Public Contacts Folder

Discussion in 'Windows Small Business Server' started by BJ McGowan, Feb 4, 2004.

  1. BJ McGowan

    BJ McGowan Guest

    Hi all,

    We have just installed Win2003 SBS and have implemented Exchange Server as
    part of this. Each of the client machines is running XP Pro and using
    Outlook 2003 as it's mail client.

    Under the "Public Folders / All Public Folders" listing is a folder entitled
    "OurCompanyNameHerePtyLtd Contacts". What i'm wondering is, how can we use
    this public folder so that we can list all our internal contacts (ie staff
    with their personal details etc) as well as our external contacts
    (customers, associates etc)? Presently the folder is empty. It is not even
    pulling info from the Active Directory listing for the configured users.

    What am i doing wrong (if anything) and can someone point me in the right
    direction.

    In addition, we are wanting to have our general company email address (eg
    ) be setup as a public folder so that multiple people
    can access it as once. What is involved in doing this to ensure that all
    people can access it and see new mail etc. at the same time??

    Thanks in advance.

    BJ McGowan
     
    BJ McGowan, Feb 4, 2004
    #1
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  2. AFAIK, PF is not supposed to pull any data from AD.
    You expecting functionality which is not there. Either teach your users to use
    contacts from GAL (which is populated from AD) or manually populate that PF.
    Make sure that it is set for contact type of item.
    Just create PF, assign e-mail address to it and that is it.
     
    Kirill S. Palagin, Feb 4, 2004
    #2
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  3. The default GAL contact list is where local users that are added via active
    directory are automatically added.

    A public folder contact list, on the other hand is maintained separately.
    After creating such a public folder, you can decide how much access
    different people will have. Perhaps only one or two people should be able to
    edit or creating new entries, and everyone else can just read/use the list.

    A common problem after creating such a public folder is that it is not
    accessible to anyone via Outloon when they create a new email. The way you
    fix this is to go into the properties of the Public Folder, click on the
    Outlook Address Book tab, and click to enable the option: show this folder
    as an address book.

    HTH!
     
    Kevin Weilbacher [SBS-MVP], Feb 4, 2004
    #3
  4. BJ McGowan

    BJ McGowan Guest

    Thanks for the advice guys.

    Much appreciated. I'm learning this all as i go. We're only a small outfit
    and the guy who was running the network no longer wants to do it and the
    mantle has been passed on to me.... (we're all programmers not network
    admins!)

    Bj

     
    BJ McGowan, Feb 4, 2004
    #4
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