Remote Assistance 2

Discussion in 'Windows Vista Networking' started by Puppy Breath, Apr 27, 2006.

  1. Puppy Breath

    Puppy Breath Guest

    In Remote Assistance you have the option to "Offer to help someone" by
    entering their computer name or IP address. Does that allow the "trusted
    expert" to initiate the session? Does the IP address have to be within the
    local network or domain? Can't find any info on this.
    Puppy Breath, Apr 27, 2006
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  2. It'll have to be within the network - usually the domain. If you have ADFS
    on your servers, that'll enable you to communicate across domains.

    Also works if you have a fixed IP or DNS name for your computer.

    Zack Whittaker
    » ZackNET Enterprises:
    » MSBlog on ResDev:
    » Vista Knowledge Base:
    » This mailing is provided "as is" with no warranties, and confers no
    rights. All opinions expressed are those of myself unless stated so, and not
    of my employer, best friend, Ghandi, my mother or my cat. Glad we cleared
    that up!

    --: Original message follows :--
    Zack Whittaker, Apr 27, 2006
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