RDP reboot request - no reboot - RDP locked

Discussion in 'Windows Small Business Server' started by Franz Leu, Nov 30, 2009.

  1. Franz Leu

    Franz Leu Guest


    I again have the following situation:

    - Connecting SBS2003 R2 via RDP from a W7 x64 to install WSUS updates
    - Reboot is requested
    - Initiating reboot
    - Looks like it starts rebooting ... closing RDP

    Now, no new RDP session is possible to this SBS.
    Access to OWA and stuff is still possible.

    Next day on the SBS:
    - Console login absolutely normal
    - It did not reboot
    - No suspicious entries in the logs
    However, RDP access is still not possible.

    Can I regain RDP access without rebooting the SBS?
    How do I prevent this to happen in the first place? I always have to
    walk up to the server if this happens.

    Franz Leu, Nov 30, 2009
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  2. Franz Leu

    Leythos Guest

    I never reboot a SBS server via RD connection, even with the /admin or
    /console option in the RD startup.

    Time and time again I was screwed by doing admin functions from a RD
    session and have just accepted that I will need to use VNC to manage all
    servers - now if we could just get VNC to work as smoothly under 08.

    I also created a batch file to restart the server more quickly - copied
    the details from somewhere on the web (credit to the person that created

    net stop MSExchangeES /y
    net stop MSExchangeIS /y
    net stop MSExchangeMTA /y
    net stop MSExchangeSA /y
    net stop WinHttpAutoProxySvc /y
    shutdown /f /r /t 5

    If you do this, it will do a much quicker restart and it also works from
    RD sessions MOST times.
    Leythos, Nov 30, 2009
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  3. Franz Leu

    Franz Leu Guest

    Thanks a lot. I will try this tonight.
    Franz Leu, Nov 30, 2009
  4. Don't know if this helps much with the reboot issue, but I've always made a
    habit of refusing reboot requests that pop-up, even if I want to reboot. I
    always decline on screen and then once I am ready (I might stop the Exchange
    store as suggested) I think click into the Start Menu - > Security options
    to force the reboot. I find that this is much more reliable to actually
    force the machine to reset.

    Some time back (I'm thinking the Wild West days of patch management circa
    2002) I also wrote a batch script that scheduled a shutdown request 5
    minutes ahead in addition to the log off and reboot request I was doing.
    There was a scriptable call you could make that acted at System level (not
    user) and hence was not going to be denied like all these stupid hybernation
    "but I don't want to shutdown cry baby apps and devices" seem to hang on
    with. I've generally found the Security screen based shutdown usually works.

    - Jeff Middleton SBS-MVP
    Jeff Middleton [SBS-MVP], Nov 30, 2009
  5. FWIW, I've got 5 or 6 servers running various flavors of WS03 and I've seen
    this on all of them - SBS 2003, WS03 member servers, 64-bit Storage Server.
    And while I've seen it mostly when clicking pop-ups as you describe (and
    especially the "restart now" button at the end of patch installs), I've also
    had it happen from the Start menu as well. The only thing I've found
    totally reliable (at least so far) is Start -> Run -> Shutdown -i. I'm sure
    a batch file would work too, and I've heard of people scheduling a shutdown
    script before attempting a remote reboot - if the server reboots, they
    cancel the scheduled event, but if not, they'll regain access after the
    scheduled job runs.

    I added our office manager to "Print Operators" with the side benefit that
    he can reboot servers if I'm not here.
    Dave Nickason [SBS MVP], Nov 30, 2009
  6. I haven't seen this kind of issue (broadly--hang on shutdown) in a long
    time--I reboot using the Windows Security menu routinely.

    However, when I have seen it, I have sometimes been able to use the shutdown
    command from a workstation, via VPN and RDP (or even RWW) to get the server
    to reboot.
    Bill Sanderson, Nov 30, 2009
  7. Franz Leu

    Franz Leu Guest

    Thank you guys.
    I never click on the 'Restart now' and I as well always use the start
    Menu to reboot.
    Franz Leu, Dec 1, 2009
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