Problems with Windows Installer service

Discussion in 'Windows Update' started by Jimena, Jun 5, 2008.

  1. Jimena

    Jimena Guest

    Hi!!! I tried to update my laptop, but I can't. I check the services and I
    found that the Windows Installer is stopped, so I tried to star it, but it
    sent an error, the error 3. It said the Windows Installed can't found the
    specific path.

    Someone could help me??? I need to update my laptop.
    --
    Jimena :)
     
    Jimena, Jun 5, 2008
    #1
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  2. If the Windows Installer Service is failing to start, then I would first
    try reinstalling the Windows Installer from:
    http://www.microsoft.com/downloads/details.aspx?familyid=889482fc-5f56-4a38-
    b838-de776fd4138c&displaylang=en

    If that doesn't work, then make sure you do a virus scan to make sure you
    don't have anything that is preventing the service from starting. You can
    do this from:
    http://safety.live.com


    Eddie Bowers
    Security Support
    Microsoft Corporation

    This posting is provided "AS IS" with no warranties, and confers no rights.
     
    Eddie Bowers [MSFT], Jun 5, 2008
    #2
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  3. Jimena

    Jimena Guest

    Is it possible that I use this to Install it in Windows Vista ???
    --
    Jimena :)


    "Eddie Bowers [MSFT]" wrote:

    > If the Windows Installer Service is failing to start, then I would first
    > try reinstalling the Windows Installer from:
    > http://www.microsoft.com/downloads/details.aspx?familyid=889482fc-5f56-4a38-
    > b838-de776fd4138c&displaylang=en
    >
    > If that doesn't work, then make sure you do a virus scan to make sure you
    > don't have anything that is preventing the service from starting. You can
    > do this from:
    > http://safety.live.com
    >
    >
    > Eddie Bowers
    > Security Support
    > Microsoft Corporation
    >
    > This posting is provided "AS IS" with no warranties, and confers no rights
     
    Jimena, Jun 6, 2008
    #3
  4. No, that package wont install on Vista. Can you try re-registering the dll
    regsvr32.exe msi.dll

    Eddie Bowers
    Security Support
    Microsoft Corporation

    This posting is provided "AS IS" with no warranties, and confers no rights.
     
    Eddie Bowers [MSFT], Jun 9, 2008
    #4
  5. Jimena

    Jimena Guest

    Is it posible that you can explain me step by step how could I re-registering
    the dll?

    Regards,
    --
    Jimena :)
     
    Jimena, Jun 10, 2008
    #5
  6. To regegistry the DLL, just go to start, then run, and type
    regsvr32.exe msi.dll
    then hit OK

    Eddie Bowers
    Security Support
    Microsoft Corporation

    From: =<>

    Is it posible that you can explain me step by step how could I
    re-registering
    the dll?

    Regards,
    --
    Jimena :)
     
    Eddie Bowers [MSFT], Jun 11, 2008
    #6
  7. Jimena

    Jimena Guest

    I tried to re-registry the DLL, but when I did that the system sent me the
    next message:

    The "msi.dll" module was loaded, but it produced an error in the call to
    DllRegisterServer (code error: 0x80040201)

    Could you tell me what does it mean?

    Regards
    --
    Jimena :)


    "Eddie Bowers [MSFT]" wrote:

    > To regegistry the DLL, just go to start, then run, and type
    > regsvr32.exe msi.dll
    > then hit OK
    >
    > Eddie Bowers
    > Security Support
    > Microsoft Corporation
    >
    > From: =<>
    >
    > Is it posible that you can explain me step by step how could I
    > re-registering
    > the dll?
    >
    > Regards,
    > --
    > Jimena :)
    >
    >
    >
     
    Jimena, Jul 1, 2008
    #7
  8. "Jimena" <> wrote in message
    news:...
    >I tried to re-registry the DLL, but when I did that the system sent me the
    > next message:
    >
    > The "msi.dll" module was loaded, but it produced an error in the call to
    > DllRegisterServer (code error: 0x80040201)
    >
    > Could you tell me what does it mean?



    Without its context? Not much:

    http://msdn.microsoft.com/en-us/library/cc704587.aspx

    (Live Search for
    msi (0x80040201 OR 80040201) site:microsoft.com
    )

    <quote>
    0x80040201 EVENT_E_ALL_SUBSCRIBERS_FAILED
    An event was unable to invoke any of the subscribers.
    </quote>


    You could try getting more information about a failure in regsvr32.exe
    by using DependencyWalker's Profile command on that module
    and executing the failing regsvr32.exe command through it.


    Good luck

    Robert Aldwinckle
    ---


    >
    > Regards
    > --
    > Jimena :)
    >
    >
    > "Eddie Bowers [MSFT]" wrote:
    >
    >> To regegistry the DLL, just go to start, then run, and type
    >> regsvr32.exe msi.dll
    >> then hit OK
    >>
    >> Eddie Bowers
    >> Security Support
    >> Microsoft Corporation
    >>
    >> From: =<>
    >>
    >> Is it posible that you can explain me step by step how could I
    >> re-registering
    >> the dll?
    >>
    >> Regards,
    >> --
    >> Jimena :)
    >>
    >>
    >>
     
    Robert Aldwinckle, Jul 1, 2008
    #8
  9. Jimena

    Jimena Guest

    Do you have more information about it????
    Please help me I can't install updates and software.
    --
    Jimena :)


    "Robert Aldwinckle" wrote:

    > "Jimena" <> wrote in message
    > news:...
    > >I tried to re-registry the DLL, but when I did that the system sent me the
    > > next message:
    > >
    > > The "msi.dll" module was loaded, but it produced an error in the call to
    > > DllRegisterServer (code error: 0x80040201)
    > >
    > > Could you tell me what does it mean?

    >
    >
    > Without its context? Not much:
    >
    > http://msdn.microsoft.com/en-us/library/cc704587.aspx
    >
    > (Live Search for
    > msi (0x80040201 OR 80040201) site:microsoft.com
    > )
    >
    > <quote>
    > 0x80040201 EVENT_E_ALL_SUBSCRIBERS_FAILED
    > An event was unable to invoke any of the subscribers.
    > </quote>
    >
    >
    > You could try getting more information about a failure in regsvr32.exe
    > by using DependencyWalker's Profile command on that module
    > and executing the failing regsvr32.exe command through it.
    >
    >
    > Good luck
    >
    > Robert Aldwinckle
    > ---
    >
    >
    > >
    > > Regards
    > > --
    > > Jimena :)
    > >
    > >
    > > "Eddie Bowers [MSFT]" wrote:
    > >
    > >> To regegistry the DLL, just go to start, then run, and type
    > >> regsvr32.exe msi.dll
    > >> then hit OK
    > >>
    > >> Eddie Bowers
    > >> Security Support
    > >> Microsoft Corporation
    > >>
    > >> From: =<>
    > >>
    > >> Is it posible that you can explain me step by step how could I
    > >> re-registering
    > >> the dll?
    > >>
    > >> Regards,
    > >> --
    > >> Jimena :)
    > >>
    > >>
    > >>

    >
    >
    >
    >
     
    Jimena, Jul 1, 2008
    #9
  10. "Jimena" <> wrote in message
    news:...
    > Do you have more information about it????


    DependencyWalker? Try a search?

    http://www.dependencywalker.com/

    (Live Search for
    dependencywalker
    - first hit
    )


    ---


    > Please help me I can't install updates and software.
    > --
    > Jimena :)
    >
    >
    > "Robert Aldwinckle" wrote:
    >
    >> "Jimena" <> wrote in message
    >> news:...
    >> >I tried to re-registry the DLL, but when I did that the system sent me the
    >> > next message:
    >> >
    >> > The "msi.dll" module was loaded, but it produced an error in the call to
    >> > DllRegisterServer (code error: 0x80040201)
    >> >
    >> > Could you tell me what does it mean?

    >>
    >>
    >> Without its context? Not much:
    >>
    >> http://msdn.microsoft.com/en-us/library/cc704587.aspx
    >>
    >> (Live Search for
    >> msi (0x80040201 OR 80040201) site:microsoft.com
    >> )
    >>
    >> <quote>
    >> 0x80040201 EVENT_E_ALL_SUBSCRIBERS_FAILED
    >> An event was unable to invoke any of the subscribers.
    >> </quote>
    >>
    >>
    >> You could try getting more information about a failure in regsvr32.exe
    >> by using DependencyWalker's Profile command on that module
    >> and executing the failing regsvr32.exe command through it.
    >>
    >>
    >> Good luck
    >>
    >> Robert Aldwinckle
    >> ---
    >>
    >>
    >> >
    >> > Regards
    >> > --
    >> > Jimena :)
    >> >
    >> >
    >> > "Eddie Bowers [MSFT]" wrote:
    >> >
    >> >> To regegistry the DLL, just go to start, then run, and type
    >> >> regsvr32.exe msi.dll
    >> >> then hit OK
    >> >>
    >> >> Eddie Bowers
    >> >> Security Support
    >> >> Microsoft Corporation
    >> >>
    >> >> From: =<>
    >> >>
    >> >> Is it posible that you can explain me step by step how could I
    >> >> re-registering
    >> >> the dll?
    >> >>
    >> >> Regards,
    >> >> --
    >> >> Jimena :)
    >> >>
    >> >>
    >> >>

    >>
    >>
    >>
    >>
     
    Robert Aldwinckle, Jul 1, 2008
    #10
  11. Jimena

    Jimena Guest

    Hi,

    I downloaded the DependencyWalker but I don't know how to use it. Could you
    hel me, please???
    --
    Jimena :)


    "Robert Aldwinckle" wrote:

    > "Jimena" <> wrote in message
    > news:...
    > > Do you have more information about it????

    >
    > DependencyWalker? Try a search?
    >
    > http://www.dependencywalker.com/
    >
    > (Live Search for
    > dependencywalker
    > - first hit
    > )
    >
    >
    > ---
    >
    >
    > > Please help me I can't install updates and software.
    > > --
    > > Jimena :)
    > >
    > >
    > > "Robert Aldwinckle" wrote:
    > >
    > >> "Jimena" <> wrote in message
    > >> news:...
    > >> >I tried to re-registry the DLL, but when I did that the system sent me the
    > >> > next message:
    > >> >
    > >> > The "msi.dll" module was loaded, but it produced an error in the call to
    > >> > DllRegisterServer (code error: 0x80040201)
    > >> >
    > >> > Could you tell me what does it mean?
    > >>
    > >>
    > >> Without its context? Not much:
    > >>
    > >> http://msdn.microsoft.com/en-us/library/cc704587.aspx
    > >>
    > >> (Live Search for
    > >> msi (0x80040201 OR 80040201) site:microsoft.com
    > >> )
    > >>
    > >> <quote>
    > >> 0x80040201 EVENT_E_ALL_SUBSCRIBERS_FAILED
    > >> An event was unable to invoke any of the subscribers.
    > >> </quote>
    > >>
    > >>
    > >> You could try getting more information about a failure in regsvr32.exe
    > >> by using DependencyWalker's Profile command on that module
    > >> and executing the failing regsvr32.exe command through it.
    > >>
    > >>
    > >> Good luck
    > >>
    > >> Robert Aldwinckle
    > >> ---
    > >>
    > >>
    > >> >
    > >> > Regards
    > >> > --
    > >> > Jimena :)
    > >> >
    > >> >
    > >> > "Eddie Bowers [MSFT]" wrote:
    > >> >
    > >> >> To regegistry the DLL, just go to start, then run, and type
    > >> >> regsvr32.exe msi.dll
    > >> >> then hit OK
    > >> >>
    > >> >> Eddie Bowers
    > >> >> Security Support
    > >> >> Microsoft Corporation
    > >> >>
    > >> >> From: =<>
    > >> >>
    > >> >> Is it posible that you can explain me step by step how could I
    > >> >> re-registering
    > >> >> the dll?
    > >> >>
    > >> >> Regards,
    > >> >> --
    > >> >> Jimena :)
    > >> >>
    > >> >>
    > >> >>
    > >>
    > >>
    > >>
    > >>

    >
    >
    >
     
    Jimena, Jul 2, 2008
    #11
  12. "Jimena" <> wrote in message
    news:...
    > Hi,
    >
    > I downloaded the DependencyWalker but I don't know how to use it.
    > Could you hel me, please???



    Open it. (E.g. Run... depends.exe)
    Press Ctrl-o. Navigate to regsvr32.exe. Press F7.
    Enter your program arguments, e.g. msi.dll. Press Enter.

    What happens?

    Either way you will see a trace of the calls to the dependent modules
    in the "Log window". Select the Log window, press Ctrl-a, Ctrl-c,
    and then paste your log into a new Notepad window for analysis.

    BTW it is a good idea to pause a few seconds before responding to a
    prompt for an error message which regsvr32.exe might put up. That way
    you can detect where you paused by seeing a gap in the timestamps.
    Then you can home in on where in the log your problem symptom occurred
    and see what was happening just before that.


    Good luck

    Robert
    ---
     
    Robert Aldwinckle, Jul 2, 2008
    #12
  13. Jimena

    Jimena Guest

    Hi Robert,

    Do you remember the message that it produced last time, well when the
    DependencyWalker finished to do the procedure that you gave me it throw it
    again:

    MSG: The "msi.dll" module was loaded, but it produced an error in the call
    to DllRegisterServer (code error: 0x80040201)

    When it started to check de modules, it show the next message:

    Warning: At least one module has an unresolved import due to a missing
    export function in a delay-load dependent module.

    I have the notepad file where I pasted the logs but I really don't
    understand it.

    What could I do with it? The problem is still in my lap and I can't work
    with it. :(

    Please, please help me!!!

    --
    Jimena :)


    "Robert Aldwinckle" wrote:

    > "Jimena" <> wrote in message
    > news:...
    > > Hi,
    > >
    > > I downloaded the DependencyWalker but I don't know how to use it.
    > > Could you hel me, please???

    >
    >
    > Open it. (E.g. Run... depends.exe)
    > Press Ctrl-o. Navigate to regsvr32.exe. Press F7.
    > Enter your program arguments, e.g. msi.dll. Press Enter.
    >
    > What happens?
    >
    > Either way you will see a trace of the calls to the dependent modules
    > in the "Log window". Select the Log window, press Ctrl-a, Ctrl-c,
    > and then paste your log into a new Notepad window for analysis.
    >
    > BTW it is a good idea to pause a few seconds before responding to a
    > prompt for an error message which regsvr32.exe might put up. That way
    > you can detect where you paused by seeing a gap in the timestamps.
    > Then you can home in on where in the log your problem symptom occurred
    > and see what was happening just before that.
    >
    >
    > Good luck
    >
    > Robert
    > ---
    >
    >
    >
     
    Jimena, Jul 2, 2008
    #13
  14. "Jimena" <> wrote in message
    news:...
    > Hi Robert,
    >
    > Do you remember the message that it produced last time, well when the
    > DependencyWalker finished to do the procedure that you gave me it throw it
    > again:
    >
    > MSG: The "msi.dll" module was loaded, but it produced an error in the call
    > to DllRegisterServer (code error: 0x80040201)



    Good. That's why you are doing this simulation. Did you remember to
    pause a few seconds before replying to that message? Then there would be
    a noticeable gap in the timestamps somewhere in the log. Anything just
    before that would be related to your error symptom.


    >
    > When it started to check de modules, it show the next message:
    >
    > Warning: At least one module has an unresolved import due to a missing
    > export function in a delay-load dependent module.



    That's probably normal. Ignore that for now and focus on getting some
    details about your error code symptom.


    >
    > I have the notepad file where I pasted the logs but I really don't
    > understand it.
    >
    > What could I do with it? The problem is still in my lap and I can't work
    > with it. :(
    >
    > Please, please help me!!!



    See above... ; )


    Good luck

    Robert
    ---
     
    Robert Aldwinckle, Jul 3, 2008
    #14
  15. Jimena

    Jimena Guest

    Hi Robert,

    Do you something about this code error???

    > MSG: The "msi.dll" module was loaded, but it produced an error in the call to DllRegisterServer (code error: 0x80040201)


    Please help me!!!
    --
    Jimena :)


    "Robert Aldwinckle" wrote:

    > "Jimena" <> wrote in message
    > news:...
    > > Hi Robert,
    > >
    > > Do you remember the message that it produced last time, well when the
    > > DependencyWalker finished to do the procedure that you gave me it throw it
    > > again:
    > >
    > > MSG: The "msi.dll" module was loaded, but it produced an error in the call
    > > to DllRegisterServer (code error: 0x80040201)

    >
    >
    > Good. That's why you are doing this simulation. Did you remember to
    > pause a few seconds before replying to that message? Then there would be
    > a noticeable gap in the timestamps somewhere in the log. Anything just
    > before that would be related to your error symptom.
    >
    >
    > >
    > > When it started to check de modules, it show the next message:
    > >
    > > Warning: At least one module has an unresolved import due to a missing
    > > export function in a delay-load dependent module.

    >
    >
    > That's probably normal. Ignore that for now and focus on getting some
    > details about your error code symptom.
    >
    >
    > >
    > > I have the notepad file where I pasted the logs but I really don't
    > > understand it.
    > >
    > > What could I do with it? The problem is still in my lap and I can't work
    > > with it. :(
    > >
    > > Please, please help me!!!

    >
    >
    > See above... ; )
    >
    >
    > Good luck
    >
    > Robert
    > ---
    >
    >
    >
     
    Jimena, Jul 4, 2008
    #15
  16. "Jimena" <> wrote in message
    news:...
    > Hi Robert,
    >
    > Do you something about this code error???
    >
    >> MSG: The "msi.dll" module was loaded, but it produced an error in the call to DllRegisterServer (code error: 0x80040201)

    >
    > Please help me!!!



    I thought you would be returning with an extract from your DependencyWalker Profiler log...

    I already gave you a guess for what that code "means": EVENT_E_ALL_SUBSCRIBERS_FAILED

    That doesn't mean anything specific to me which I why I would be trying to find
    the context in which it was issued. Since there is no "log" produced by regsvr32.exe
    to supplement its error codes, doing things such as using the DependencyWalker
    Profiler command are the only ways I know of to do that. Running ProcMon is another
    but I think that for this case using DependencyWalker will be easier and produce a more
    complete diagnostic.


    HTH

    Robert
    ---
     
    Robert Aldwinckle, Jul 4, 2008
    #16
  17. Jimena

    Guest

    Hi Robert,

    Per this chain, I am using Dependency Walker for the same issue, yet mine freezes when loading urlmon.dll.

    I have attempted three times to perform this profile while unchecking some of the options in the first screen to try and rule out which option is causing the hangup. Is it normal for this to happen for several minutes at thetime, IE: Should I wait longer to "give up" on the process completion?

    Thanks in advance for your very helpful advice,

    Jonathan Arnold
     
    , Mar 26, 2014
    #17
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