Re: Cannot find Saved document

Discussion in 'Windows Vista Performance' started by Michael Santovec, Aug 10, 2010.

  1. The updated document was saved to the IE Temporary Internet Files (TIF).
    That's where WLM saves a temporary copy of attachments when you open
    them from within WLM.

    You cannot update an attachment within a WLM message. You need to save
    the attachment and then open it, or if you open it from within WLM, you
    need to use the File, Save As option in the application to save the
    updates to some place other than the TIF.

    There is chance that the updated attachment is still in the TIF.

    Any attachments, if they are still there, will Not show if you look at
    the TIF from IE or the Windows Explorer normally. You will be able to
    see them if you use Start, Run and enter the command:

    WinXP
    %userprofile%\Local Settings\Temporary Internet Files\Content.IE5\

    Vista/Win7
    %userprofile%\AppData\Local\Microsoft\Windows\Temporary Internet
    Files\Content.IE5\

    This assumes that you have not moved the TIF. You can check the actual
    location by looking in IE at Tools, Internet Options, General, Temporary
    Internet Files, Settings. The \Content.IE5\ at the end is import or
    else you won't be able to see all the files. You should see 4 folders
    with names such as A1B2C3D4. You'll need to look in each folder for the
    missing files. The Search function won't work. Also, your Windows
    Folder Options must be set Not to Hide Protected Operating System Files
    or else you won't see the folders and files.

    An alternate access method is to open a Command Prompt window and use
    "DOS" commands to locate and copy the file elsewhere. If you start at
    the folder above the TIF and use the command
    DIR /A /S *.DOC
    (or whatever the file extension is) it will indicate if the file is
    still there. You'll need to use a COPY command to copy the file
    elsewhere. This will be cumbersome because of the peculiar folder
    names.
     
    Michael Santovec, Aug 10, 2010
    #1
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  2. Michael Santovec

    Ritter197 Guest

    Thanks a lot. I wish I could have this advice while I was at his house,
    which is in another city in MD.
    But I will print it out and try it when I am there again.

    Thanks a lot

    Karl
     
    Ritter197, Aug 10, 2010
    #2
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  3. Unfortunately, the longer you wait, the more chance that Windows will have
    purged the TIF or overwritten the file.

    Gary VanderMolen, Microsoft MVP (Mail)


    "Ritter197" wrote in message
    Thanks a lot. I wish I could have this advice while I was at his house,
    which is in another city in MD.
    But I will print it out and try it when I am there again.

    Thanks a lot

    Karl
     
    Gary VanderMolen, Aug 11, 2010
    #3
  4. There is chance that the updated attachment is still in the TIF.


    Michael,

    You didn't mention about having to close the containing E-mail before saving
    the changed attachment. Otherwise, although the attachment is saved into
    the TIF, it is then deleted when the message window is closed. That is the
    case in OE at least. Use ProcMon to see it happen most clearly. I must
    admit I haven't checked whether WLMail does the same thing (especially the
    new beta <w>).


    Robert
    ---
     
    Robert Aldwinckle, Aug 11, 2010
    #4
  5. Michael Santovec

    Ritter197 Guest

    Well, let me explain something what he did.
    He got this e-mail with an attachment.
    He opened the attachment in MS WORD 2003.
    He started to make revisions.
    He said after 4 hours SAVE.
    He then got out of that document.
    He closed windows mail.
    When I was at his house (50 miles RT unfortunately) that original document
    was there as the original attachment and I opened it fine with his MS WORD
    2003.
    His changes were not in it, which is understandable, since this was the
    Original document.
    Now I tried something by typing on the first line of that open word document
    a whole line of capital W's and then said Save. But it never showed where it
    saved it.
    I could never find this changed document in his document folder, under
    Search with the title name, under Search with .doc.
    So that is the mystery. Where is his or for that matter my document?
    OE, Windows Mail or Windows Live Mail (IMHO) has nothing to do with it,
    since we had the document open in WORD 2003.
     
    Ritter197, Aug 11, 2010
    #5

  6. What's missing in your descriptions is when the containing E-mail was
    closed. If it was closed after opening the attachment but before saving it
    then I think there would be a chance of finding it in the TIF.


    Typically what users would do at this point is close the containing E-mail.
    That's when the attachment would be deleted, thus deleting the altered
    document. If that happened when Word still had its copy open then it
    could be saved anywhere, including recreating the "deleted" temporary file.


    FYI

    Robert
    ---
     
    Robert Aldwinckle, Aug 11, 2010
    #6
  7. After I tried to replicate this, I realized that what you say happened is
    that you and your friend both edited a doc opened directly from WM, then
    simply clicked "SAVE" after editing. You got what you wanted, which was that
    you "SAVED" the doc to the temporary location. Upon closing either the email
    __or WM__, the temp file was deleted. You can watch it happen by looking for
    the temp doc after opening Word. Keep that folder open. Edit said doc. Save
    said doc. Close WM, doc goes away. Try again, only this time close email but
    leave WM open. Edit, save, close Word and WM. Temp doc goes.

    I had to actually try this, because even a noob like me knows to make sure
    to "SAVE AS..." a doc I've edited to a location of MY choosing, and I can
    not imagine why someone would not put a doc exactly where they want it to be
    saved. After replicating the steps, I also realized that I have been using
    "SAVE AS..." since Outlook on Win95, because I'd had exactly the same
    disappearing doc issue when I tried to use save. This is nothing new to
    email. If I am remembering correctly, Eudora and some generic text editor I
    was using back then did the same thing in the early days of Win 3.

    I tried the same experiment, but this time used "SAVE AS..." Closed all, and
    there it was. I repeated the experiment, putting the doc in a number of
    locations. Always reliably there after closing everything.

    Take this as a learning experience - Use SAVE AS when opening and editing a
    doc directly from one's email.





    "Ritter197" wrote in message
    Well, let me explain something what he did.
    He got this e-mail with an attachment.
    He opened the attachment in MS WORD 2003.
    He started to make revisions.
    He said after 4 hours SAVE.
    He then got out of that document.
    He closed windows mail.
    When I was at his house (50 miles RT unfortunately) that original document
    was there as the original attachment and I opened it fine with his MS WORD
    2003.
    His changes were not in it, which is understandable, since this was the
    Original document.
    Now I tried something by typing on the first line of that open word document
    a whole line of capital W's and then said Save. But it never showed where it
    saved it.
    I could never find this changed document in his document folder, under
    Search with the title name, under Search with .doc.
    So that is the mystery. Where is his or for that matter my document?
    OE, Windows Mail or Windows Live Mail (IMHO) has nothing to do with it,
    since we had the document open in WORD 2003.
     
    Richard Schimelfenig, Aug 11, 2010
    #7
  8. It was my experience with OE that when you close a message, it attempts
    to delete the attachment from the TIF.

    But with WLM, my experience has been that it tends leave attachments in
    the TIF. I haven't checked this with the beta. And it's been a while
    since I checked so I'm not sure if that still applies to newer builds.
    But it's worth looking for the attachment.
     
    Michael Santovec, Aug 11, 2010
    #8
  9. with WLM, my experience has been that it tends leave attachments in the

    Great. Then the procedure that I would use to find a changed .doc file
    would be:

    1. Open the TIF from an IE window (because I would probably have one
    open--otherwise open Internet Options).
    E.g. in IE press Alt-T,O,Alt-S,V
    2. Capture the path from that Explorer window. E.g. press Alt-d,Ctrl-c
    3. Switch to a cmd window and build a cd /d command with the captured
    path. E.g.
    3.1 type cd /d and at least one more space
    3.2 right-click, Paste
    3.3 press Enter
    4. Search the TIF (including LOW TIF) for *.doc. E.g. enter the
    command:
    dir/a/b/s *.doc

    That gives a full path which can then be captured from the cmd window and
    pasted into an Open dialog etc.


    FYI

    Robert
    ---
     
    Robert Aldwinckle, Aug 12, 2010
    #9
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