Random System Freezes-Vista

Discussion in 'Windows Vista Performance' started by jdavidm, Mar 13, 2007.

  1. jdavidm

    jdavidm Guest

    I performed a clean install of Vista from XP on a new Dell Dimension E250.
    The only problem I noticed thus far is a random system freeze lasting 30-60
    seconds and then the system resumes normal operation like nothing happened.

    Does anyone have a solution?
    jdavidm, Mar 13, 2007
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  2. jdavidm

    Cory K Guest

    I have the exact same problem it will just become non responsive for a couple
    mins and then start to act normal again. It drives me up the wall. I have a
    dell dimension 9150. With Pentium d Processor and 2 gigs of ram. If anyone
    has a suggestion it would be greatly apprciated
    Cory K, Mar 29, 2007
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  3. Same thing. It's been happening since I installed Vista, and I can't find any
    reason for it doing this. All my drivers are up to date and everything.

    I have a Dell XPS Pentium D, with 2 gigs as well.

    I wish someone would recognize this as an actual problem. It never used to
    do this under XP, so I can only assume it's a Vista related issue.
    crazylegsmurphy, Apr 3, 2007
  4. jdavidm

    Ron Miller Guest

    I agree with you. I have a AMD Athlon 64 x 2 dual-core system with 2 GB of
    RAM and despite a clean install and the latest drivers, I get these random
    freezes that last anywhere from a few seconds to a minute, after which the
    system continues to function - most of the time. There have been times where
    it froze so long that I simply did a hard reset. I look forward to hearing
    what the solution is to this one.


    Ron Miller, Apr 27, 2007
  5. jdavidm

    Dooozle Guest

    Ditto on a brand new HP system ... very frustrating. I'm using a switch and
    occasionally toggle between the HP and a laptop, but there doesn't seem to be
    any connection. It happened again last night when the laptop wasn't even
    turned on.
    Dooozle, May 8, 2007
  6. jdavidm

    bodytech Guest

    Myself and a co-worker are having this same issue as well. We both are
    running 64-bit. My system is listed below, It was well endowed. Anyways,
    mine has frozen several times in the past 2 weeks. Sometimes, a
    CTRL-ALT-DEL, would wake it up, and I would open task manager, but about 20
    sec.s later, it would freeze again. A few times it froze and I had to hard
    reset. Another time it froze I was just printing pictures and halfway
    through it froze and stopped printing. Another time I was downloading a big
    file and it froze. It's all random when it freezes. Don't see anything in
    task manager hogging CPU, other than idle process. I think it's gotta be
    linked to a security update. I did the system restore as well before all
    this and still no good. Really no sure how to trouble-shoot this issue.

    AMD X2 5000+
    4GB PC8500 RAM
    Gigabyte motherboard
    dual Nvidia 7600 GS video cards; PCI-E 16
    Seagate SATA 300GB Raid (Mirror)
    bodytech, May 10, 2007
  7. jdavidm

    Longerlife Guest

    I have just built a new PC based on Vista Home premium and it too randomly
    freezes for a while then wakes up... often some processes continue to run
    during this frozen state while others refuse to function at all, I have
    noticed that all hard drive activity is suspended during these times...
    sometimes the mouse pointer becomes frozen too... and occasionally it
    requires a hard re-boot

    I have run diagnostics on everything, updated drivers, flashed bios's etc.
    to no avail.

    If anyone can help I would really appreciate it, it is spoiling what would
    otherwise be a pleasurable computing experience!!

    Vista Home Premium
    Core 2 Duo E6700
    Nvidia GTS 8800 320mb
    Asus P5N-E SLI motherboard w/RealTek onboard sound
    SATA 500GB hard drive
    Wireless internet card...

    Anyone have any suggestions??
    Longerlife, Jun 3, 2007
    GrinninLikeCrazy, Jun 4, 2007
  9. I too have the same problem on a new system, Quad Processor, Nvidia8800
    video, 4 gigs ram.. nice paperweight... Vista freezes so often and so
    randomly I have resorted to using my old system and have VERY seriously
    considered loading XP on my new one... I really hope mickysoft gets off
    their heiny and finds out what the problem is... I know that it is not
    something related to peripherals... too many people with the same evil
    experiences... and by the way i tend to LOVE microsoft products... this has
    just driven me batty.
    GrinninLikeCrazy, Jun 4, 2007
  10. The same as each person posted here, I get random freeze-up for approximately
    30secs then resumes as normal. For me it is approximately once every 24hrs.
    One time this has occured is during boot up, the green progress bar pause for
    about 30secs before continuing, maybe this is a clue to help find out what
    causes this. This can occur at any time, regardless of what programs are
    running. Here is some common symptoms.
    * Disk activity stops.
    * Media Center stops (shows no-signal).
    * Clock in sidebar stops ticking.
    * Internet Explorer shows "not responding". Can click tabs with delayed
    effect, once the system resumes IE cycles through each tab which was clicked.
    * click 'X' to close program but delayed effect until after the system
    resumes again.
    * Can click on shortcuts to start a new program but delayed effect until
    system resumes again. After resuming, each program which was clicked will
    * Everything resumes as normal after about 30secs.

    I believe this is a fairly new occurence for me, I don't remember this
    happening more than two months ago. Since the system resumes as normal,
    there is no bug reports sent to Microsoft and so I don't believe anybody will
    be working to fix this problem. Did anyone find a cause for this yet?
    MrSlartybartfast, Jul 9, 2007
  11. jdavidm

    Spirit Guest

    Think Video Drivers - have you updated any recently?

    Any new software added? Especially anything that autostarts. Any new virus
    Spirit, Jul 10, 2007
  12. Thanx for the reply. I never considered the graphic driver as a possible
    cause. Currently I have the latest nvidia forceware beta driver (v158.45)
    installed. I will try some different graphic driver to see if there is any

    Some other interesting thing I notice. For example: if Windows Explorer
    (not IE) will show "stopped responding" the harddrive activity stops, but the
    graphic continues working ie (clock in sidebar keeps ticking). This is
    different symptom to some of the other occasions of this system freeze (clock
    stops ticking). Either way, after about 30secs, Windows Explorer will start
    responding and the system continues as if nothing happened.

    I am confused about this, I was kinda hoping it would be a fault with
    Windows and I might expect a fix. I will continue trying different device
    drivers to see if anything changes. For the benefit of anyone else who might
    stumble on this thread, I will post my system specs and HijackThis log.

    System Specs:
    CPU: Intel Core 2 Duo E6600 @2.4GHz
    GPU: NVidia 8800GTX, Driver 158.45
    Motherboard: ASUS P5B Deluxe/WiFi-AP, BIOS 0910
    RAM: 4GB Corsair 4-4-4-12 2T DDR667
    Hard Drive: Western Digital 150GB Raptor
    CD-ROM: Lite-on LH-20A1S
    Sound Card: Creative X-Fi Xtreme Music, Driver 2.15.0002
    Power Supply: Thermaltake WO116 750W
    TV Tuner: DVico Fusion HDTV DVB-t Plus, driver
    Case: Thermaltake Kandalf VA9000SWA
    Speakers: Logitech z5500
    Operating System: Vista x64 Ultimate

    HijackThis Log:

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 4:06:55 PM, on 10/07/2007
    Platform: Windows Vista (WinNT 6.00.1904)
    MSIE: Internet Explorer v7.00 (7.00.6000.16473)
    Boot mode: Normal

    Running processes:
    C:\Program Files (x86)\Common Files\Ahead\Lib\NMBgMonitor.exe
    C:\Program Files (x86)\CyberLink\PowerDVD\PDVDServ.exe
    C:\Program Files (x86)\Adobe\Reader 8.0\Reader\reader_sl.exe
    C:\Program Files (x86)\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
    C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    F2 - REG:system.ini: UserInit=userinit.exe
    O1 - Hosts: ::1 localhost
    O2 - BHO: Adobe PDF Reader Link Helper -
    {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files (x86)\Common
    O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files
    O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files
    (x86)\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [AsioThk32Reg] REGSVR32.EXE /S CTASIO.DLL
    O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
    O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - HKCU\..\Run: [FusionRemote] C:\Program Files
    O4 - HKCU\..\Run: [DAEMON Tools] "C:\Program Files (x86)\DAEMON
    Tools\daemon.exe" -lang 1033
    O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}]
    "C:\Program Files (x86)\Common Files\Ahead\Lib\NMBgMonitor.exe"
    O4 - HKCU\..\Run: [FusionTrayAgent] C:\Program Files
    O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files (x86)\Windows Media
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows
    Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe
    oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows
    Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
    O13 - Gopher Prefix:
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -
    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner -
    C:\Windows\System32\alg.exe (file missing)
    O23 - Service: Creative ALchemy AL1 Licensing Service - Creative Labs -
    C:\Program Files (x86)\Common Files\Creative Labs
    O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner -
    C:\Windows\system32\DFSR.exe (file missing)
    O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner
    - C:\Windows\system32\fxssvc.exe (file missing)
    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner -
    C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner -
    C:\Windows\System32\msdtc.exe (file missing)
    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown
    owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: NMIndexingService - Nero AG - C:\Program Files (x86)\Common
    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) -
    Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner
    - C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown
    owner - C:\Windows\system32\locator.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner
    - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner
    - C:\Windows\system32\SLsvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown
    owner - C:\Windows\System32\snmptrap.exe (file missing)
    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown
    owner - C:\Windows\System32\spoolsv.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) -
    Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner -
    C:\Windows\System32\vds.exe (file missing)
    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner -
    C:\Windows\system32\vssvc.exe (file missing)
    O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown
    owner - C:\Windows\system32\wbengine.exe (file missing)
    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) -
    Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
    O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101
    (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media
    Player\wmpnetwk.exe (file missing)
    MrSlartybartfast, Jul 10, 2007
  13. Just following up, I found an answer on a different forum. Few weeks ago I
    change the disk drives from IDE to AHCI in the BIOS. Windows automatically
    installed some drivers but seems these weren't the best available. After
    installing the "Intel Matrix Storage Manager" (SATA drivers) the hard disks
    were re-detected and I've been running great for the past couple of days.
    MrSlartybartfast, Jul 13, 2007
  14. jdavidm

    Spirit Guest

    Why on earth would you have done that? and such was what I meant
    by any recent changes. Before doing similar again PLEASE come in
    here and ASK.
    Spirit, Jul 13, 2007
  15. I changed to AHCI to take advantage of NCQ. Vista is absolutely thrashing my
    hard drives. Supposedly NCQ can reduce hard drive movement.

    I cannot turn off the recording in Media Center so I have constant hard disk
    activity whenever the computer is on. Automatic defragging seems to never
    finish. Plus the burst of activity whenever I turn on the computer. Vista
    even regularly accesses my empty drive, fresh formatted with no information
    on it. I am plagued by the constant noise of the hard drives clicking away
    and it drives me nuts.

    The problem is not from changing to AHCI in the BIOS. The problem is that
    Vista has installed the wrong drivers for the hard disks. If someone set the
    drives to AHCI before installing Vista, they could be relying on Windows
    Update installing the correct driver - this isn't happening. So I wonder if
    some of the people complaining of random freeze-ups in Vista simply haven't
    thought to install a separate sata driver from their motherboard

    I don't want to sound too much like a whingy whiner, but who would suspect
    that Windows Update is installing the wrong driver?
    MrSlartybartfast, Jul 13, 2007
  16. jdavidm

    Spirit Guest

    Absolutely would suspect wrong drivers though I would check with
    your HD maker to ensure which one you should have.
    Spirit, Jul 16, 2007
  17. :
    I checked and double checked all of the drivers on my system... ALL of them
    ar up to date.. and the correct drivers for the installed items... The
    system still has occasional freezes... It DID slow down when I stopped it
    from going into hibernation or sleep mode..
    GrinninLikeCrazy, Jul 16, 2007
  18. jdavidm

    Spirit Guest

    Think Memory -reduce and swap out to see if problem lessens. Also
    think Drivers for Hard Disk and BIOS so check with System Manufacturer
    or MotherBoard Maker, and even HD maker.
    Spirit, Jul 17, 2007
  19. jdavidm

    helen108 Guest

    OK. I'm totally lost. I have a Dell Inspiron 1720. Intel(R) Core(TM)2 Duo
    CPU T7700 @ 2.40GHz 2.40GHz Ram 2045 MB 32-bit operating system. I am
    running Windows Vista Home Premium. I am computer illiterate. My system has
    been freezing, just like every body elses, randomly. I used Vista Home
    Premium on another computer with ALL of the same software programs and NEVER
    had a problem. I used a Belkin Easy Transfer Cable to move everything over
    to my new computer. I am running advast antivirus, windows firewall, windows
    defender and registry fix. All of my software is compatible with Vista. I
    have spoken to Dell technicians a gazillion times. We have run the hardware
    checks many times and everything checks out. I am totally lost when it comes
    to drivers, etc. I don't even know what questions to ask. All I know is
    that this is driving me crazy.

    In an earlier post, someone said that these freezes were not being reported
    to Microsoft and that means they would probably not come up with a fix. HOW
    DO YOU REPORT IT? I'll do it. Just tell me how. This is ridiculous. And,
    now, I'm reading that Windows Update runs the wrong DRIVERS???? What the
    heck? That's just insane.
    helen108, Sep 27, 2007
  20. jdavidm

    SC Tom Guest

    Sounds more like a video hardware problem than the HDD or BIOS. Is it
    on-board video, or an add-in card? Try updating the video drivers- from HP's
    site if it's on-board, card manufacturer if it's an add-in.

    Try setting your quality/performance settings in the video control panel
    more to performance than quality and see what happens. Download and run
    something like HWMonitor ( http://www.cpuid.com/hwmonitor.php ) and track
    the GPU temps for a while. They can be quite high under load. Once you find
    out the type and model of video, you can Google what the temperature range
    should be. Might as well clean out the inside of the PC case while you're at
    it, making sure the heatsinks and fans are clean of dust, hair, etc.

    SC Tom
    SC Tom, Aug 7, 2009
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