Discussion in 'Windows Update' started by sandra4453, Jul 22, 2006.

  1. sandra4453

    sandra4453 Guest

    I have a brand new piece of sh*t computer - Hewlett Packard. First day, out
    of the box, nothing worked correctly. After countless hours on the phone
    with HP, I ended up having to do a system recovery. Since yesterday when I
    got the computer back after doing a recovery, everything seemed to be working
    great until I did a system restore and it didn't restore. Prior to that I
    went into Windows Update and installed Microsoft Update and suspect this is
    why my system restore is not working. I am looking to find out how to
    uninstall/remove Microsoft Update installation from the computer. Can anyone
    tell me how to do this? I checked the obvious through add/remove programs -
    not there. I went into windows explorer....not anywhere obvious to me. HP
    won't help me. They say this is an issue with Microsoft and they can't help
    me. HP says without knowing for certain that this must be why I can't do a
    system restore - because of this new software (ms updates) and that I should
    find out "elsewhere" as to how to remove this installation. Anyone out
    there/here that can help me???????
    sandra4453, Jul 22, 2006
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  2. sandra4453

    Sky King Guest


    Adding Microsoft Update most certainly is NOT why your system won't do a
    System Restore.

    If HP says that MU could be the cause for System Restore not working, then
    you spoke with an idiot. Next time ask to speak to an HP idiot higher in
    the HP pay scale (supervisor).

    Since this is a brand new computer, send it back and ask for a replacement.
    If it failed to work out-of-the-box then there is a hardware issue. The
    longer you wait the more difficult it will be to get a replacement.



    Tom "Sky" King
    Sky King, Jul 22, 2006
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  3. After I read your post I tried going to Windows Update, and found that I'd
    been switched to Microsoft Update. What I did about this was to ask WU
    support to email me how to switch back to Windows Update. I'm unhappy with
    Microsoft, so while I'm waiting for their reply I'm running Fedora
    instead of Windows. Susse is also an option - I just select which
    operating system I want at boot up. I think Windows is nicer than the
    Linux alternatives; but Novell and Red Hat may be nicer than Microsoft.

    I suppose I could go Apple - get a Mac. Maybe I'll do that too.

    If no one tells you how to switch back to WU, and you want Microsoft to
    respond to what strikes me as your reasonable request for information,
    click on Help in Internet Explorer, then click OnLine Support. There's a
    bunch of question marks in the upper right hand corner of the web page -
    click on that, then select Microsoft Update in the left hand pane of the
    next page. The next page says Windows Update - request support. Just keep
    going until they tell you that you will get a response, then wait for it.
    Michael Jennings, Jul 22, 2006
  4. You need a Mac, plain and simple.
    MrMcLargeHuge, Jul 22, 2006
  5. sandra4453

    Jerry Guest

    She's asking for help - not an opinion.
    Jerry, Jul 23, 2006
  6. sandra4453

    SSI Guest

    You may have already done this but just an obvious question... In Add/Remove
    programs did you check the box at the top which says "show updates?" If you
    did not, you will not see the installed updates. Hope this might help you
    and I agree with sky king that this is not an MS problem.
    SSI, Jul 24, 2006
  7. That is extremely unlikely.
    Go to the Microsoft Update web site.
    Click "Change settings"
    Check "Disable Microsoft Update software and let me use Windows Update only"
    Click "Apply changes"
    Robin Walker [MVP], Jul 24, 2006
  8. Change settings is on the left. You need to scroll to find Disable.
    is the KB - WU support answered promptly.

    Since I find Linux to be somewhat more exasperating than Windows,
    I'm relieved not to be stuck with using fedora or susse. My concern
    was that Microsoft wouldn't enable switching back from MU to WU.
    Michael Jennings, Jul 24, 2006
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