Reconnecting Sharepoint Services after installing Sharepoint Portal 2003

Discussion in 'Windows Small Business Server' started by Colin Strain, May 15, 2004.

  1. Colin Strain

    Colin Strain Guest

    Can anybody tell me how to reconnect the Sharepoint services for companyweb
    after installing the new Sharepoint Portal 2003? When I call up Sharepoint
    Central Administration I get shown Set Configuration Database Server. I set
    Database server to myserver\sharepoint and SQL Server Database Name to
    STS_myserver_1 and connect to existing configuration database. I receive
    the error 'unable to get global configuration data'.

    TIA,

    Colin Strain.

    PS: If I try to rerun SBS 2003 component install to reinstall the Intranet
    component, I get told I am not a member of either the Domain Admins,
    Enterprise Admins, or Schema Admins, even though I am logged in uder
    Administrator!
     
    Colin Strain, May 15, 2004
    #1
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  2. uh... we can't do Shareport Portal services [it's not supported on the
    same server as we are]. How good is your backup?
     
    Susan Bradley, CPA aka Ebitz SBS Rocks [MVP], May 15, 2004
    #2
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  3. Colin Strain

    Colin Strain Guest

    I have no doubt that if you say so, you are right Susan, but I'm pretty sure
    that I didn't see anything to that effect anywhere - the only restriction
    was in the use of 'backwards compatible libraries & exchange', and I didn't
    install that.

    What exactly do you suggest I restore from the backup - everything? Is it
    not posssible to uninstall the product & reinstall the Intranet component?
    Although I don't understand why I get the group membership error either?

    Thanks,

    Colin.
     
    Colin Strain, May 16, 2004
    #3
  4. Colin Strain

    Colin Strain Guest

    Susan,

    Further to my arlier response: I have now uninstalled Sharepoint Portal,
    and I do have an archive of the Companyweb that I can restore. However,
    it's clear that removing the Portla has removed e.g. Central Sharepoint
    Administration. Therefore, I think I need to reinstall Intranet using
    SBSSetup. However, the problem I get is that it "pauses" for some time on
    component 14 when checking the installed components, and then suggests that
    Administrator is not a member of Domain, Enterprise, and Schema Admins. So,
    belt and braces, I put it into those groups and Sharepoint Admin for good
    measure, & reloaded. Still the same thing. Could this be becuase there is
    another DC offline and the updates haven't propagated yet? Any way round
    all of this just to get Companyweb reinstalled (I have the new CD3)?

    TIA,

    Colin

     
    Colin Strain, May 16, 2004
    #4
  5. Hi Colin,

    Can you check in add/remove programs if you still have the MS SQL Server
    Desktop Engine, and the MS Windows Sharepoint Services 2.0 listed?

    --
    Regards,

    Marina
    Microsoft SBS-MVP

     
    Marina Roos [SBS-MVP], May 16, 2004
    #5
  6. Colin Strain

    Colin Strain Guest

    Hi Marina,

    Yes, I still have both listed.

    Colin
     
    Colin Strain, May 16, 2004
    #6
  7. Hi Colin,

    Also saw that you don't have the sharepoint central admin in IIS anymore,
    right? I think you will need to remove intranet with the integrated setup
    first, then remove the MS Windows Sharepoint Services, delete the
    c:\inetpub\company, copy the program files\ms sql server\mssql$sharepoint to
    a save place and delete the mssql$sharepoint folder, delete the
    hklm\software\microsoft\smallbusinessserver\intranet-key in the registry,
    and rerun the intranet install from the sbs setup.
    After that you can restore those 4 sharepoint files from the
    \mssql$sharepoint\data (starting with sts) after stopping iis, sharepoint
    timer and mssql$sharepoint-services. When those files are restored, start
    the services you just stopped and run steps 9 and 10 from the 829113 kb
    article.

    This is a very short outline of step to take, I can give you the complete
    details if you want to follow this. Will have to check out however about
    this central sharepoint web admin.

    --
    Regards,

    Marina
    Microsoft SBS-MVP

     
    Marina Roos [SBS-MVP], May 16, 2004
    #7
  8. Colin Strain

    Colin Strain Guest

    Thanks Marina,

    I'm willing to give it a go. I do have the current Companyweb preserved,
    but as it was pretty standard it wouldn't matter if it was reset to scratch.
    Please do give me the steps. Do you think that the inability to run
    SBSSetup is related to this?

    TIA,

    Colin
     
    Colin Strain, May 16, 2004
    #8
  9. Hi Colin,

    You should be able to run that setup. Let's check the properties of the
    administrator and make sure that it is a member of (local domain\users
    unless otherwise mentioned):
    Administrators (builtin)
    Domain admins
    Domain users
    Enterprise admins
    Group Policy Creater Owners
    Internet Users (mybusiness/security groups
    Mobile Users (mybusiness/security groups
    Schema admins

    Only these groups should be in the memberlist.
    Have to check out the central admin sharepoint thing first and then will dig
    up the whole procedure for you.

    --
    Regards,

    Marina
    Microsoft SBS-MVP

     
    Marina Roos [SBS-MVP], May 16, 2004
    #9
  10. Colin Strain

    Colin Strain Guest

    OK Marina, I shall await your next post:

    For the record, in addition to those you listed, I also seem to have -

    domainname (mybusiness\distribution lists)
    IIS_WPG
    OWS_number_admin
    Remote_Web_Workplace_Users (mybusiness/security groups)

    Apart from the dist list and OWS, I have removed the other two

    Colin.


     
    Colin Strain, May 16, 2004
    #10
  11. Hi Colin,

    Working on that post as we speak. What is this OWS-thing? For some 3rd party
    program?
    Can you try and see if you can run the setup now and meanwhile check if the
    intranet is removed or not from that list?

    --
    Regards,

    Marina
    Microsoft SBS-MVP

     
    Marina Roos [SBS-MVP], May 16, 2004
    #11
  12. Colin Strain

    Colin Strain Guest

    Thanks, I really appreciate the help. The OWS seems to give rights to
    administer the root web-site http:\\myserver, but I've removed that too now.
    I have tried removing everything except those that you listed, and
    unfortunately it keeps saying "you must be a member of Domain Admins,
    Enterprise Admins and Schema Admins", which of course it is. I vaguely
    remember something somewhere about "not recognising Administrator because
    the SID is not the same as in the SQL database" but since I haven't deleted
    either MSDE SharePoint (yet) nor Administrator, I don't think it can be
    that, could it?

    Do you think I should consider removing MSDE Sharepoint and Sharepoint
    Services 'manually' via the CP, tidying up as you suggest, and then
    (hopefully) reinstalling? Or do we need to find out why I can't run setup
    first? No useful error messages in the event logs.

    BTW, from what I did see, the Central Sharepoint Administration thing seemed
    just to invoke http://myserver:8081 and at the time got serviced by the
    appropriate webVS. When I installed the Portal, this got relocated to
    Portal Management on :9999, so I guess when it was uninstalled, the
    supporting stuff was removed. I'm therefore hopeful that if only we can
    remove Intranet(!), and then tidy-up as you suggest, then it will reinstall
    all these things OK?

    Anyway, with your help, I'm sure we'll get there!

    Many thanks,
    Colin
     
    Colin Strain, May 16, 2004
    #12
  13. Hi Colin,

    No, we should solve that install problem first. Do you have any additional
    servers in your domain?
    After some googling I found this (posting from Ray Fong):

    Quote
    For this error, please use ntdsutil to verify the SBS holds all the FSMO
    roles. If you have multiple DCs running on your domain, ensure all of them
    are up and running.

    "you must be a member of the domain admins, schema admins, and enterprise
    admins group".


    234790 HOW TO: Find Servers That Hold Flexible Single Master Operations
    Roles
    http://support.microsoft.com/?id=234790

    255504 Using Ntdsutil.exe to Seize or Transfer FSMO Roles to a Domain
    Controller
    http://support.microsoft.com/?id=255504

    unquote

    --
    Regards,

    Marina
    Microsoft SBS-MVP

     
    Marina Roos [SBS-MVP], May 16, 2004
    #13
  14. Colin Strain

    Colin Strain Guest

    Hi Marina,

    I now have your full set of instructions. I can't thank you enough for this
    exceptional assistance. Yes, I _do_ have another DC, and if you look back a
    bit on the thread, you'll see that I did think that this could be the
    problem. It's gone offline, but as it's 200 miles away, I won't be able to
    get there before Wednesday. I've had a look at the ids you listed below,
    and bascially they seem to recommend that if you can fix the (broken) DC
    then this is preferable.

    So, thanks to you, here's the plan:

    On Wednesday I will put the other DC online, and they should replicate
    (hopefully). This in turn should resolve Ray's problem. I will then put
    your plan into action and report (success, hopefully) back to you.

    Many, many thanks again.

    Colin.
     
    Colin Strain, May 17, 2004
    #14
  15. Hi Colin,

    Great! I hope you will get that other DC on line. Thanks so far for
    reporting back, and do let us know if it all works out for you.

    --
    Regards,

    Marina
    Microsoft SBS-MVP

     
    Marina Roos [SBS-MVP], May 17, 2004
    #15
  16. Colin Strain

    Colin Strain Guest

    Hi Marina,

    Just reporting in as promised. Apologies for the delay, but it involved a
    400 mile round-trip.

    Anyway, as you no doubt expected, the whole thing was a BIG success, and
    went perfectly according to instructions! On Wednesday I drove the 200
    miles to the other site, put the other DC back online, fixed a minor DNS
    problem, and successfully replicated. Thereafter I did a remote session
    back to home base, with Disc 3 already in the caddy, removed Intranet &
    tidied up as per your instructions,and subsequently reinstalled
    successfully.

    Job done, Companyweb back.

    Many thanks agin Marina for your help. That's one I owe you.

    Regards,
    Colin Strain.
     
    Colin Strain, May 21, 2004
    #16
  17. Hi Colin,

    I was looking forward to your answer, and I am really glad it worked out
    just fine for you.
    Good job! Well done!

    --
    Regards,

    Marina
    Microsoft SBS-MVP

     
    Marina Roos [SBS-MVP], May 21, 2004
    #17
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