Reinstallation of certain Server components not working

Discussion in 'Windows Small Business Server' started by Cary Darden, Feb 28, 2006.

  1. Cary Darden

    Cary Darden Guest

    Due to the problems in this thread <<SBS 2003 Wizard problems runtime
    errors?>> I have come to the conclusion that I believe that certain server
    components need to be reinstalled. However, when I go to the add/remove
    programs and click on SBS 2003 it brings me to the page where I must input my
    license key. Even though I know I am using the correct license key it keeps
    telling me that it isnt valid. Is this is virus? Am I going to have to
    completely reformat the computer?
     
    Cary Darden, Feb 28, 2006
    #1
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  2. Hi Cary,

    Thanks for using the SBS newsgroup.

    From your description, I understand the issue to be: you are prompted to
    input license key when try to reinstall some components on the SBS server
    box. If I am off base, please don't hesitate to let me know.

    What is the result if you input the appropriate license key (just use your
    SBS 2003 product key)? Does the reinstallation process continue and
    complete properly. If yes, it should be normal behavior.

    If the issue persists, please help me collect some information to trouble
    shoot the issue:

    1. What is the exact error message? Can you help me capture a screen shot
    for analyze?
    2. What components you tried to reinstall that leads to the issue?
    3. Can you find any related error event logged in Event Viewer? If yes,
    please paste detail error message in the newsgroup.

    I appreciate your time! I am happy to be of assistance to you and look
    forward to your reply.

    Have a nice day!

    Sincerely,

    Jenny Wu
    Microsoft CSS Online Newsgroup Support
    Get Secure! - www.microsoft.com/security
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    --------------------
     
    Jenny wu [MSFT], Mar 1, 2006
    #2
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