problems with Vista

Discussion in 'Windows Vista Performance' started by Bean, Mar 15, 2007.

  1. Bean

    Bean Guest

    My husband and I recently purchased a new computer from Gateway.
    Unfortunetly we sent it back in less than 24 hours. It seems that while
    getting on the internet the computer made updates (Mcafee, windows explorer
    etc). In doing so our computer totally crashed. We called Gateway and they
    explained to us that everytime you log onto the internet and your computer
    makes any kind of updates this will cause your computer to crash. The only
    way to fix the problem is to constatnly re-load Vista onto your computer
    everytime it crashes. Has anyone else experienced this problem? Apparently
    my husband and I are not the only consumers of new computers that have run
    into this problem. I find it very upsetting that Microsoft and Gateway (and
    Dell) knew of this problem but continued to make sales of new computers. So
    what are we to do with no fix for this problem?
    Bean, Mar 15, 2007
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  2. Bean

    Conor Guest

    Buy a computer from anywhere else but Gateway. They're bullshitting
    Conor, Mar 15, 2007
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  3. Sounds like a load of BS to me. I have a DeLL and know several people with
    these systems and jhave VISTA and they are having NO issues. Take the false
    propaganda elsewhere, or to FOX news. They seems to like false news there.
    John C Harris, Mar 16, 2007
  4. This is complete rubbish - they were taking you for a ride.

    Don't use Gateway again. You can buy great PCs from a number of places
    these days, including PC World and "one man band" outfits on the outskirts
    of most towns. It's certainly helpful if you can look the supplier in the
    eye when asking for technical support!

    Steve Thackery, Mar 16, 2007
  5. Bean

    DP Guest

    With all due respect, Bean, I think you must have misheard or misinterpreted
    what the person from Gateway said. Or else the person you spoke to is an

    Good thing you sent the machine back.
    DP, Mar 16, 2007
  6. Bean

    Kirk Guest

    I've never heard of such a thing. If you are on-line and you have
    auto-update turned on and Microsoft has Vista updates available, you will be
    updated. Having to "re-install" the OS everytime your PC crashes is
    ridiculous since it will just have to go out and get the updates all over
    again. Are you sure that it was really Gateway support you were talking to?
    I myself am running Vista Ultimate on a Dell XPS Gen3, 3.4GHz P4 with no
    such "crashing problems" and have gone through several updates from

    Kirk, Mar 16, 2007
  7. Bean

    Franc Guest

    Franc, Mar 17, 2007
  8. Bean

    Franc Guest

    Mr. Harris,
    I object to your injection of your (loathsome) political views into a
    computer discussion group. Please post these type of comments in a more
    appropriate forum such as or similar forum for such screed. Also,
    you might check your spelling before submitting your post.
    Franc, Mar 17, 2007
  9. Bean

    phil Guest

    Must admit reinstalling the OS is not on. However, I'm having a lot of
    problems with updates. Everytime it updates the side bar goes haywire and a
    lot of the programs such as media player will not run. I have to do a system
    restore to get thing running OK.
    phil, Mar 17, 2007
  10. Bean

    Kirk Guest

    What is your PC type? And are we talking Vista updates or other program
    updates? I do have a couple of problems with trying to update my Quicken
    2007 to the latest version, but other than that, I haven't noticed any other
    problems. If you have other programs installed that auto-update then there
    might be some issues if you don't have them set as run as administrator.

    Also, despite John C Harris's verbage, I agree with his statement. Having a
    computer company support agent telling someone that they have to re-install
    their OS everytime there is an update is so far out there that it really
    isn't believable and it is very possible Bean is pulling our collective

    Kirk, Mar 18, 2007
  11. Never said anything about my political views, just that FOX NEWS is full of
    misleading statements. You ASSUMED because I don't like FOX NEWS that I must
    like (another site full of BS by the way).

    Now why aren't you fighting for our country like I did for ten years? :)
    John C Harris, Mar 18, 2007
  12. I have purchased a brand new HP with VISTA and have had no problems what so
    ever with it downloading updates and working the way that it should be.
    Debra Lichtenwalner, Mar 19, 2007
  13. Bean

    phil Guest

    It's brand new - 3.4 Dual core, 2Gig RAM, etc. with Vista Home premium. I've
    only had it a week or two and I'm gradually testing it out. It's the windows
    updates that seem to cause the problem as McAfee updates OK each time.
    I'm wondering whether the McAfee is somehow blocking the updates although it
    doesn't show anything. It's supposed to be the Vista compatible version. I
    might try closing McAfee after downloading but before installing the updates
    and see if it makes any difference.
    phil, Mar 20, 2007
  14. Dump McAfee.. don't think about Norton.. get NOD32 if you are ok about
    paying, or AVG Free if you are not..


    Mike Hall
    MS MVP Windows Shell/User
    Mike Hall - MS MVP, Mar 20, 2007
  15. Bean

    Johnathonm Guest

    Or you can realistically forget about Antivirus all together NO32 is great
    Johnathonm, Mar 28, 2007
  16. Bean

    Border Guest

    Bean, I don't think that they meant updates for Vista. Are you sure it isn't
    just software? When I first got Vista (Dell, awesome box) I installed McAfee
    Enterprise 8.0i and my Vista bluescreened, but I knew exactly what it was
    that did it. It appears it will be some time before Vista's compatibility is
    100% with everything. You shouldn't have sent it back. You should have called
    some one you know who knows about PCs. That would have helped.

    Border, Apr 25, 2007
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