Registry key. Windows SP2 Problems. Some help would be nice =)

Discussion in 'Windows Update' started by Stawr, Oct 25, 2004.

  1. Stawr

    Stawr Guest

    Okay, for several days I have been trying to download Windows SP2 because I
    have turned on Automatic Updates.
    This has been going for several months and every time I have tried to
    install Windows Security Pack 2, the installation stops in a window pops up
    telling me that 'Access is denied'.

    I found out that there was a solution to this problem by finding certain
    registry keys on setupapi.log (or something related like that, I'm afraid I
    am noy a computer expert). And then delete them using regedit.

    My question is, how do you know which registry keys to delete? Are there
    other solutions to solve this 'Access is Denied' problem?

    Thank you!

    - M.A.
     
    Stawr, Oct 25, 2004
    #1
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  2. Stawr

    jim riverman Guest

    jim riverman, Oct 26, 2004
    #2
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  3. Hi

    Please see the "Access denied" section here:

    http://www.michna.com/kb/WxSP2.htm#Cannot_install_Service_Pack_2


    I suggest you start out with the SubInAcl.exe tip there and see if
    that solves your problem.
     
    Torgeir Bakken \(MVP\), Oct 26, 2004
    #3
  4. Stawr

    Stawr Guest



    I have done what you have suggested but I'm afraid I am still unable to
    download Windows SP2, constantly in the middle of the installation. It stops
    and a window pops up stating that Access is Denied...

    Just a note:
    I have Ad-Aware, Spybot: Search and Destroy and SpywareBlaster on the
    computer, could that be a part of this problem?
     
    Stawr, Oct 31, 2004
    #4
  5. Hi

    Maybe, I suggest you uninstall them and see if that helps.

    Also, some log files you can check for any clues or error messages:

    %windir%\Svcpack.log
    %windir%\setupapi.log

    (%windir% is typically C:\Windows)


    You might need to enable verbose logging to find the reason in one
    of those log file, see here for how to enable it:

    http://www.michna.com/kb/WxSP2.htm#Cannot_install_Service_Pack_2
     
    Torgeir Bakken \(MVP\), Nov 1, 2004
    #5
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