programs stop working in Windows Vista

Discussion in 'Windows Vista Performance' started by Ed, Mar 18, 2008.

  1. Ed

    Ed Guest

    Several programs I have stop working after a few minutes I get the following
    message "Program_name has stopped working. Windows can check online for a
    solution to the problem". Two programs I have I get that message as soon as
    I start the program. I found an available update that addresses this problem,
    but when I try to install the update, I get a message that this update does
    not apply to my computer.
    Suggestions? thanks
    Ed
     
    Ed, Mar 18, 2008
    #1
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  2. Ed

    Bob Guest

    Bob, Mar 18, 2008
    #2
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  3. Ed

    tomduo Guest

    Norton Protection Center.

     
    tomduo, Mar 18, 2008
    #3
  4. Ed

    Bob Guest

    Norton is likely causing your problem.

    Replace Norton with the free AVG http://free.grisoft.com/ or Avast
    http://www.avast.com/eng/avast_4_home.html, and Windows Firewall and Windows
    Defender. Disabling Norton is not enough. You need to completely uninstall
    it. If it doesn't solve the problem, get rid of Norton anyway. Norton is
    known to cause many problems in Vista and they don’t always appear
    immediately.
    Download and run the Norton Removal Tool.
    http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

    It's called "360" because Symantec's goal is complete ownership of your
    computer, and with even less communication about what it's trying to do or
    ways to configure it than ever before (which would only interfere with its
    goal.) That, along with Symantec's famous technical support, makes Norton
    360 a disaster that I would only install on Granny's computer if she was
    going to disinherit me.

    -------
    *Report back, please*
    [When responding to posts, please include the post(s) you are replying to so
    that others may learn and benefit from the issue]

     
    Bob, Mar 18, 2008
    #4
  5. Ed

    Ed Guest

    i understand that, but I have had norton for years and all these programs
    have worked. I did not have any problems until I bought a laptop with vista
    on it.

    do you think that norton is the issue? Even if the problems did appear until
    vista? If so I will give it a try and remove Norton/. Just don't want to
    remove something I paid for id I don't have to?

    As I said earlier, I did find an update on Microsoft update windows beta 2.
    but it said that update didn't apply to my system.

    Thanks
    Ed
     
    Ed, Mar 18, 2008
    #5
  6. Ed

    Ed Guest

    Okay, I went ahead and uninstalled norton, and have the same results.
    "program has stopped working and windows is looking for a solution". Any
    other suggestions?

    Thanks
    Ed



     
    Ed, Mar 18, 2008
    #6
  7. Ed

    Bob Guest

    Yes, Norton is likely causing your problem. If uninstalling it does not
    solve your problem you can always reinstall it, however it's just a matter
    of time before Norton causes a problem.
    -------
    *Report back, please*
    [When responding to posts, please include the post(s) you are replying to so
    that others may learn and benefit from the issue]

    [How to ask a question]
    http://support.microsoft.com/kb/555375

     
    Bob, Mar 18, 2008
    #7
  8. Ed

    Bob Guest

    Assuming you restarted your computer after uninstalling Norton.
    Search your registry for "Symantec". If you find anything delete it. Backup
    your registry first.

    What do you learn when viewing "Problem Reports and Solutions"?

    What programs are you having a problem with?
    -------
    *Report back, please*
    [When responding to posts, please include the post(s) you are replying to so
    that others may learn and benefit from the issue]

    [How to ask a question]
    http://support.microsoft.com/kb/555375

     
    Bob, Mar 18, 2008
    #8
  9. Ed

    Ed Guest

    Well, I don't know what to say. My PC and my laptop all have the exact same
    programs running on them. The only variable is the PC has XP Pro and the
    laptop has Vista Ultimate.

    The programs that stop working on my laptop work fine on my pc. but thanks
    for the help

    Thanks
    Ed

     
    Ed, Mar 18, 2008
    #9
  10. Ed

    Bob Guest

    A difference in the OS is a huge variable!

     
    Bob, Mar 18, 2008
    #10
  11. Ed

    Ed Guest

    That is why i specificaly asked about Vista in the original message. I
    figured it had to do more with Vista than anything else. Still haven't found
    a solution, although I have found lots of people posting messages about
    programs not working.


    Ed


     
    Ed, Mar 18, 2008
    #11
  12. Ed

    Bob Guest

    For some unknown reason you refuse to try the suggested solution.

    Neither have you answered these questions:
    What do you learn when viewing "Problem Reports and Solutions"?

    What programs are you having a problem with?

    One begins to wonder if you are actually seeking a solution or merely
    engaging in a bit of mental masturbation.

    -------
    *Report back, please*
    [When responding to posts, please include the post(s) you are replying to so
    that others may learn and benefit from the issue]

    [How to ask a question]
    http://support.microsoft.com/kb/555375

     
    Bob, Mar 18, 2008
    #12
  13. Ed

    Ed Guest

    I tried the suggested solution. Your solution was to uninstall Nortom. As I
    said in a reply to you, I did just that and as I said in my reply to you, it
    did not work.

    As for Problems and solutions, I got zero help. windows reports that there
    are no solutions for the problems

    As for the programs they are

    AOL Software; CLCapSvc; CoPilot Routing Software; Download Accelerator;
    Internet Explorer; Logitec Desktop messenger;microsoft office; microsift
    office outlook; pando; SPCSCM MFC Application; The weather Channel
    Interactive Consumer Application Software; Windows; Windows Defender Command;
    Windows Explorer; Yahoo Messenger. Some have only 1 or 2 occurrances while
    othere will not even load and everything in between. Between all of them
    there were 271 problems reported to microsoft, and including thier own
    software seems to have no solution.

    As for the "mental masturbation", you jumped on the norton bandwagon as the
    root cause of all evil. When I said that it did not appear that norton was
    the problem, your response was to get rid of it any way, because sooner or
    later ir will be a problem. That may or may not be the case, but it is not
    the cause of the problem that I am currently experienceing.

    That comment was also completely unwarranted.

    but thanks anyway
    Ed

     
    Ed, Mar 18, 2008
    #13
  14. Ed

    Bob Guest

    ***Really? Care to post a link to the message where you said you tried the
    suggested solution?
    ***Does it give you specifics of the problems?
    ***Yahoo Messenger is known to cause some problems in Vista. Try
    uninstalling it.

    Download Accelerator is another possible cause. What version?

    P2P software like Pando is always a suspect.

    CLCapSvc is suspect as well.

    Do a thorough check for malware, following all of the steps at one of these
    Web pages.
    Help with malware:
    All MS-MVP Sites.

    Consider this: Whenever a new error condition appears on your computer, it
    is almost certain that there was some change to the computer soon before the
    problem began.
    http://aumha.org/a/parasite.htm
    Unexplained computer behavior may be caused by deceptive software.
    http://support.microsoft.com/kb/827315
    http://aumha.org/a/quickfix.htm
    http://www.elephantboycomputers.com/page2.html#Removing_Malware
    http://mvps.org/winhelp2002/unwanted.htm
    http://inetexplorer.mvps.org/darnit.html
    http://www.mvps.org/sramesh2k/Malware_Defence.htm
    http://aumha.org/a/parasite.php

    Unexplained computer behavior may be caused by deceptive software.
    http://support.microsoft.com/kb/827315

    So How Did I Get Infected Anyway?
    For quite a few people it's by installing programs like Messenger Plus,
    whose ads for malware don't identify the malware as such and try to convince
    you that you owe it to the author. See also:

    http://www.wilderssecurity.com/showthread.php?t=27971

    Don't ever do a "default" install of anything. Always choose Custom and see
    what else is
    being carried along. Don't install any extras you're not sure of.

    ***And it will.


    That may or may not be the case, but it is not
    ***You're welcome...anyway.
     
    Bob, Mar 19, 2008
    #14
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