Reinstall of Intranet/Companyweb failing

Discussion in 'Windows Small Business Server' started by Ronbo, Jan 26, 2007.

  1. Ronbo

    Ronbo Guest

    Original Issue that caused me to notice problem (followed by steps taken
    todate):

    The problem below started between 12/5-12/13/2006. I was getting Server
    Performance Reports via Exchange Server successfully through 12/4/2006. I
    have no Server Performance reports between 12/5-12/12/2006 and when they
    resumed, I get the following message in the Server Performance Reports email
    (still has attachments). Note: I ran out of hard disk space on root drive on
    12/8/2006.

    ***** Message in Server Performance Reports EMAIL when receiving ********
    Server Error in '/Monitoring' Application.
    --------------------------------------------------------------------------------
    Runtime Error
    Description: An application error occurred on the server. The current custom
    error settings for this application prevent the details of the application
    error from being viewed.

    Details: To enable the details of this specific error message to be viewable
    on the local server machine, please create a <customErrors> tag within a
    "web.config" configuration file located in the root directory of the current
    web application. This <customErrors> tag should then have its "mode"
    attribute set to "RemoteOnly". To enable the details to be viewable on remote
    machines, please set "mode" to "Off".
    ...... More info not necessarily pertinent to problem about Web.Config file
    --------------------------------------------------------------------------------

    ***** System Information *****
    Dell Power Edge 1800 running SBS 2003 (completely up-todate with all patches)
    2 NICS
    NIC 1: connected to Router to outside world (WAN Verizon Fios)
    192.168.1.2 (default gateway: 192.168.254.219)
    NIC 2: connected to switch/hub (LAN)
    192.168.254.219
    Running SQL 2000 (Sharepoint) <-- Was running MSDE before subsequent actions
    Running ISA 2004 as firewall
    Watches incoming WAN and routes to LAN as appropriate & vice versa
    Running Exchange 2003

    c:\>ipconfig /all

    Windows IP Configuration
    Host Name . . . . . . . . . . . . : DOMAINNAME-SERVER
    Primary Dns Suffix . . . . . . . : domainname.local
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : Yes
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : domainname.local
    Ethernet adapter LAN:
    Connection-specific DNS Suffix . : domainname.com
    Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit Ethernet
    Physical Address. . . . . . . . . : MACADDR
    DHCP Enabled. . . . . . . . . . . : No
    IP Address. . . . . . . . . . . . : 192.168.254.219
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . :
    DNS Servers . . . . . . . . . . . : 192.168.254.219
    Primary WINS Server . . . . . . . : 192.168.254.219
    Ethernet adapter WAN:
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Network Connection
    Physical Address. . . . . . . . . : MACADDR
    DHCP Enabled. . . . . . . . . . . : No
    IP Address. . . . . . . . . . . . : 192.168.1.2
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 192.168.254.219
    NetBIOS over Tcpip. . . . . . . . : Disabled

    *********************** ACTIONS TAKEN ********************
    Did steps outlined in KB829114 multiple times, each time with same result.
    Last Steps taken (Trying to see if using SQL Server 2000 would clear problem):
    KB829114 (Followed steps exactly)
    KB832880
    KB887624 (Microsoft Update after 832880 applied)
    Rebooted Server
    Installed SQL Server 2000 <-- Followed MSoft website instructions
    Installed SQL Server 2000 SP4 <-- Followed MSoft website instructions
    Converted Sharepoint from MSDE to SQL Server
    Rebooted Server
    ipconfig /flushdns
    iisreset
    KB829114 (Followed steps exactly with 2 exceptions)
    (Did not remove Microsoft SQL Server 2000 (SHAREPOINT)
    (Did not remove C:\Program Files\Microsoft SQL

    Server\MSSQL$SHAREPOINT)
    Doing so causes problems with Automatic Start on Microsoft
    Firewall
    and SBS Monitoring processes.
    KB832880
    KB887624 (Microsoft Update after 832880 applied)
    Rebooted Server
    Attached Sharepoint to SQL 2000
    Successfully ran CEICW
    ********************** Current Logs & Problems *****************
    Eventlog
    MsiInstaller: Event ID: 1015 domainname\administrator: Failed to connect to
    server: Error: 0x800401F0 (event in log 3 times)

    stsadm.log
    3 01/25 18:39:02 7496 Windows SharePoint Services log file
    0 01/25 18:39:02 7496 #30066: The server instance specified was not found.
    Please specify the server's address and port.
    0 01/25 18:39:03 7496 Cannot connect to the configuration database.
    0 01/25 18:39:04 7496 stsadm: Cannot connect to the configuration database.
    3 01/25 18:39:06 340 Windows SharePoint Services log file
    0 01/25 18:39:47 340 The server instance specified was not found. Please
    specify the server's address and port.
    0 01/25 18:39:47 340 stsadm: The server instance specified was not found.
    Please specify the server's address and port.
    3 01/25 18:40:57 7328 Windows SharePoint Services log file
    3 01/25 18:48:09 4172 Windows SharePoint Services log file
    END STSADM.LOG

    SETUP.LOG (everything showed success except below)
    Component Name: Intranet
    Version: NA
    Installation Status: Failure
    Error Message: An error occurred while installing Windows
    SharePoint Services and creating your
    intranet site.
    END SETUP.LOG

    EVENTLOG.TXT (every single time have gotten errors below. result is empty
    companyweb directory)
    [01/25/07,18:41:01] Intranet: DNS record exists for companyweb. No need to
    create DNS entry.
    [01/25/07,18:41:02] Intranet: ***ERRORLOG EVENT*** : CreateCompanWeb -
    Companyweb virtual server exists! hr= [800700b7]
    [01/25/07,18:41:03] Intranet: ***ERRORLOG EVENT*** : HrStoreCompanywebPath
    failed in CClientX::DoInstall hr= [80004003]
    [01/25/07,18:41:03] Intranet: ***ERRORLOG EVENT*** : CreateVirtualDir failed
    in CClientX::DoInstall hr= [80004005]
    [01/25/07,18:41:03] Intranet: Exiting Install
    END EVENTLOG.TXT

    ERRORLOG.TXT (everytime run KB824119 steps, get the following error)
    [01/25/07,18:41:02] Intranet: [2] CreateCompanWeb - Companyweb virtual
    server exists! hr= [800700b7]
    [01/25/07,18:41:03] Intranet: [2] HrStoreCompanywebPath failed in
    CClientX::DoInstall hr= [80004003]
    [01/25/07,18:41:03] Intranet: [2] CreateVirtualDir failed in
    CClientX::DoInstall hr= [80004005]
    [01/25/07,18:41:20] Server Configuration: [2] Failed to Create the Company
    DL public folder
    [01/25/07,18:41:21] Server Configuration: [2] Failed to Create the Company
    Contacts public folder.
    [01/25/07,18:41:21] Server Configuration: [2] Failed to create the Public
    Folder with error [0x80072f8f].
    END ERRORLOG.TXT

    ********************** Current Result ************************
    Open Server Management Console
    Can Browse Default website
    Cannot successfully browse to Sharepoint Central Administration
    http://domain-name:30519/ yields
    Server Error in '/' Application (Runtime Error)
    https://localhost
    Gets certificate error. Continue to website. Selection possibilities
    My Company's Internal Web Site (selection does nothing)
    Network Configuation Wizard (selection works)
    Remote Web Workplace (selection works)
    Information and Answers (selection works)

    MY CONCLUSION:
    Switching MSDE to SQL Server 2000 did not change/help anything
    Key seems to be
    stsadm.log The server instance specified was not found. Please specify the
    server's address and port.
    Eventlog
    MsiInstaller: Event ID: 1015 domainname\administrator: Failed to connect to
    server: Error: 0x800401F0 (event in log 3 times)

    I am now stuck. I have taken many actions to correct this problem, all
    revolving around KB829114. When I do the Add/Remove SBS Server Tools
    (Maintainance) and Intranet (Install), I always get a Red X on Server tools
    in install & always get event 1015. Sharepoint never completes its install
    correctly, companyweb directory is created empty, Registry Key Intranet is
    created without all the entries, etc.

    What should I try next?
     
    Ronbo, Jan 26, 2007
    #1
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