Problems with installing updates KB943411 and KB935509

Discussion in 'Windows Vista General Discussion' started by Guest, Jan 9, 2008.

  1. Guest

    Guest Guest

    I'm running Vista Ultimate (x86) on a Dell laptop. I can't install the two
    critical updates KB943411 and KB935509. Have shut down firewall/AV and other
    unnecessary stuff. Also have tried installing them individually. No luck.
    Never had an update fail before and it's frustrating the hell out of me (and
    Vista has been doing for a couple of months, really).

    Anyone had any luck in getting these updates installed? Any advice?
     
    Guest, Jan 9, 2008
    #1
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  2. Guest

    buckeye9 Guest

    I installed this update today on my Vostro 400 and didn't have
    problem
     
    buckeye9, Jan 9, 2008
    #2
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  3. Guest

    smacmillan Guest

    For what it's worth I've the same problem. Using msconfig to start with all
    non-MS services and all startup apps disabled (including FW and AV) made no
    difference.

    Vista Ultimate (x86) on a custom PC with Intel 975X MB, SATA (AHIC,
    non-raid) HDs and Nvidia 8800 GT video. No hidden/uninstalled updates other
    than language packs. BitLocker pre-config tool installed but BitLocker not
    enabled.

    Has anyone encountered this and found a fix? The "I had no problems" voices
    aren't much help.

    Scott
     
    smacmillan, Jan 9, 2008
    #3
  4. Guest

    Jari N Guest

    I have problems too. First all 7 latest updates failed.
    I noticed that KB905866 has different error code than other updates.
    I installed all other but KB905866 and then updating was successful.
    Then I tried to install KB905866 alone. But after several tries KB905866
    failed every time to error 8000405.

    I have Vista Ultimate x64. Athlon X2 4200 and Radeon graphics.

    I make searching with Google and find some other people with same problems,
    but no solution yet. Someone think it is bitlocker. I don't understand whole
    Bitlocker at all. I never used it for nothing and I think I don't need it.
    Maybe i still have it in use somewhere in hidden?
     
    Jari N, Jan 9, 2008
    #4
  5. Guest

    lolo Guest

    Have exactely the same problem and is driving me crazy because I try to
    reinstall it a lot of time.

    My laptop is an Acer 7720G and I have windows Vista Ultimate in French.

    Thanks for response to fix the problem.
     
    lolo, Jan 10, 2008
    #5
  6. Guest

    Jari N Guest

    Oh no! Now I noticed that I used wrong number here. It is KB935509, not
    KB905866, where my problem is. Just like it reads at subject. Anyway I still
    try to find a solution.
     
    Jari N, Jan 10, 2008
    #6
  7. Guest

    smacmillan Guest

    I re-posted this problem in the Windows Update section of this forum in hope
    that someone there might see it. Someone did.

    The suggestion was made to uninstall (not disable via msconfig) Comodo
    firewall. That did the trick for me. Re-installing afterwards seemed to go
    fine.

    Scott
     
    smacmillan, Jan 10, 2008
    #7
  8. Guest

    Jari N Guest

    KB935509 has something to do with bootloader.

    I have two harddisks. Disk A I have Vista, Suse 6.3 Linux and
    Grub-bootloader. This is my normal boot-disk. I have drive B where is XP and
    Vista own bootloader for XP-Vista (Vista is still on disk A) selection. Today
    I boot from drive B and KB935509 installed without problems.

    I select drive A again to my boot-disk and Vista started well. Good, but I
    wonder what happens to SP1-installation when available. Maybe KB935509 makes
    something to bootloader and that modification is now on wrong disk.
     
    Jari N, Jan 11, 2008
    #8
  9. Guest

    lolo Guest

    +1 for me

    I have to uninstall comodo firewall et reinstall it after update.
     
    lolo, Jan 11, 2008
    #9
  10. Guest

    petedavo Guest

    I kept getting the same failure notice since I got this update on 08 Jan
    2008. It caused all the updates to fail on Windows Vista 32 bit Home
    Prem, however I isolated the problem update to this one by installing
    each seperately unitil I was left with KB941411.

    I have gone to http://support.microsoft.com/kb/943411 and found what
    appears to be the answer and will be trying it out in a moment or two.
    I've copied it below for your info.

    Known Issues with the Windows Sidebar Protection update
    The Windows Sidebar Protection update may not uninstall if the Shared
    Gadgets folder contains only the Sidebarlock.dat file.

    To work around this problem, follow these steps: 1. Click Start, type
    %programfiles%\Windows Sidebar\Shared Gadgets in the Start Search box,
    and then click Shared Gadgets in the Programs list.
    2. On the File menu, point to New, and then click Folder. Type any name
    for the folder. For example, type Test for the name of the folder.
    3. Try again to uninstall the Windows Sidebar Protection update.
    For more information about the Windows Sidebar Protection update, click
    the following article number to view the article in the Microsoft
    Knowledge Base:
    941411 (http://support.microsoft.com/kb/941411/) Windows Sidebar
    Protection update for Windows Vista
     
    petedavo, Jan 12, 2008
    #10
  11. Guest

    kacple Guest

    I have 2 partitions, first - marked as active - with Linux (Fedora 8)
    and bootloader GRUB, second - with Vista. I have the same problem. But
    when I'm marked second partition as bootable this update installed
    without problem.

    Kacper
     
    kacple, Jan 12, 2008
    #11
  12. Guest

    mrobf Guest

    For me it was the Comodo Firewall V3.0.14.276. Comodo released an upgrade
    V3.0.14.277 on 1/11 that fixes everything...a fast response and a great
    firewall.
     
    mrobf, Jan 12, 2008
    #12
  13. Guest

    swisscanada Guest

    Very very frustrating with KB943411 and no answer to the problem, even
    Microsoft don't listen to us. I tried everything and we just have to wait
    till the Vista Team will hear us......................
     
    swisscanada, Jan 12, 2008
    #13
  14. Guest

    Nick Guest

    I have the same problem on my Lenovo t61p running vista 32 business. It is
    driving me nuts as it reboots constantly. Microsoft team: please escalate,
    this is clearly a bug in the install script of these updates.

    Nick
     
    Nick, Jan 12, 2008
    #14
  15. Guest

    petedavo Guest

    SUGGESTION THAT COMMODO FIREWALL HAS TO BE UPDATED TO FIX INSTALLATION
    OF KB943411

    I will try to fix the problem by openning Commodo and going to the Misc
    tab and updating it. I'll let you know if it fixes it.
     
    petedavo, Jan 13, 2008
    #15
  16. Guest

    petedavo Guest

    Yes... Worked
     
    petedavo, Jan 13, 2008
    #16
  17. Guest

    mrobf Guest

    You might have to uninstall the version you have and reinstall the latest
    update. The update resolved two issue: Windows updates and Comodo's own
    firewall updates.
     
    mrobf, Jan 13, 2008
    #17
  18. Guest

    petedavo Guest

    In my case I just ran the Comodo updater and after a restart the failed
    microsoft update worked fine.
     
    petedavo, Jan 14, 2008
    #18
  19. Guest

    swisscanada Guest

    I don't have Comodo Firewall, it must be something else....it makes me
    mad...Wish Microsoft would help us out
     
    swisscanada, Jan 20, 2008
    #19
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