replacing hardware

Discussion in 'Server Setup' started by Don Powell, Jan 5, 2009.

  1. Don Powell

    Don Powell Guest

    Strange issue when upgrading the motherboard/CPU/RAM on one of our 2003
    servers. When I try to boot to the new hardware the system gets as far as the
    startup splash screen but the system just sits at the scrolling bar and never
    goes past it. What's really odd about it is that if I decrease the RAM size
    from 4GB (which is what the original motherboard had) to 2GB then the system
    boots and detects the new hardware. As soon as I bump it back up to 4GB it
    just sits there. What might the amount of RAM have to do with it?
     
    Don Powell, Jan 5, 2009
    #1
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  2. Don Powell

    Dave Patrick Guest

    Dave Patrick, Jan 5, 2009
    #2
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  3. Have you tried swapping the memory modules? Could be bad memory?

    --

    Regards,
    Hank Arnold
    Microsoft MVP
    Windows Server - Directory Services
     
    Hank Arnold (MVP), Jan 5, 2009
    #3
  4. Don Powell

    Don Powell Guest

    Tried numerous motherboards and memory. Definitely not bad hardware, but a
    good tought.
     
    Don Powell, Jan 5, 2009
    #4
  5. Don Powell

    Don Powell Guest

    KB824125 is what I've done on our other servers after replacing the hardware
    but I can't on this one until I can get to a login prompt.

     
    Don Powell, Jan 5, 2009
    #5
  6. Don Powell

    Dave Patrick Guest

    Dave Patrick, Jan 5, 2009
    #6
  7. Don Powell

    Don Powell Guest

    Well, here's the result of my problem. After disabling devices one at a time
    in Device Manager I finally narrowed the problem down to an Intel System
    Management BIOS Driver. If I disabled this device the system booted just fine
    regardless of the amount of RAM in the system. Don't know why the RAM size
    would have anything to do with it, just one of those mysteries. Anyway, I'll
    be contacting Intel looking for updated drivers.

    Thanks to all who posted on this. I really appreciate your input.

     
    Don Powell, Jan 6, 2009
    #7

  8. We had this problem with a DL370. Two problems: 1 was the 'new
    memory' was incompatible with the old memory already in place and 2,
    the BIOS was not set correctly for the memory.

    I figure you have already tried using the 4g as 2g, verifying each
    stick is good in any slot?

    Mike
     
    Special Access, Jan 6, 2009
    #8
  9. Don Powell

    Don Powell Guest

    Yup, tried multiple motherbaords and lots of different memory sticks.

    After disabling devices one at a time in Device Manager I finally narrowed
    the problem down to an Intel System Management BIOS Driver. If I disabled
    this device the system booted just fine regardless of the amount of RAM in
    the system. Don't know why the RAM size would have anything to do with it,
    just one of those mysteries. Anyway, I'll be contacting Intel looking for
    updated drivers.
     
    Don Powell, Jan 6, 2009
    #9
  10. Don,
    Thanks for posting the results of this little conundrum. I just replaced a
    server running Windows Server 2003 Standard Edition with an Intel server
    using the new S5500BC system board and struggled-through just this scenario.
    Everything worked just fine with 2 GB of memory, but as soon as I slapped the
    second DIMM into place, though BIOS would correctly report 4 GB of memory,
    windows would blue screen every time. It would not even boot in Safe Mode.
    This held true despite having updated the BIOS and all firmware drivers and
    getting the OS current with all updates.

    I was at a loss, even spending time through two lengthy telephone sessions
    with Intel support staff that left us both scratching our heads without any
    resolution. I assumed that I had a bad DIMM as I could get the system to
    boot with one DIMM in either the A1 or B1 slot. I got a replacement set (all
    Intel Certified stuff) but no change. It wasn't until I stumbled upon your
    post that I got resolution. I should have checked with you first!

    I will now haunt the Intel site to see if there is a fix for the problem,
    but am the meantime all is right with the world thanks to your tenacity.
    Thanks again!
     
    Honus on the Sound, Jun 5, 2009
    #10
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