Router Problem on Vista Machines

Discussion in 'Windows Vista Networking' started by rmgalante, Sep 1, 2007.

  1. rmgalante

    rmgalante Guest

    I have a home network with a Linksys BEFW11S4 wireless access point
    and router. I have one server running W2k3, one desktop running XP Pro
    SP2 and two laptops running XP Pro SP2 (the laptops rarely run
    simultaneously). Everything was working fine for years.

    Then I bought an wireless HP laptop with Vista Ultimate 64-bit
    operating system. Every time I bring that machine on the network, my
    router has to be restarted. It works for a couple of minutes, and the
    wireless network on the new machine goes down again. If I try to use
    file sharing from an XP machine to the Vista machine, the network goes
    down, and explorer hangs. The file transfer fails and I have to
    restart the router. Sometimes I have to reboot the machine to get rid
    of the Copy File dialog box, which is hung and won't go away. I can't
    logoff either; it just hangs and hangs when its in this state.

    I thought something was wrong with my router, but the problem only
    occurs when I turn on the Vista laptop.

    I bought my daughter a laptop with Vista Home Premium. That laptop has
    the same problem. The wireless network disconnects, especially when I
    am trying to copy files from XP to Vista..

    This is bad. I am unable to use the wireless network with my Vista
    machines. And file sharing between XP and Vista 64-bit machine hangs
    the Vista machine. I have to shut the machine off to get it to
    recover.

    So far my impression of Vista is not good. I am going to buy an 8 port
    wireless access point and router so I can connect my Vista machines
    directly to the router. I should get a faster connection that way.
    This wireless networking is wasting alot of my time.
     
    rmgalante, Sep 1, 2007
    #1
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  2. rmgalante

    rmgalante Guest

    As a test, I found a network cable lying around my office. I set the
    Vista 64-bit machine's wireless connection so that it wouldn't
    automatically connect to the wireless network, if it found it. Then I
    created a local area network connection and connected the network
    cable between my router and my Vista 64-bit machine.

    Now, file sharing works. I am able to copy large files and entire
    directories from machines on the wireless network (which are running
    XP Pro SP2). And my router is not getting hung up. Only time will
    tell. But it looks like Vista's wireless network stack is the problem.

    By the way, my network is not using DHCP. All my machines have static
    ip addresses.
     
    rmgalante, Sep 1, 2007
    #2
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  3. rmgalante

    Barb Bowman Guest

    that particular Linksys router is quite old. check for a firmware
    update. Then see http://support.microsoft.com/kb/932134 and run the
    test at
    http://www.microsoft.com/windows/using/tools/igd/default.mspx

    You really should consider replacing the router.


    --

    Barb Bowman
    MS Windows-MVP
    http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
    http://blogs.digitalmediaphile.com/barb/
     
    Barb Bowman, Sep 2, 2007
    #3
  4. rmgalante

    rmgalante Guest

    Thanks for your response.

    Here is an update. I've found that the machine running Vista Ultimate
    (a 64-bit machine), is the primary culprit for disrupting my network.
    I have that machine connected directly to a router port. Since I did
    that, my network has settled. The machine running Vista Home Premium
    is able to communicate with other machines on the network without
    disrupting the network. I am able to copy files to the Vista Home
    Premium machine (wireless) from the Vista Ultimate 64-bit machine
    (direct) pretty quickly. But copying from XP Pro SP 2 (wireless) to
    the Vista 64-bit machine (direct) is pathetically slow, although it
    does work.

    I have considered buying a new router, and I will one day. But I'm
    waiting for the N routers to come down in price first. Besides, I not
    interested in throwing more hardware at Vista. What I have is adequate
    for my purposes, as long as I don't try to use the wireless network on
    my 64-bit Vista machine.
     
    rmgalante, Sep 4, 2007
    #4
  5. rmgalante

    Barb Bowman Guest

    exactly what wireless is in this machine? could you post the text
    output from ipconfig /all please?

    --

    Barb Bowman
    MS Windows-MVP
    http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
    http://blogs.digitalmediaphile.com/barb/
     
    Barb Bowman, Sep 4, 2007
    #5
  6. rmgalante

    rmgalante Guest

    Here is the output from the ipconfig /all commad. Thanks for your
    help.

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Vista64a
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Wireless LAN adapter Wireless Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Broadcom 802.11a/b/g WLAN
    Physical Address. . . . . . . . . : 00-1A-73-68-5F-DE
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Bluetooth Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Bluetooth Device (Personal Area
    Network)
    Physical Address. . . . . . . . . : 00-1F-9C-E1-31-80
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : NVIDIA nForce Networking
    Controller
    Physical Address. . . . . . . . . : 00-1F-9C-E1-31-80
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::37da:8989:1aef:
    7192%8(Preferred)
    IPv4 Address. . . . . . . . . . . : 192.168.17.119(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.17.1
    DNS Servers . . . . . . . . . . . : 22.50.157.101
    22.50.157.102
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter Local Area Connection* 6:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{C26294BC-5516-4293-
    A9B2-2F1080703DD2}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 7:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{06E28D12-4CF0-4560-AC2A-
    D649D41B7A0D}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 9:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{A744DCC6-B638-4C24-8EA6-
    C8D0411CBA4C}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::5efe:
    10.10.10.119%9(Preferred)
    Default Gateway . . . . . . . . . :
    DNS Servers . . . . . . . . . . . : 22.50.157.101
    22.50.157.102
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter Local Area Connection* 10:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : 6TO4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 12:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-
    Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
     
    rmgalante, Sep 5, 2007
    #6
  7. rmgalante

    Barb Bowman Guest

    the Broadcom drivers have been good. I still think that the real
    solution (regardless of what causes the error) is to replace the
    router itself.

    --

    Barb Bowman
    MS Windows-MVP
    http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
    http://blogs.digitalmediaphile.com/barb/
     
    Barb Bowman, Sep 5, 2007
    #7
  8. Well I have a brand new linksys router (WRT54GC), which of course
    isn't obsolete or old. And I have exactly the same problem. Running
    Microsoft's test it showed up that my router doesnt support uPnP.
    If you are lucky like I am, and your problem is with bittorrent, you
    can disable uPnP features on it. Native windows file transfers are
    another thing. Anyone knows how to disable these functions?
    I find hard to believe that this guys of Microsoft never heard about
    "backward compatibiliy". My friend, who owns the laptop, was about to
    uninstall Vista. It is really stupid to say that your router is
    obsolete. What will be the next step? Next windows version will say:
    You have to replace your house, its obsolete for Windows XXX. Buy only
    the houses with the Vista XXX.
    Thanks in advance.
     
    cocodrileando, Sep 8, 2007
    #8
  9. rmgalante

    Barb Bowman Guest

    http://support.microsoft.com/kb/934430/en-us

    --

    Barb Bowman
    MS Windows-MVP
    http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
    http://blogs.digitalmediaphile.com/barb/
     
    Barb Bowman, Sep 8, 2007
    #9
  10. rmgalante

    rmgalante Guest

    rmgalante, Sep 14, 2007
    #10
  11. rmgalante

    Barb Bowman Guest

    Barb Bowman, Sep 14, 2007
    #11
  12. rmgalante

    mulchmover Guest

    I am glad I found this site, I thought it was just me. I have a computer with
    windows xp, its a desktop with high speed internet. my daughter has a new
    laptop with windows vista and is wireless, I also purchased a router and set
    it up,it worked for a few weeks then all the sudden it started to tell me I
    was connected to multiple networks, which I wasent. I worked with the router
    company for hours they finally told me to call the computer maker (dell). I
    purchased a Linksys wrt54gv8 . I dont know what to do at this point tech
    support with all the places dont help. I am open to suggestions.
     
    mulchmover, Oct 2, 2007
    #12
  13. rmgalante

    Barb Bowman Guest

    please post the text output of

    ipconfig /all

    --

    Barb Bowman
    MS Windows-MVP
    http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
    http://blogs.digitalmediaphile.com/barb/
     
    Barb Bowman, Oct 2, 2007
    #13
  14. It could be incompatible issue. I would check if there is any new firmware
    for the router and new driver for the NIC. This post may help too.

    Vista incompatible issuesVista Incompatible issues. 1. Some switches or
    routers may not compatible with Vista - Solutions: upgrade the firmware,
    disable the IPv6, re-configure the ...
    www.chicagotech.net/vista/vistacompatible.htm


    --
    Bob Lin, MS-MVP, MCSE & CNE
    Networking, Internet, Routing, VPN Troubleshooting on
    http://www.ChicagoTech.net
    How to Setup Windows, Network, VPN & Remote Access on
    http://www.HowToNetworking.com
     
    Robert L \(MS-MVP\), Oct 2, 2007
    #14
  15. rmgalante

    mulchmover Guest

    ok one stupid question where do i get the update for the firmware, i cant
    download anything because i cannot get online!!! Thanks
     
    mulchmover, Oct 2, 2007
    #15
  16. rmgalante

    AJR Guest

    Comment - you should post your problem separately and not as an "addendum"
    to another's post (rmgalante).

    Cisco provides two very good utilites for troubleshooting Linksys routers on
    their site. You should be able to acces the internet directly via one of the
    computers - bypassing the router.

    t
     
    AJR, Oct 2, 2007
    #16
  17. rmgalante

    cowgirl777 Guest

    I have the exact same problem, I bought a cheap router Belkin54 and it worked
    for a couple weeks and now gets hung up when you try to get on IE, it freezes
    and I tried to connect from the modem to the machine and it still is frozen
    and says "Internet Explorer is not responding" I didnt want to take the
    router back if that wasn't the problem. The laptop is a month old, and like
    you said I can't get on the Internet to download anything to fix it. I tried
    several things , like make IE the default browser, IE with no add-ons, reset
    IE and restart etc... Thank You
     
    cowgirl777, Oct 11, 2007
    #17
  18. rmgalante

    cowgirl777 Guest

    Update: I tried several things at once, not sure which one worked. I did the
    command prompt CMD. cntrl shift enter typed: netsh int ip reset enter and
    then restart. I also turned off my modem and unplugged it for 10 seconds,
    turned back on. TA DA Internet explorer works ! This is with a router from my
    cable modem to my new Compaq laptop Presario F500 with Vista. Its been a
    nightmare, I hope it continues to work, and I wish to thank the person who
    suggested those things . I hope this helps somebody out there with the same
    problem.
     
    cowgirl777, Oct 11, 2007
    #18
  19. rmgalante

    dalea Guest

     
    dalea, Oct 15, 2007
    #19
  20. rmgalante

    dalea Guest

    Having pretty much the same problem here. After a while every page I attempt
    to view produces the message: IE can not open that window. So I diagnose the
    problem. Get answer: there is no problem with your connection. I close, renew
    and view. This goes on for a while. Then I get the not open message again.
    This time it is turn off the TCP setting not compatible with your router. Do
    so. Works for a while, then it is tune up TCP settings. Works for a while,
    then 'windows has encountered a problem it can not fix'.

    What is going on here? Vista is increasingly looking like a highly defective
    product.

    What should I do?
     
    dalea, Oct 15, 2007
    #20
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