Problems formatting a hard drive in Vista

Discussion in 'Windows Vista Hardware' started by Spuggy88, Mar 27, 2008.

  1. Spuggy88

    Spuggy88 Guest

    I'm using Vista Home Premium on an Acer Aspire laptop, and recently I lost
    access to half my hard drive. I rang my manufacturers support line, and they
    told me how to create a new vloume using disk management. However, when i
    double click it, it says it needs to be formatted. After waiting a long time
    (twice!) for the volume to format, it reaches 100% completion and then an
    error message apears saying 'Windows cannot complete the format'. This
    happens when i try Quick Format too. Upon clicking OK, i get a further
    message saying 'Check to see that the disk and drive are connected properly,
    and make sure the disk is not read only'. The disk is certainly not read
    only, so can anyone suggest where i go from here?
    I can see the drive in MyComputer etc. but cannot open or explore it. In
    Properties, it says the volume is 0 bytes big! And it should be 50GB.

    Any help would be greatly appreciated.
    Spuggy88, Mar 27, 2008
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  2. Spuggy88

    Patrician Guest

    I would guess that the hard drive is dying. If the laptop is in warranty
    I'd advise contacting Acer again and getting it repaired. If not a new hard
    drive would be a round £42. tp £50.00 for a 80Gb one (depending on whether
    S-ATA or IDE), and get your data copied over to the new drive.

    Patrician, Mar 27, 2008
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  3. Spuggy88

    Spuggy88 Guest

    Thanks for the help Trev. I'll get in touch with Acer and see what they
    recommend. However, I can't see how the drive can be dying! its less than 8
    months old, and this is the first problem i've ever had with it. is there no
    other way of going about fixing it?
    Spuggy88, Mar 31, 2008
  4. Spuggy88

    davidjchuang Guest

    I have trouble reading your post. You did say "hard drive", but whic
    one? There is the OS C: drive, and there is the local D: drive. OR, yo
    actually mean CD/DVD E: drives ,since you mentioned someting about "rea
    davidjchuang, Mar 31, 2008
  5. Spuggy88

    Spuggy88 Guest

    I mean the D: drive, NOT the DVD drive or the drive holding my operating
    system. Sorry for confusion.
    After talking to acer support, i managed to get the D: drive back, but it
    needs to be formatted before i can use it. Again, the support guy told me it
    can't be done in Windows, but i need to download fdisk or partition magic.
    any suggestions on which one?

    and also, what is the difference between IDE and SATA external drives?

    Spuggy88, Mar 31, 2008
  6. The important difference between IDE and SATA external drives is not so much
    the drives as the enclosures. IDE enclosures connect to the computer with
    USB or firewire cables. SATA enclosures connect via a SATA cable to an
    eSATA port or by USB or firewire cables (a variety of connectors on the back
    of the enclosure). The connection speed of USB and firewire is far slower
    than by eSATA. Further, you can boot with an eSATA connected drive just the
    same as with any internal SATA drive.

    If you have an eSATA port on your computer I strongly recommend a SATA
    drive, SATA enclosure, and appropriate cable. The performance is far better
    than with USB or fireware.
    Colin Barnhorst, Mar 31, 2008
  7. Spuggy88

    andy Guest

    Any disk partition that Disk Management can create, it should also be
    able to format. You have some kind of hardware problem.
    andy, Apr 1, 2008
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