Random freeze after updates

Discussion in 'Windows Update' started by Haydn, Jul 17, 2004.

  1. Haydn

    Haydn Guest

    I just got a new hard drive and installed XP home. I have added software and no problems left running for 24 hours and used no problems.
    I downloaded all the 18 critical updates automaticaly via XP home and then computer freezes, no error message, Not at boot up but now and then when using different programs, different time spans. I try to use system restore and it freezes in the middle and at reboot says cant restore.

    Any ideas? I have done a repair and will try to do one at a time (will take hours) and do a manual system restore after each one.

    Any advice or clues would be great.

    Many thanks

    Haydn, Jul 17, 2004
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  2. 1. Boot into safe mode and then uninstall the updates. Make a note of their
    "Q" numbers.

    2. On a machine that /is/ updated, download the updates via the Windows
    Update Catalog and burn them to a CD. Do not connect your machine to the
    internet until you've got it fixed, updated, and firewalled.

    3. Take the CD home. Install the updates one at a time until you find out
    which one crashes the machine. Then install all of the others.

    4. Contact the machine's manufacturer and see what they say. If it's a
    Dell, then they'll tell you that they've had problems with one (or more) of
    the updates and they'll have a fix. If not, go to


    and look up that article ID and the security bulletin associated with it at

    David Dickinson, Jul 18, 2004
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  3. Haydn

    Haydn Guest

    Lucky i have 2 computers at home, the other one has been updated, so will do as sugested and download and burn to CD. Thanks.
    The Machine that has the troubles is a self build, it has been fine for a year running 2 drives one 98 and one XP home. The XP home drive Died so all i have done is buy a new drive and install XP.

    I will keep you informed about what Q update causes the problems incase it helps others.

    Once again thanks for help.
    Haydn, Jul 18, 2004
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