Red shield by received inbox email instead of yellow closed envelope?

Discussion in 'Windows Vista Mail' started by Melelina, Jan 31, 2009.

  1. Melelina

    Melelina Guest

    I just started using Windows Mail in Vista Ultimate about a week ago and I
    did so because I am a beta tester for Avira 9 Suite and I needed to test
    Avira MailGuard. I am not sure if this odd thing is caused by Avira
    MailGuard or is native to Windows Mail. I have asked about in Avira beta
    forum and am also asking here.

    I got one email downloaded a few minutes ago that instead of having a yellow
    closed envelope in the "From" column of the email has instead a red shield
    with a white x in it. Plus, the email "Subject" is not in the usual black
    font. Instead, the email subject is in red font. If this is caused by
    Windows Mail what does it mean? Junk email checking is turned off and I
    have not flagged this message or anything. It just downloaded and displayed
    in this odd manner.
    Melelina, Jan 31, 2009
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  2. It may be the junk filter detected phishing in the message and so it got
    flagged that way. You can open it and read it and see if there is a fake
    link to whatever.

    Steve Cochran, Jan 31, 2009
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  3. Melelina

    Melelina Guest

    Thank you. I already know it is some sort of spam. I turned off the junk
    filter when I first started using Windows Mail because Avira has a spam
    filter and I want to test that and don't need both of them. I thought I
    turned off Phishing also because, again, Avira MailGuard has that also but
    maybe I didn't turn it off. I had already tried reading it from Properties
    as I don't like opening spam and letting the spammers know the email address
    is "live" but when I looked at it from Properties, like so much spam, it
    just looked like gobbledygook. If I actually open it, I'm not sure if it
    will display anything readable because I read ALL email (even Microsoft
    Newsletters) in Plain text.
    Melelina, Jan 31, 2009
  4. Melelina

    VistaRookie Guest

    Go to File->Work Offline. Or actually go offline
    Then you should be able to open the email an
    perhaps figure something out

    Also, isn't it possible that it was red becaus
    Avira says it is spam/phishing/malware
    VistaRookie, Jan 31, 2009
  5. Melelina

    Melelina Guest

    Yeah, I should have thought of that. So I "paused" my Motorola Surfboard
    cable modem which cuts off the connection from the modem to the computer and
    then I opened the email.
    It turns out Steve Cochran was right. I was confronted not with the email
    body but instead, on a bright pink background with the red shield next to
    it, was this message:

    "Windows Mail thinks this message is suspicious and has blocked it. Images
    and links have been blocked for your safety. If you think this mail is not
    fraudulent, use the unblock button to access it."

    There were two buttons "unblock" and "delete". So, since I already knew it
    was spam, I deleted it. Now I kind of wish I had unblocked it to see what
    the phishing email looked like. As for the subject line being in red font,
    I assume now that was also Windows Mail trying to get my attention.

    I tried to find something about this in Windows Mail Help but to no avail. I
    find Vista Help in general to be frustrating and frequently not very
    helpful. I prefer XP Help and OE Help.
    Melelina, Feb 1, 2009
  6. They don't do help very well. Especially since they never finished
    developing Winmail. I'm glad you figured it out. The junk filters are hard
    to turn off in WinMail completely.


    Steve Cochran, Feb 2, 2009
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