Receiving some messages

Discussion in 'Windows Vista Mail' started by Vineyard, Jun 25, 2010.

  1. Vineyard

    Vineyard Guest

    I am only receiving some of my e-mail messages. My husband has the same
    problem on his computer. This started happening a couple of weeks ago. No
    harware or software changes that we know of. We know people are sending us
    messages and sometimes we receive them but most times we do not. Any
    suggestions?
     
    Vineyard, Jun 25, 2010
    #1
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  2. Go to your provider's webmail (using Internet Explorer) and check your mail
    there. Are the missing messages there, perhaps in a Spam folder?

    Gary VanderMolen, Microsoft MVP (Mail)


    "Vineyard" wrote in message news:...

    I am only receiving some of my e-mail messages. My husband has the same
    problem on his computer. This started happening a couple of weeks ago. No
    harware or software changes that we know of. We know people are sending us
    messages and sometimes we receive them but most times we do not. Any
    suggestions?
     
    Gary VanderMolen \(MVP\), Jun 25, 2010
    #2
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  3. Vineyard

    Spotman Guest

    "Gary VanderMolen (MVP)" wrote:

    > Go to your provider's webmail (using Internet Explorer) and check your mail
    > there. Are the missing messages there, perhaps in a Spam folder?
    >
    > Gary VanderMolen, Microsoft MVP (Mail)
    >
    >
    > "Vineyard" wrote in message news:...
    >
    > I am only receiving some of my e-mail messages. My husband has the same
    > problem on his computer. This started happening a couple of weeks ago. No
    > harware or software changes that we know of. We know people are sending us
    > messages and sometimes we receive them but most times we do not. Any
    > suggestions?
    >
    >
    > .Gary, I am having the same problems of not receiving mail, I checked on IE, and there are no msgs there in SPAM?!
    >
     
    Spotman, Jun 25, 2010
    #3
  4. Vineyard

    Spotman Guest

    "Spotman" wrote:

    >
    >
    > "Gary VanderMolen (MVP)" wrote:
    >
    > > Go to your provider's webmail (using Internet Explorer) and check your mail
    > > there. Are the missing messages there, perhaps in a Spam folder?
    > >
    > > Gary VanderMolen, Microsoft MVP (Mail)
    > >
    > >
    > > "Vineyard" wrote in message news:...
    > >
    > > I am only receiving some of my e-mail messages. My husband has the same
    > > problem on his computer. This started happening a couple of weeks ago. No
    > > harware or software changes that we know of. We know people are sending us
    > > messages and sometimes we receive them but most times we do not. Any
    > > suggestions?
    > >
    > > I forgot to mention, I get the emails on my iPod Touch and Blackberry though??
    > > .Gary, I am having the same problems of not receiving mail, I checked on IE, and there are no msgs there in SPAM?!
    > >
     
    Spotman, Jun 25, 2010
    #4
  5. If you are checking that same mail account on another computer or device (such
    as a smartphone), then at least one of them is removing emails from the server
    after downloading, thereby making those emails unavailable to the other devices.

    In Windows Mail, go to Tools, Accounts, select your mail account, Properties,
    Advanced, select "Leave a copy of messages on server."
    You will have to figure out how to do the equivalent on your other devices.

    Gary VanderMolen, Microsoft MVP (Mail)


    "Spotman" wrote in message news:...

    "Spotman" wrote:

    >
    >
    > "Gary VanderMolen (MVP)" wrote:
    >
    > > Go to your provider's webmail (using Internet Explorer) and check your mail
    > > there. Are the missing messages there, perhaps in a Spam folder?
    > >
    > > Gary VanderMolen, Microsoft MVP (Mail)
    > >
    > >
    > > "Vineyard" wrote in message news:...
    > >
    > > I am only receiving some of my e-mail messages. My husband has the same
    > > problem on his computer. This started happening a couple of weeks ago. No
    > > harware or software changes that we know of. We know people are sending us
    > > messages and sometimes we receive them but most times we do not. Any
    > > suggestions?
    > >
    > > I forgot to mention, I get the emails on my iPod Touch and Blackberry though??
    > > .Gary, I am having the same problems of not receiving mail, I checked on IE, and there are no msgs there in SPAM?!
    > >
     
    Gary VanderMolen \(MVP\), Jun 25, 2010
    #5
  6. Vineyard

    Vineyard Guest

    Hi Gary,

    I "chatted" with Comcast first (our webmail provider). There was nothing on
    their server or in the Spam folder. I don't understand how they could just
    vanish...

    Thank you for your help!


    "Gary VanderMolen (MVP)" wrote:

    > Go to your provider's webmail (using Internet Explorer) and check your mail
    > there. Are the missing messages there, perhaps in a Spam folder?
    >
    > Gary VanderMolen, Microsoft MVP (Mail)
    >
    >
    > "Vineyard" wrote in message news:...
    >
    > I am only receiving some of my e-mail messages. My husband has the same
    > problem on his computer. This started happening a couple of weeks ago. No
    > harware or software changes that we know of. We know people are sending us
    > messages and sometimes we receive them but most times we do not. Any
    > suggestions?
    >
    >
    > .
    >
     
    Vineyard, Jun 26, 2010
    #6
  7. Windows Mail can only download what is in your Comcast online inbox.
    If there is nothing there, nothing will be downloaded.
    If the senders of the missing messages are not receiving non-delivery notices,
    then Comcast is silently dropping those messages as suspected spam.

    Gary VanderMolen, Microsoft MVP (Mail)


    "Vineyard" wrote in message news:...

    Hi Gary,

    I "chatted" with Comcast first (our webmail provider). There was nothing on
    their server or in the Spam folder. I don't understand how they could just
    vanish...

    Thank you for your help!


    "Gary VanderMolen (MVP)" wrote:

    > Go to your provider's webmail (using Internet Explorer) and check your mail
    > there. Are the missing messages there, perhaps in a Spam folder?
    >
    > Gary VanderMolen, Microsoft MVP (Mail)
    >
    >
    > "Vineyard" wrote in message news:...
    >
    > I am only receiving some of my e-mail messages. My husband has the same
    > problem on his computer. This started happening a couple of weeks ago. No
    > harware or software changes that we know of. We know people are sending us
    > messages and sometimes we receive them but most times we do not. Any
    > suggestions?
    >
    >
    > .
    >
     
    Gary VanderMolen \(MVP\), Jun 26, 2010
    #7
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