Recent Updates to IE7.0 Causing Various Problems...

for example, now, on many sites, it seems to not interface with Windows Media
Player. Also, interface to MS OUTLOOK 2007 doesn't work - "default client
not properly configured...".

Funny, for the longest time, neither of these were a problem at all. And
they both work fine on Firefox.

Anyone have any ideas? It would be really difficult to isolate this down to
any particular IE update, and I don't want to have the hassle of uninstalling
each one and then testing - HOPEFULLY I won't have to do that.

Thanks...

Andy

 

Hi, I'm not understanding what you're saying. Would you mind clarifying the
issues?

Troubleshooting Outlook configuration problems
http://support.microsoft.com/kb/182151

Did all updates go well or were there errors during the installation?

Check your Windows Update Log. Scroll to the bottom for current entries and
post back any error messages recorded.

Click Start, click Run, type %windir%\windowsupdate.log

Are there Errors listed in Event Viewer that would lead to more insight?
Right click on My Computer and click on Manage. Click the + next to Event
Viewer to expand the menu. Click on Applications. Are there errors listed
that would coincide with the issue (timewise)? Click on System. Are there
errors listed that would coincide with the issue (timewise) ?

 

Hi...

Well, the initial problem is that clicking an email link in a browser,
instead of opening Outlook (IE is configued with Outlook as default email
program), it gives me an error message - something about "default email
client not properly configured) - makes no sense, as it's been running fine
until this problem occurred very recently. Researching this, I learned that
my Outlook registry keys may be corrupted, so with the advice written, I
deleted them - now running MSO diagnostics, then, if all else fails, I will
try to reinstall (repair, hopefully) Outlook and see what happens.

Thanks...

Andy

 

Thank you.
Start>Set Program Access To Defaults
Click on Custom Button
Are these Settings the Same? If not, select the defaults you wish to use.
Click Ok

If those settings are fine, Check in Tools>Internet Options>Programs Tab
Ensure Outlook is Selected as Email

With new updates it changes to Microsoft Office Outlook.

 

Hi...

Program tab is set to "Microsoft Outlook". "SET PROGRAM DEFAULT" was set at
"use my default email program" - only has an option for that and Outlook
Express - and problem still exists.

Andy

 

An Outlook Express basic repair kit
http://www.microsoft.com/windows/IE/community/columns/oerepair.mspx

 

Hi...

Actually, I am using MS Outlook 2007. Any repair kit around for that?

Thanks!

Andy

 

Outlook Inbox Repair Tool:
http://office.microsoft.com/en-us/outlook/HA010549311033.aspx

How to install and to repair 2007 Office features
http://support.microsoft.com/kb/924611

 

Go to Start, Run - Type in the following with quotation marks and press OK
"C:\program files\microsoft office\office\outlook.exe" /checkclient
For more information on Outlook see:
http://www.slipstick.com/config/defaultmailer.htm

 

Hi, Frank - and this is for GISTCHECKIN as well, who has been very helpful (I
didn't want to post the same reply twice )...

Well, on a hunch, I completely uninstalled and reinstalled MS OFFICE 2007,
which, of course, includes Outlook. Outlook is fine and it's NOT the problem
here. I am really thinking now that my IE 7 is corrupted, and THAT's what
needs to be repaired.

STILL getting the "default client not configured..." message when clicking
an email link in the browser. Also, STILL getting "Windows cannot find the a
path....appropriate permissions" error message on my temp internet files
folder when I download a program and select RUN vs. SAVE.

SO...short of installing a fresh copy of Windows XP, which, if it comes down
to that, I have SO much on my PC that I will live with copy/pasting the email
addresses and saving vs. running downloads, any good way to repair a corrupt
IE 7.0 without losing anything?

Thanks!!

Andy

 

Not that I'm aware of. You may have a corrupt or damaged Internet Explorer
index file.
http://support.microsoft.com/kb/293402/

How to perform a repair installation of Windows XP if Internet Explorer 7 is
installed
http://support.microsoft.com/kb/917964

You have to uninstall IE7 first.

 

Thanks, "Gist"!

I was actually going to uninstall IE7 (doing full PC backup right now for
last 30 minutes)...I assume that I should run these repair things after
uninstalling, and then reinstall IE 7? That's what I am getting out of your
reply. Of course, When it's temporarily back to IE6, I'm going to test these
two problems, just for the record.

When all is done, I will reply back with results.

You've been a great help!

Thanks!

Andy

 

By the way, I am PRAYING that it doesn't come down to a recovery console
repair of XP. What a hassle - I have been down that road before. ;-)

Andy

 

You can do the steps listed in the first document (Index.dat file) without
uninstalling IE7. Steps listed in the Second Repair Installation Doc - you
will have to uninstall IE7 before beginning.

You're welcome and let us know.

 

Well, it turns out, didn't have do even delete index.dat. It was simply
uninstalling IE7 and reinstalling. It took most of the night, but everything
is fine now.

Thanks for all your help!

Andy

 

Turn off any anti-virus and anti-spyware programs. Uninstall Windows
Internet Explorer 7 from Control Panel | Add or Remove Programs.

Control Panel | Add or Remove Programs
Removing Windows Internet Explorer 7 returns you to IE6.

How to uninstall Internet Explorer 7
http://support.microsoft.com/kb/927177

Before installing IE7 see
http://www.ie-vista.com/known_issues.html#pre-install
and
http://msmvps.com/blogs/spywaresucks/archive/2006/10/18/182724.aspx
and
http://www.ie-vista.com/known_issues.html#tips

Error message when you try to install Internet Explorer 7: "Internet
Explorer could not be installed"
http://support.microsoft.com/kb/917925

 

As simple as all that, huh? lol You're welcome.