Re: msn crash

Discussion in 'Windows MSN Messenger' started by StephenB, Sep 7, 2010.

  1. StephenB

    StephenB Guest

    StephenB, Sep 7, 2010
    #1
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  2. StephenB

    StephenB Guest

    Do you encounter an error message?

    You could try completely removing your contact cache store.

    To do this, shut down Messenger, then click Start, then
    Run, and type:
    %appdata%\Microsoft

    Right-click the MSN Messenger folder and choose Delete. Then restart Messenger
    and see if the problem has been corrected.

    Did you post to the Messenger forum on http://windowslivehelp.com ?
    -steve
     
    StephenB, Sep 8, 2010
    #2
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  3. StephenB

    StephenB Guest

    I would go ahead and post over there. The contact cache is the most common cause
    of a crash at start that I've found, but there are other causes. That forum is
    monitored by the official support techs from Microsoft.
    There may already be other discussions that provide a clue for you over there.
    Good luck.
    -steve
     
    StephenB, Sep 8, 2010
    #3
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