Road Runner account setup issue

Discussion in 'Windows Vista Mail' started by Mark Cheadle, May 6, 2009.

  1. Mark Cheadle

    Mark Cheadle Guest

    Good day,
    I am trying to set up a new email account with Window's Mail on Vista. I
    have set up the parameters as instructed on the Road Runner help site and
    receive these two error messages:
    The connection to the server has failed. Subject 'test', Account:
    'smtp-server.hot.rr.com', Server: 'pop-server.hot.rr.com', Protocol: SMTP,
    Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E

    and

    The connection to the server has failed. Account: 'smtp-server.hot.rr.com',
    Server: 'smtp-server.hot.rr.com', Protocol: POP3, Port: 110, Secure(SSL):
    No, Socket Error: 10060, Error Number: 0x800CCC0E

    Can you help fix this problem?
    thanks.
    regards,
    Mark
     
    Mark Cheadle, May 6, 2009
    #1
    1. Advertisements

  2. Mark Cheadle

    Dave Guest

    You've got the server names reversed.

    The Incoming (POP3) should be pop-server.hot.rr.com
    port 110

    The Outgoing (SMTP) should be smtp-server.hot.rr.com
    port 25
     
    Dave, May 6, 2009
    #2
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.