Read messages marked unread

Discussion in 'Windows Live Mail' started by Lee Antony, Dec 7, 2009.

  1. Lee Antony

    Lee Antony Guest

    I have Windows 7 and WLMail. Sometimes I find that newsgroup messages that
    I have read show up as unread again when I go back to retrieve more
    messages.

    For example I read all the new messages in this group up to 20:00 yesterday.
    Today at 13:30 forty of those messages are shown as unread. This can happen
    with other newsgroups not just those on microsoft.public.

    Sometimes several days pass without this happening. I have a suspicion that
    it may coincide with messages appearing in recovered items. No one else I
    have spoken to has seen this behaviour.

    It's not a great annoyance but if anyone has a fix I would be grateful.
     
    Lee Antony, Dec 7, 2009
    #1
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  2. Lee Antony

    R. C. White Guest

    Hi, Lee.

    Yes, I've seen this many times, and others have reported it here.

    That happens when WLM doesn't have time to "put away its toys" before
    closing. It doesn't complete all its tasks, including marking those
    messages "Read". So, when WLM is restarted, it tries to catch up, but it
    does this in the background so as to not interfere with today's agenda. It
    might put those messages into Recovered items until it gets around to
    sorting them. (Sometimes a later glitch will cause it to lose track of some
    of those Recovered items and we will eventually have to delete them
    manually - after verifying that, yes, they did show up in the Messages list
    and we did get a chance to read them there.)

    It's not always easy to tell when WLM is really finished with its background
    processing. When I'm ready to shut down for the night, I usually spend a
    few minutes doing other things (Solitaire?) before closing WLM. First I
    make sure that WLM's "progress window" (that smaller window that shows
    messages being downloaded from each Mail and News account and newsgroup) is
    no longer busy and then close the main WLM window.

    But no matter how careful I am with normal exits from WLM, there will still
    be occasional abnormal exits, such as unexpected reboots, and I probably
    will find Recovered items after those events, too.

    RC
    --
    R. C. White, CPA
    San Marcos, TX

    Microsoft Windows MVP
    Windows Live Mail 2009 (14.0.8089.0726) in Win7 Ultimate x64
     
    R. C. White, Dec 7, 2009
    #2
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  3. Lee Antony

    Bogey Man Guest

    Another responder has given one possibility and it is a good one. Another is
    that the server from which you receive your newsgroup messages has done some
    "maintenance" and has messed with the message numbers. This happened to me
    on several occasions with a previous ISP. I had to reset the
    newsgroups....what a pain that was.
     
    Bogey Man, Dec 7, 2009
    #3
  4. Lee Antony

    Lee Antony Guest

    Thanks R.C.

    That explains why the date and time of recovered items corresponds with the
    launch time of WLMail, not when it was last shut down.

    Does this mean that when the bolding is removed from the message list WLM
    still has more work to do before the news server knows not to send again?

    I don't think I've ever seen WLM's "progress window". Is there a way to
    make it visible?
     
    Lee Antony, Dec 7, 2009
    #4
  5. Lee Antony

    Lee Antony Guest

    Thanks for answering Bogey Man.

    It crossed my mind that my ISP was somehow messing with message properties
    but I see this happening with more than one server so I guess I must
    exonerate them.

    I don't find it too much of a pain to reset the newsgroup - work offline -
    open group - sort by time - mark everything read up to when I last looked -
    work online - sync group.

    Now looking at it written out maybe it is a pain after all.
     
    Lee Antony, Dec 7, 2009
    #5
  6. Lee Antony

    Lee Antony Guest

    Further to R.C.'s useful reply:

    I've been trying to catch WLM red-handed but, no matter ill-timed I try to
    make the shut down, I see nothing in recovered items.

    Looks like the program needs to sleep overnight before trying to turn back
    time the next day.
     
    Lee Antony, Dec 7, 2009
    #6
  7. Lee Antony

    ...winston Guest

    The progress window is only visible if
    a. Sync is pressed a second time prior to completion of send/receive process
    b. One clicks on the icon in the status bar(lower rt of WLM) prior to the completion of send/receive process or while the 'No New
    Message' icon remains(briefly) in the status bar.
     
    ...winston, Dec 7, 2009
    #7
  8. Lee Antony

    Lee Antony Guest

    Dear ...winston, if I am understanding you correctly the progress window is
    a transient thing that can be made visible only when send/receive is
    happening.

    R. C. White says "First I make sure that WLM's "progress window" (that
    smaller window that shows messages being downloaded from each Mail and News
    account and newsgroup) is no longer busy and then close the main WLM
    window".

    Doesn't the status bar show if send/receive is going on? If the status bar
    says nothing doing how can I check the progress window to see if it is safe
    to close WLMail?

    Increasingly confused,
    Regards
    Lee Antony.
     
    Lee Antony, Dec 7, 2009
    #8
  9. Lee Antony

    Lee Antony Guest

    Oh darn, sixteen minutes after this was sent it turns up in recovered items.
    How can we tell when it is safe to shut down WLMail?

    Perhaps WLM was designed never to be shut down. I will leave it open when
    the pc is next switched off to see if it cleans up after itself.
     
    Lee Antony, Dec 7, 2009
    #9
  10. Lee Antony

    ...winston Guest

    Two different subjects..
    You asked how to see the progress window(I answered how to see)
    RC suggested to not exit until the progress was finished.

    The status bar is the solid horizontal(blue on this pc) border at the bottom of WLM(WLM Menu/View/Status Bar)...it is not the
    'Progress Window'
     
    ...winston, Dec 8, 2009
    #10
  11. Lee Antony

    Lee Antony Guest

    Excuse me for replying to a 5-day old thread.

    I wrote:
    "I have a suspicion that it may coincide with messages appearing in
    recovered items."

    I was wrong about this. I went to this newsgroup today and 97 messages that
    I read yesterday were marked unread but nothing was showing in recovered
    items.

    Is this still a symptom of of WLMail not properly cleaning up on exit?
     
    Lee Antony, Dec 11, 2009
    #11
  12. Were the messages marked as Read before you left the newsgroup
    yesterday?

    Marking messages that you viewed as read is dependent on your setting at
    Tools, Options, Read, Mark messages as read after displaying for xx
    seconds.

    Or are you using Mark all messages as read when exiting a newsgroup?

    My experience has been that intermittently, activity done in WLM shortly
    before closing it does not always get written to disk in the
    Mail.MSMessageStore file.
     
    Michael Santovec, Dec 11, 2009
    #12
  13. Lee Antony

    R. C. White Guest

    Hi, Mike.

    That's my experience, too. And it happened a couple of times in just the
    past day or two. There may have been a glitch or an overload of some kind
    on the server end. :^{

    RC
    --
    R. C. White, CPA
    San Marcos, TX

    Microsoft Windows MVP
    Windows Live Mail 2009 (14.0.8089.0726) in Win7 Ultimate x64
     
    R. C. White, Dec 11, 2009
    #13
  14. Lee Antony

    Lee Antony Guest

    Yes, all were marked as read before I closed WLM. My setting for this is 1
    second.

    Every couple of days I get newsgroups showing up with messages marked as
    unread that I have already read. Newsgroups most affected seem to be
    microsoft.public.live.mail.desktop and alt.windows7.general.

    Perhaps it is a coincidence but these are usually the last messages I look
    at before closing WLM.
     
    Lee Antony, Dec 11, 2009
    #14
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