q823559

Discussion in 'Windows Update' started by Jim, Sep 26, 2008.

  1. Jim

    PCR Guest

    Jim wrote:
    | OK, next I tried the reinstall of ie6setup with [radio button]
    | reinstall all components (which is not a minimal) and went thru the
    | whole approach again. Here I had 3 critical updates to install with a
    | reboot at the end. This is the log of win update on this machine
    | which appears to be successful.
    |
    ....snip...
    | Download destination root folder is: c:\WUTemp 2008-10-03 17:31:18
    | 21:31:18 Success IUENGINE Downloaded file
    |
    http://download.windowsupdate.com/m...9-x86-ENU_416d4903c2a4703fa0510aa71f51bef.exe
    | 2008-10-03 17:31:18 21:31:18 Success IUENGINE Local path
    |
    c:\WUTemp\com_microsoft.Q837009_OE6_SP1_W98WinME_Only\IE6.0sp1-KB837009-
    x86-
    | ENU.exe 2008-10-03 17:31:23 21:31:23 Success IUENGINE
    | Downloaded file

    |
    http://download.windowsupdate.com/m...23559USA8_0e714506b380e4be11ff07b31da9da9.EXE
    | 2008-10-03 17:31:23 21:31:23 Success IUENGINE Local path
    | c:\WUTemp\com_microsoft.Q823559_98\823559USA8.EXE 2008-10-03 17:31:35
    | 21:31:35 Success IUENGINE Downloaded file

    |
    http://download.windowsupdate.com/m..._5EEDD33FA704078BE5873EFA6E8C3D62B82C2EFF.exe
    | 2008-10-03 17:31:35 21:31:35 Success IUENGINE Local path
    | c:\WUTemp\com_microsoft.Q313829_W98_5285\q313829.exe 2008-10-03
    | 17:31:36 21:31:36 Success IUENGINE See iuhist.xml for
    | details: Download finished 2008-10-03 17:31:36 21:31:36 Success
    ....snip...
    | I will check at Windows Update scan to see if this still triggers the
    | update.

    Yep, looks like you got 3 of them that time. I hope that solves it & you
    will not be offered any of them (especially 823559) again. But, if so,
    here are a few things to check...

    (1) Try to uninstall it FIRST, at "Control Panel, Add/Remove Programs,
    Install/Uninstall tab". It looks like this: "Windows 98 Q823559 Update".
    Now, go to Windows Update, and see whether it will come in well-- & just
    once.

    (2) What are your versions of these files...?...
    http://support.microsoft.com/?id=kb;en-us;823559
    ....Quote.. Win98 files...
    Date Time Version Size File name
    ------------------------------------------------------------------------
    27-Jun-2003 02:19 2003.1100.5426 311,864 Html32.cnv
    27-Jun-2003 02:19 2003.1100.5426 116,288 Msconv97.dll
    ....End quote.....

    START button, Find, F/F, "Html32.cnv, Msconv97.dll".
    (No quotes, yes comma). R-Clk, & select Properties.

    I suppose you DID get the update, if your files look like that.

    What about this Registry key...?...

    [HKEY_LOCAL_MACHINE\Software\Microsoft\Active Setup\Installed
    Components\{2806b4d1-cadf-4568-99df-1c8836a6b4bc}]
    @="Windows 98 Q823559 Update"
    "IsInstalled"=dword:00000001
    "Locale"="EN"
    "Version"="4.10.0.2222"

    To see it...
    (a) "START button, Run, Regedit"
    (b) Click plus signs, beginning at "HKEY_LOCAL_MACHINE",
    & ending with....................... "Installed Components".
    (c) Click "{2806b4d1-cadf-4568-99df-1c8836a6b4bc}" in the left pane.
    (d) Look in the right pane. What do you see?

    And this one, which puts it into the left pane at...
    "START button, Run, MSInfo32, Software Environment, Software Updates,
    W98.SE"...?...

    [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup\Upda
    tes\W98.SE\UPDQ823559]
    @="Windows 98 Q823559 Update"
    "C:\\PROGRA~1\\COMMON~1\\Micros~1\\TextConv\\html32.cnv"="2003.1100.5426
    ..0"
    "C:\\PROGRA~1\\COMMON~1\\Micros~1\\TextConv\\msconv97.dll"="2003.1100.54
    26.0"

    Finally, there is this Registry key, which puts it in Add/Remove...

    [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\
    Q823559]
    @=""
    "DisplayName"="Windows 98 Q823559 Update"
    "UninstallString"="RunDll32 advpack.dll,LaunchINFSection
    C:\\WINDOWS\\INF\\QFE\\W98.SE\\823559UN.INF"

    | |> [Begin crosspost to Win98 General newsgroup]
    |>
    |> Thread history:
    |>
    |
    http://groups.google.com/group/micr..._frm/thread/d5c99b0ae721f42f/455c688cdb10b216
    |>
    |> ~~~~~~~~~~~~~~~~~~~~~~~~~
    |>
    |> The 0x801901F4 error(s) means that the update(s) failed to download
    |> AND install.
    |>
    |> IIRC only older versions of Zone Alarm firewall will work properly
    |> in Win98, Jim. If you're NOT running Zone Alarm v6.1.744.1,
    |> uninstall it now. [If you're connecting to the DSL modem via a
    |> router, the router alone should provide adequate protection for the
    |> Win98 box. Others here are sure to disagree with me but so be it.]
    |>
    |> Moving on...
    |>
    |> [You will want to print or copy/paste the following instructions into
    |> Notepad for offline reference.]
    |>
    |> 1. AFAIK, no currently supported version of SpySweeper's supported
    |> in Win98. Assuming you've not purchased SpySweeper (or if you don't
    |> get if "free" from your ISP or MSN), please (a) disable all
    |> SpySweeper Guards (protections) then (b) uninstall it.
    |>
    |> 2. Very briefly & temporarily, disable ZA firewall (if still
    |> installed) *and* all SpySweeper Guards (if still installed) *and*
    |> Avast *and* physically disconnect the machine from the internet.
    |> Don't reconnect until Step #4 below!
    |>
    |> 3a. Now overinstall IE6 SP1 per my previous reply to this thread:
    |>
    |
    http://groups.google.com/group/microsoft.public.win98.internet.windows_update/msg/c2441e1a72a2d39b
    |>
    |> 3b. After rebooting, repeat Step #2 above!!
    |>
    |> 4. Now reconnect to the internet and go to Windows Update and try
    |> again. Follow all prompts.
    |>
    |> NB: Don't do ANYTHING else online until Avast has been re-enabled
    |> and (if you don't connect via a router) until ZA (v6.1.744.1 or
    |> earlier) has been re-enabled!!
    |> --
    |> ~PA Bear

    --
    Thanks or Good Luck,
    There may be humor in this post, and,
    Naturally, you will not sue,
    Should things get worse after this,
    PCR
     
    PCR, Oct 3, 2008
    #21
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  2. Please do NOT uninstall Q823559, Jim!

    PCR, please let's get Jim settled before asking him to do anything else.
    Once I'm convinced that everything's OK, feel free to jump in. Thanks,
    buddy.

    PS: Please don't post inline replies: Poor Jim's confused enough and his
    replies to your inline posts will make it worse for him.
    --
    ~Robear

    PCR wrote:
    <snip>
     
    PA Bear [MS MVP], Oct 4, 2008
    #22
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  3. I'll assume that's it for now, Jim.

    Everything looks just fine now but I have a few question & comments.

    ============================

    PLEASE CONFIRM that you completed Step #1, #2, #3a and #3b in my previous
    reply (02 October) before you did Step #4.
    What version of ZoneAlarm is installed? Does the Win98 machine connect via
    a router or directly to the DSL modem?

    Yesterday you'd told us that you were running Avast Anti-Virus, now you cite
    McAfee VirusScan. What's up with that? Do you have both Avast and
    VirusScan installed?

    VirusScan 9 is a few years old (e.g., 3 or 4, I believe): Are you sure it's
    VirusScan 9? If so, is your subscription current?
     
    PA Bear [MS MVP], Oct 4, 2008
    #23
  4. Jim

    PCR Guest

    PA Bear [MS MVP] wrote:
    | Please do NOT uninstall Q823559, Jim!
    |
    | PCR, please let's get Jim settled before asking him to do anything
    | else. Once I'm convinced that everything's OK, feel free to jump in.
    | Thanks, buddy.
    |
    | PS: Please don't post inline replies: Poor Jim's confused enough and
    | his replies to your inline posts will make it worse for him.

    Well, I kind of recall it worked for someone to uninstall it first.
    Those registry keys I mentioned could be useful too. But, fine-- you go
    first!

    | --
    | ~Robear
    |
    | PCR wrote:
    | <snip>
    |> Yep, looks like you got 3 of them that time. I hope that solves it &
    |> you will not be offered any of them (especially 823559) again. But,
    |> if so, here are a few things to check...
    |>
    |> (1) Try to uninstall it FIRST, at "Control Panel, Add/Remove
    |> Programs, Install/Uninstall tab". It looks like this: "Windows 98
    |> Q823559 Update". Now, go to Windows Update, and see whether it will
    |> come in well-- & just once.
    | <snip>

    --
    Thanks or Good Luck,
    There may be humor in this post, and,
    Naturally, you will not sue,
    Should things get worse after this,
    PCR
     
    PCR, Oct 4, 2008
    #24
  5. Jim

    Jim Guest

    Yes, I did that exact sequence 1,2,3a,3b,4

    ZA-6.0.667.000 version; connects via a single device router [NAPT] and
    modem.

    I just have McAfee shield on because it will come up quickly, whereas Avast
    required another reboot.
     
    Jim, Oct 4, 2008
    #25
  6. Jim

    Jim Guest

    Yes, I found all these regedit values as you stated in the post. They are
    all in there. I think it is solved...hopefully.
     
    Jim, Oct 4, 2008
    #26
  7. Jim

    Jim Guest

    I did not uninstall q823559.

     
    Jim, Oct 4, 2008
    #27
  8. Your replies are worthless to most of us if you don't quote the entire post
    to which you're replying, Jim.

    You cannot and should not have two (2) anti-virus installed and loading at
    boot.

    => If your VirusScan subscription is not current:

    1. Uninstall McAfee VirusScan (or whatever the McAfee application is) via
    Add/Remove Programs;

    2. Download & run this removal tool:
    http://service.mcafee.com/FAQDocument.aspx?id=107083&lc=1033; and...

    3. Reboot.

    => If your VirusScan subscription is current:

    1. Uninstall Avast; and...

    2. Reboot.

    With only one (1) anti-virus application installed now, if you encounter ANY
    further Windows Update problems whatsoever, disable ZoneAlarm.

    However, since (1) your Win98 machine is now fully patched and since (2) no
    updates have been released for Win98 since June 2006 and since (3) no more
    Win98 updates will ever be released as support for Win98 ended on 10 July
    2006, you really don't have to worry about it anymore.

    I now consider this case closed. If PCR or anyone else wants to "play" now,
    be my guest...

    => But please do NOT crosspost any further replies to Windows Update
    newsgroup. Thanks.
    --
    ~PA Bear
     
    PA Bear [MS MVP], Oct 4, 2008
    #28
  9. Jim

    Jim Guest

    That program, critical update, is still stating that the update is not
    installed. I think you [PCR] may have exposed why this is happening. The
    regedit key:

    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup\Updates\W
    98.SE\UPDQ823559

    This should be in Win98 updates not Win98 SE updates. The Citical Update
    program most likely reads the msinfo32 log first. It does not see this in
    Win98 updates and ignores it in Win98 SE updates. Understand?

     
    Jim, Oct 4, 2008
    #29
  10. Jim

    PCR Guest

    Jim wrote:
    | That program, critical update, is still stating that the update is not
    | installed.

    I see elsewhere you said you have all the registry keys I posted, which
    must include the one that displays the file versions. What about those
    file versions as they appear in the files themselves in Explorer
    properties...?...

    27-Jun-2003 02:19 2003.1100.5426 311,864 Html32.cnv
    27-Jun-2003 02:19 2003.1100.5426 116,288 Msconv97.dll

    If those match in the files themselves, for sure you got the update, &
    all we really want is for Windows Update to stop offering it. And are
    the files both located in...?...

    C:\Program Files\Common Files\Microsoft Shared\TEXTCONV

    You may also have a copy of each in C:\Windows\Options\Cabs (or
    equivalent) as I do. But they should be nowhere else-- are they? If so,
    what versions?

    | I think you [PCR] may have exposed why this is happening.
    | The regedit key:
    |
    |
    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup\Updat
    es\W
    | 98.SE\UPDQ823559
    |
    | This should be in Win98 updates not Win98 SE updates. The Citical
    | Update program most likely reads the msinfo32 log first. It does not
    | see this in Win98 updates and ignores it in Win98 SE updates.
    | Understand?

    That can't be the problem because Q823559 isn't constantly offered to
    me. They've never been offered more than once to me. What do you see for
    those files in...?...

    "START button, Run, QFECheck, W98.SE, UPDQ823559"

    Is it showing the correct versions? Too bad the fact you have that
    "IsInstalled" key set right isn't the end of this! But Terhune once said
    there's no telling what Windows Update is looking for in these matters!

    | |> Jim wrote:
    |> | OK, next I tried the reinstall of ie6setup with [radio button]
    |> | reinstall all components (which is not a minimal) and went thru the
    |> | whole approach again. Here I had 3 critical updates to install
    |> | with a reboot at the end. This is the log of win update on this
    |> | machine which appears to be successful.
    |> |
    |> ...snip...
    |> | Download destination root folder is: c:\WUTemp 2008-10-03 17:31:18
    |> | 21:31:18 Success IUENGINE Downloaded file
    |> |
    |>
    |
    http://download.windowsupdate.com/m...9-x86-ENU_416d4903c2a4703fa0510aa71f51bef.exe
    |> | 2008-10-03 17:31:18 21:31:18 Success IUENGINE Local path
    |> |
    |>
    c:\WUTemp\com_microsoft.Q837009_OE6_SP1_W98WinME_Only\IE6.0sp1-KB837009-
    |> x86-
    |> | ENU.exe 2008-10-03 17:31:23 21:31:23 Success IUENGINE
    |> | Downloaded file
    |>
    |> |
    |>
    |
    http://download.windowsupdate.com/m...23559USA8_0e714506b380e4be11ff07b31da9da9.EXE
    |> | 2008-10-03 17:31:23 21:31:23 Success IUENGINE Local path
    |> | c:\WUTemp\com_microsoft.Q823559_98\823559USA8.EXE 2008-10-03
    |> | 17:31:35 21:31:35 Success IUENGINE Downloaded file
    |>
    |> |
    |>
    |
    http://download.windowsupdate.com/m..._5EEDD33FA704078BE5873EFA6E8C3D62B82C2EFF.exe
    |> | 2008-10-03 17:31:35 21:31:35 Success IUENGINE Local path
    |> | c:\WUTemp\com_microsoft.Q313829_W98_5285\q313829.exe 2008-10-03
    |> | 17:31:36 21:31:36 Success IUENGINE See iuhist.xml for
    |> | details: Download finished 2008-10-03 17:31:36 21:31:36 Success
    |> | ...snip... I will check at Windows Update scan to see if this
    |> | still triggers the update.
    |>
    |> Yep, looks like you got 3 of them that time. I hope that solves it &
    |> you will not be offered any of them (especially 823559) again. But,
    |> if so, here are a few things to check...
    |>
    |> (1) Try to uninstall it FIRST, at "Control Panel, Add/Remove
    |> Programs, Install/Uninstall tab". It looks like this: "Windows 98
    |> Q823559 Update". Now, go to Windows Update, and see whether it will
    |> come in well-- & just once.
    |>
    |> (2) What are your versions of these files...?...
    |> http://support.microsoft.com/?id=kb;en-us;823559
    |> ...Quote.. Win98 files...
    |> Date Time Version Size File name
    |> ---------------------------------------------------------------------
    ---
    |> 27-Jun-2003 02:19 2003.1100.5426 311,864 Html32.cnv
    |> 27-Jun-2003 02:19 2003.1100.5426 116,288 Msconv97.dll
    |> ...End quote.....
    |>
    |> START button, Find, F/F, "Html32.cnv, Msconv97.dll".
    |> (No quotes, yes comma). R-Clk, & select Properties.
    |>
    |> I suppose you DID get the update, if your files look like that.
    |>
    |> What about this Registry key...?...
    |>
    |> [HKEY_LOCAL_MACHINE\Software\Microsoft\Active Setup\Installed
    |> Components\{2806b4d1-cadf-4568-99df-1c8836a6b4bc}]
    |> @="Windows 98 Q823559 Update"
    |> "IsInstalled"=dword:00000001
    |> "Locale"="EN"
    |> "Version"="4.10.0.2222"
    |>
    |> To see it...
    |> (a) "START button, Run, Regedit"
    |> (b) Click plus signs, beginning at "HKEY_LOCAL_MACHINE",
    |> & ending with....................... "Installed Components".
    |> (c) Click "{2806b4d1-cadf-4568-99df-1c8836a6b4bc}" in the left pane.
    |> (d) Look in the right pane. What do you see?
    |>
    |> And this one, which puts it into the left pane at...
    |> "START button, Run, MSInfo32, Software Environment, Software Updates,
    |> W98.SE"...?...
    |>
    |>
    [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup\Upda
    |> tes\W98.SE\UPDQ823559]
    |> @="Windows 98 Q823559 Update"
    |>
    "C:\\PROGRA~1\\COMMON~1\\Micros~1\\TextConv\\html32.cnv"="2003.1100.5426
    |> .0"
    |>
    "C:\\PROGRA~1\\COMMON~1\\Micros~1\\TextConv\\msconv97.dll"="2003.1100.54
    |> 26.0"
    |>
    |> Finally, there is this Registry key, which puts it in Add/Remove...
    |>
    |>
    [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\
    |> Q823559]
    |> @=""
    |> "DisplayName"="Windows 98 Q823559 Update"
    |> "UninstallString"="RunDll32 advpack.dll,LaunchINFSection
    |> C:\\WINDOWS\\INF\\QFE\\W98.SE\\823559UN.INF"
    |>
    |> | |> |> [Begin crosspost to Win98 General newsgroup]
    |> |>
    |> |> Thread history:
    |> |>
    |> |
    |>
    |
    http://groups.google.com/group/micr..._frm/thread/d5c99b0ae721f42f/455c688cdb10b216
    |> |>
    |> |> ~~~~~~~~~~~~~~~~~~~~~~~~~
    |> |>
    |> |> The 0x801901F4 error(s) means that the update(s) failed to
    |> |> download AND install.
    |> |>
    |> |> IIRC only older versions of Zone Alarm firewall will work properly
    |> |> in Win98, Jim. If you're NOT running Zone Alarm v6.1.744.1,
    |> |> uninstall it now. [If you're connecting to the DSL modem via a
    |> |> router, the router alone should provide adequate protection for
    |> |> the Win98 box. Others here are sure to disagree with me but so
    |> |> be it.]
    |> |>
    |> |> Moving on...
    |> |>
    |> |> [You will want to print or copy/paste the following instructions
    |> |> into Notepad for offline reference.]
    |> |>
    |> |> 1. AFAIK, no currently supported version of SpySweeper's supported
    |> |> in Win98. Assuming you've not purchased SpySweeper (or if you
    |> |> don't get if "free" from your ISP or MSN), please (a) disable all
    |> |> SpySweeper Guards (protections) then (b) uninstall it.
    |> |>
    |> |> 2. Very briefly & temporarily, disable ZA firewall (if still
    |> |> installed) *and* all SpySweeper Guards (if still installed) *and*
    |> |> Avast *and* physically disconnect the machine from the internet.
    |> |> Don't reconnect until Step #4 below!
    |> |>
    |> |> 3a. Now overinstall IE6 SP1 per my previous reply to this thread:
    |> |>
    |> |
    |>
    |
    http://groups.google.com/group/microsoft.public.win98.internet.windows_update/msg/c2441e1a72a2d39b
    |> |>
    |> |> 3b. After rebooting, repeat Step #2 above!!
    |> |>
    |> |> 4. Now reconnect to the internet and go to Windows Update and try
    |> |> again. Follow all prompts.
    |> |>
    |> |> NB: Don't do ANYTHING else online until Avast has been re-enabled
    |> |> and (if you don't connect via a router) until ZA (v6.1.744.1 or
    |> |> earlier) has been re-enabled!!
    |> |> --
    |> |> ~PA Bear
    |>
    |> --
    |> Thanks or Good Luck,
    |> There may be humor in this post, and,
    |> Naturally, you will not sue,
    |> Should things get worse after this,
    |> PCR
    |>

    --
    Thanks or Good Luck,
    There may be humor in this post, and,
    Naturally, you will not sue,
    Should things get worse after this,
    PCR
     
    PCR, Oct 5, 2008
    #30
  11. Jim

    hugoteam Guest

    Install it if you want your computer to nag you to death. I installed
    that miserable piece of shit Zone Alarm some years ago. If I had to
    live with that shitware for any length of time, I would give up
    computers and take up cleaning hog manure (and enjoy it more).

    Worse yet, getting rid of Zone Alarm is a nightmare. Fortunately I
    had a recent backup and I just restored the backup of Win98.

    You have been warned !
    Proceed as you wish.
     
    hugoteam, Oct 10, 2008
    #31
  12. Jim

    Jim Guest

    Are you suggesting another type of FW, or no FW at all?

     
    Jim, Oct 10, 2008
    #32
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