Remote Control not working to Digital Cable Set Top Box

Hi All,

After an extensive search of the MCE Newsgroup I've come to realize that I
am not alone in my frustration in setting up my Digital Cable Set Top Box
with Media Center.

As it stands right now, I cannot get MCE to change the channel on the Set
Top Box through the IR Blaster. I have a General Instrument (not General
Instruments) Digital Cable Set Top Box.

I have gone through all of the possible variations of two digits or three
digits or four digits vs. pressing enter or not pressing enter. I have gone
through the MCE remote "relearning" process where I have to press a number
and hold it over and over again through each number. I have also tried
telling MCE that my Set Top Box does not have a Remote Control at all. (None
of the 9 codes offered by MCE worked).

So what now? Is it possible that the blaster is just simply broken or am I
dealing with some kind of hardware incompatibilities.

Have any of you actually experienced this same problem with a General
Instrument Set Top Box? I know others have had the same problem with other
boxes.

Also, I read in another post that I should check to make sure my Set Top Box
supports IR and not RF. Can anyone elaborate on this? How do I find out?

Thanks in advance.
Darrell

 

Darrell,

Search the Microsoft Knowledge Base...
The anwser is in there...

Chasbo

 

Why don't you just tell the guy the answer! WHY make him search when you
know the solution!!! Your part of the problem!!! If you gonna post, then
for crying out loud, don't post riddles!!!

Darrell, I had the same problem. I found that I had to place my IR cable in
the exact spot on my cable box in order for it to change the channels. It
was a beast because the you have to use a flashlight shined on the cablebox
to see where the bloody IR spot is. Mine was located on the left side
towards the bottom of the cable box. I taped the bloody cable right over
that spot and finally, the darn thing changed channels. Good Luck. Thanks
for nothing Chasbo!

 

Carter,

He stated that he had searched the newsgroup and still
didn't couldn't get it to work with various suggestions..

I thought he would have better success in reading a
detailed resolution from the KB...

The knowledge base offers solutions for many of STB's...

May Peace Be with You....

Chasbo

 

You also may have a UHF remote and not an IR remote. That would also be a
problem as you cannot use a UHF remote with the IR blaster.

 

Thanks Carter,

That was it. I had to move that little thing about 1mm to the left and it
started working.

Thanks for the help everyone.

Darrell

 

If you use a video camera that has "night shot" capability, you can point it
at the smoked plastic areas on your set-top box and see right through them to
find the IR receiver. The IR receiver on mine was a 1/2" square with a small
circle in the center.

Mark

 

I have a similar problem. I have tried all the afore mentioned things, and I
have placed my ir blaster right on top of the square with the eye in the
middle. No-GO

I bought a universal remote, thinking I could teach it the code thru the
Dish 811 hdtv ird.......No Go....

I would love to get past the startup pages on MCE, and am getting desperate!.

Usually I can figure this stuff out.....Not so far.

Again. I have tried all the stuff mentioned above.

Please send me a link or give some help, Thanks, and sorry for Hijacking
this thresd, but the original poster had is problem resolved, and my
situation was almost the same...thnks