logged in or not. Yes for
    the actual MAILBOX, but not the address in the addresstab. Here is one more
    thing to check. How many liceneses do you have for this server? Then go to
    your CompanyWeb and choose Site Settings. Then choose manager users. Make
    sure you do not have more users listed here than licenses. I found and have
    also advised another user on this forum of this issue and resolved mine and
    theirs as well. For some reason when using the create user wizard, it has a
    problem creating users in sharepoint if you are out of licenses regarless of
    concurent users. I deleted some left over usernames in the companyweb users
    list as described above and then when I again tried creating a new user, it
    created the adress lists and of course then the mailbox once the user
    conenected to it with Outlook.

    mrmmd, Apr 27, 2005
  7. Henry

    Henry Guest

    Hmm... maybe you're right. We have 10 linceses and there was like 13-14
    users including the user templates. I removed some stuff.. I'll see if it
    works. Thanks!
    Henry, Apr 27, 2005
  8. Henry

    Henry Guest

    I'm 99% positive that they didn't exceed their licenses because I was having
    problems from the beginning. They're also a 7 person firm. ;)
    Henry, Apr 27, 2005
  9. I've never seen the creation of user/e'mail accounts restricted by the
    number of CALs installed on SBS. nearly all my install shave more users
    created than actual employees CALs as they have generic accounts such as
    [email protected], [email protected], [email protected] well as groups, and mail enabled
    contacts.- not to mention the call centre which has 2 shifts of users
    using Device CALS from their workstations.

    AFAIK you can create 1000s of accounts and SBS won't complain one iota.
    I'd bet London to a brick your issue is elsewhere.
    Henry Craven [SBS-MVP], Apr 28, 2005
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