[random filename].exe not responding at start up

Discussion in 'Windows Vista Security' started by Alex, Mar 5, 2008.

  1. Alex

    Alex Guest

    i keep on getting [random filename].exe not responding every time i start up
    i am scared that it may be some virus or something
    i have scanned using
    avast anti virus
    windows defender

    i have run registry cleaners
    cleaned out my system

    and the problem is still here
     
    Alex, Mar 5, 2008
    #1
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  2. Alex

    Alex Guest

    its is now saying
    antiviirus.exe is not responding
     
    Alex, Mar 5, 2008
    #2
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  3. Alex

    Malke Guest

    Your computer is still infected and you need to clean it up a lot more
    thoroughly. Do *not* use registry cleaners. They are at best snake oil and
    at worst will damage your system. See this thread for why:

    http://aumha.net/viewtopic.php?t=28099

    Go through these general malware removal steps systematically -
    http://www.elephantboycomputers.com/page2.html#Removing_Malware

    Include scanning with David Lipman's Multi_AV and follow instructions to do
    all scans in Safe Mode. Please see the special Notes regarding using
    Multi_AV in Vista.

    http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions
    http://tinyurl.com/yoeru3 - download link and more instructions

    When all else fails, run HijackThis and post your log in one of the
    specialty forums listed at the first link above (not here, please).

    Not all tools used will work in Vista and you will need to run them
    elevated. If you are unable to remove the infection by following the
    general steps, register at one of the HijackThis forums as suggested.

    Standard disclaimer: I can't see and test your computer myself, so these are
    just suggestions based on many years of being a professional computer tech;
    suggestions based on what you've written. You should not take my
    suggestions as a definitive diagnosis. If you can't do the work yourself
    (and there is no shame in admitting this isn't your cup of tea), take the
    machine to a professional computer repair shop (not your local equivalent
    of BigComputerStore/GeekSquad). Please be aware that not all local shops
    are skilled at removing malware and even if they are, your computer may be
    so infested that Windows will need to be clean-installed. If possible, have
    all your data backed up before you take the machine into a shop.

    Malke
     
    Malke, Mar 5, 2008
    #3
  4. Alex

    Dwarf Guest

    Hi Alex,

    It sounds as though you have got some form of malware on your system. Using
    a registry cleaner is not a good idea and can certainly make your problem far
    worse than it actually is. When you say in your second post "antiviirus.exe
    is not responding", is that the actual spelling that comes up or is it a typo
    on your part? Some malware writers use slightly altered filenames like this
    to make it appear that certain programs are not working as in most cases
    people will see the name but not necessarily notice the exact spelling.
    Disconnect from the Internet for the rest of this procedure. Can you use
    'System Restore' to restore to a time before you started having problems? If
    so, then do so. Either way, the next thing to do is to purge all restore
    points from your system, some of which might reinfect your machine if you
    restored to that point in time. Restart your machine and enter 'Safe Mode'.
    Now perform a full scan with your anti-malware programs. Allow them to fix
    any errors that they find. If you need to restart your machine at any point,
    continue the procedure in 'Safe Mode'. Once you have completed this, start up
    your machine normally. Is the error message still there? If not, then you can
    reconnect to the Internet. Please note that in some cases malware removal can
    be extremely difficult, and it may be easier to reinstall Vista, particularly
    if you don't have any important documents to lose. This is why it is always a
    good idea to make and keep regular up to date backups of important data.
    Dwarf
     
    Dwarf, Mar 5, 2008
    #4
  5. Alex

    Alex Guest

    thank you for the great responses
    to malke
    i have read on that program you showed me and alot of comments are saying
    that it deletes files
    i am not willing to take that risk
    i really didn't know registry cleaners did harm and have removed mine

    to dwarf
    it is not a typo and i have too many important files to do a clean install

    could anyone please tell me the best FREE anti-virus, anti-spyware,
    anti-malware ect. programs for vista

    i am an armature at this kind of thing
     
    Alex, Mar 6, 2008
    #5
  6. Alex

    Alex Guest

    i fixed it!
    spybot search and destroy
    advanced user mode
    manage startup
    stop process ''antiviirus.exe''
     
    Alex, Mar 6, 2008
    #6
  7. Alex

    arsmith Guest

    This is a virus it can and will add other malware to your machine. Best I can
    find this is a trojan and fairly new. It means you hit a website somewhere
    that asked you to install something probably told you that you had a virus
    click here to fix and bam you are got. The error you got came from something
    removing the program but not the reg key that starts it. You do need to do
    more cleaning and make sure nothing else got loaded. It can load other
    programs delete and add keys to the reg. It can also send information to
    other people via the net ussing http protocols.
     
    arsmith, Mar 24, 2008
    #7
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