Refresh Screen problem with screen

Discussion in 'Windows Vista Performance' started by Anne, Jul 14, 2008.

  1. Anne

    Anne Guest

    My hubby has the Acer 6920G laptop and has the problem of the screen freezing
    and then flickering during game play on it. Acer have said this is a gaming
    machine wich an NVidia graphic card but it's a chip.

    How do we get driver updates for the NVidia chip? NVidia says chips cannot
    not be updated!

    My hubby is threatening the throw the laptop and all games in the bin -
    please help us.

    Anne, Jul 14, 2008
    1. Advertisements

  2. Where did you get that info? On the Nvidia site?

    The Acer site SUCKS.
    John Amendall, Jul 14, 2008
    1. Advertisements

  3. Anne

    Anne Guest

    I know the Acer site sucks - It's help we want as my hubby suffers from
    depression and this is driving him deeper into.

    Please, I need to know what to do. I want to know how to change the 60hertz
    refresh rate in Vista?
    Anne, Jul 14, 2008
  4. Google "belarc advisor"

    Download and run it.

    Tell us what it says about your onboard video (Display section).
    John Amendall, Jul 14, 2008
  5. Anne

    LeeTutor Guest

    I'm assuming you have Control Panel set to the Vista view, rather than
    Classic view (which is icons for a bunch of applets.) So go to Control
    Panel, click on the Appearance and Personalization link, in the next
    window click on Personalization, in the next window click on Display
    Settings, in the next window click on the button for Advanced Settings,
    then click on the Monitor tab. There you will find a list box where you
    can adjust the monitor refresh rate.

    At least this is how it can be done on my Dell XPS 410 pc with an
    NVidia graphics driver. I would imagine it is the same (or very nearly)
    on your machine.
    LeeTutor, Jul 14, 2008
  6. Anne

    Anne Guest

    Hello John

    It says "NVidia GeForce 9500M GS" (Display Adapter)
    Generic PnP Monitor 15:9

    We've tried every thing I can think of even to downloading updates and there
    is no way I can change the 60Hertz refresh rate. I know it needs a higher
    refresh rate to cope with the game graphics. It isn't just one game - it's

    Anne, Jul 14, 2008
  7. Anne

    PaulM Guest

    Your LCD monitor is 60 hertz only. You can not change it.

    PaulM, Jul 14, 2008
  8. Anne

    Nonny Guest

    32-bit drivers were updated in June
    64-bit drivers were updated in May

    As for the refresh rate... you're stuck with that on a laptop screen.
    Nonny, Jul 14, 2008
  9. Anne

    Anne Guest

    What can we do then?
    There must be something.
    Vista is new to me but it's little things like this that make it frustrating
    and annoying.
    Can we format or return to factory specs? Or even change Vista to XP?

    It's making the games impossble to play. At times the screen flickers so
    much you can't see whats going on. The only thing I can think of is
    re-installing the games using the minimum of specs. We've even tried playing
    them using the compatibility mode.
    If we can't change it or do anything else I can see it going in the trash
    because it's not worth the money we spent. It was sold as a gaming machine
    WITH a graphic CARD not chip. All websites I've checked give out the same.

    I can change my LCD monitor but I use XP.

    Anne, Jul 14, 2008
  10. Anne

    Nonny Guest

    The refresh rate on your screen is NOT a Vista thing, it's a hardware
    Won't change the refresh rate problem.
    Sounds like a plan.

    You might also try hooking up an external monitor. That would take
    care of the refresh rate problem, if that is what's causing the
    Nonny, Jul 15, 2008
  11. Anne

    PaulM Guest

    Play the games on a lower setting.

    PaulM, Jul 15, 2008
  12. Anne

    Frenchy Guest

    In Vista, Right click on a clear area of the screen and select PERSONALIZE.

    Click THEME and change to, say WINDOWS CLASSIC

    From the Same PERSONALIZE Menu, select WINDOWS COLOR & APPEARANCE Take
    the tick OUT of the ENABLE TRANSPARENCY (if it is ticked) and then click
    the line
    "Open classic appearance properties for more color options"

    Select WINDOWS VISTA BASIC (I am assuming the Aero is selected)

    Cleick on EFFECTS on this same screen and take the ticks out of "show
    shadows under menus" and Show windows content when dragging"

    CLICK APPLY to get out.

    All the above are lowering the background load on your Laptops graphics
    card and will help.

    One more thing, you should be able to access the NVIDIA Control panel,
    either from the right hand tray icon or from right click menu on
    desktop. If you can, in there select 3D settings and then select
    "Adjust image settings with preview" Click to select "Let the 3D
    application decide". Click APPLY at the bottom to get out of there.

    What you have not said, is what games hubby is trying to run. Many
    slightly older games require a tweak to run under Vista. After you have
    tried the above, right click on the game Icon on the screen and select
    PROPERTIES and then select the COMPATIBILITY Tab. Try selecting "Run
    this program in compatibility mode for WinXP2" APPLY and try the game
    from double clicking that icon. If that doesn't work go back to the
    COMPATIBILITY tab and ALSO select "Run as administrator". If that
    doesn't help go back again and take out the run as XP2 and just leave
    the Administrator. You have to fiddle with these.

    Above all, as someone else said, try lowering the quality settings
    within the game controls. Lower Anti aliasing to 2 or zero for a start.
    You should know your Laptop native resolution (Right click desktop,
    and then PERSONALIZE and then display settings. Try running the game in
    the SAME resolution as your laptop.

    Report back, especially with what game(s) are giving problems and I will
    post some more ideas

    Frenchy, Jul 15, 2008
  13. Anne

    Anne Guest

    I'll get back to you later today - it's late & our bed time
    Anne, Jul 16, 2008
  14. Anne

    JW Guest

    You should be able to get the latest drivers for the Nvidia card/chip for
    your laptop at the Acer Website. Actually laptops do use cards instead of
    chips mounted on their MOBOS so they can offer laptops with different chips.
    However, the laptop has to be completely taken apart to change the
    What model Nvidia chip does the laptop have?
    You can also check at for a driver update.
    JW, Jul 16, 2008
  15. Anne

    Anne Guest

    Hello "JW"
    We tried updating the drivers - kept getting an error message saying that
    because it was a laptop, it couldn't be done!!!

    We went to where we buy our games from, mentioned the proplem to him and he
    said it sounded as if it was the virtual memory not clearing out. Being more
    computer savvy than hubby I had a feeling it was that. He's not the sort to
    listen when he's made his mind up about something and is usually peering over
    my shoulder.

    The guy at the shop is a PC game tech and a computer tech. He'd had the same
    thing happen with one of his games and recommended that we download some
    software program that fixes it. So I will be asking for a link to download it
    in another question.

    Thank you everyone who has been giving us the help they have. Thank you JW,

    Anne, Jul 16, 2008
  16. Anne

    Anne Guest

    The game that causes the problem is Brian Lara's International Cricket 2007.
    It plays fine until a boundry is hit and two fielders run to retrieve the
    ball. The game graphics start to flicker, getting worse everytime the game
    gets to a boundry shot.

    I was told by someone who is a gaming buff that it is very probably a
    virtual memory problem and needs a software fix - is this possible?
    Thanks for your suggestions - will try them at the first possible chance.

    Anne, Jul 16, 2008
  17. Anne

    JW Guest

    For a latop you can not obtain a driver update from the Website.
    Try again at the sites I suggested in my previous post.
    JW, Jul 17, 2008
  18. Anne

    Anne Guest

    It didn't work as the link to the site asked for money to be paid before
    anything could be downloaded but I didn't see the site - I had to go out &
    trusted hubby to do it himself.
    I have sorted out the problem myself - we took out all the games, then I
    went into the registry and took all items out that were left behind by the
    games. I then told him to install one of the games, which he did after a
    defrag. We updated something - not a driver - and a check disk this morning
    and now everything is running okay as far as I can see.

    It's helping me learn about Vista but I still won't use it - more buggy than
    my XP has ever been. I've had hardly any problems with it and none for about
    18 months to 2 years.

    Thank you for all the help you gave, I'm just sorry none of it worked.
    Anne, Jul 17, 2008
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.