Run Adobe Premiere Elements on Vista 64 bit system

Discussion in 'Windows 64 Bit' started by bboyd23, May 20, 2008.

  1. bboyd23

    bboyd23 Guest

    I'm trying to run Adobe Premiere Elements on my new 64 bit laptop but am
    having nothing but problems. Adobe can't seem to help me, I talk to one
    person and get told that it will run in 32 bit compatibility mode and I talk
    to another guy and he tells me that it won't run at all. When the program
    runs it keeps freezing, sometimes it trys to load but then stops. Any ideas
    out there? Anybody else using this program successfully?
     
    bboyd23, May 20, 2008
    #1
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  2. bboyd23

    R. C. White Guest

    Hi, BBoyd.

    I can offer you sympathy and empathy, but not much else. :^{ (And I'm
    assuming a lot here because you never mentioned which version of Premiere
    Elements you have. Your post doesn't even mention either Vista or WinXP.)

    I've never run Premiere Elements, but I've run Photoshop Elements for years,
    ever since about PSE 2 and including PSE 3, 4 and 6 (skipped 5). The
    earlier ones were in WinXP Pro and generally gave me no problems. I don't
    recall if I ever tried it in WinXP x64. I was running PSE 4 when I joined
    the Vista beta in about August 2005 and tested both x86 and x64 through the
    end of the beta in November 2006. I've run nothing but Vista Ultimate x64
    since Vista RTM, except for occasional excursions into 32-bit and WinXP X64
    just to check out something.

    I complained bitterly about PSE 4 during the Vista beta, mostly about
    compatibility problems that prevented installation - or running after the
    install. But by RTM, it was installing and running properly in both x86 and
    x64. Then I upgraded to PSE 6 and have had only minor problems with that.

    Adobe has not been very helpful. Their Help files and websites offer a lot
    of generic help, but it's up to us to comb through and find which of the
    many suggestions MIGHT apply to our case. And their jargon makes
    Microsoftese look like a kindergarten primer. :>(

    Vista's "compatibility mode" is NOT for 32-bit compatibility. If you
    right-click on the executable and click Properties then the Compatibility
    tab, you'll see the options, which are for other Windows versions (Win95,
    Win2K, WinXP SP2, etc.), not for other hardware platforms. The PSE 6
    package lists "or Windows Vista" under System Requirements, with no
    distinction between x86 and x64. In fact, there are almost no 64-bit
    applications on the market today (at least for consumers) and all 32-bit
    applications that run on 32-bit Vista must also run on Vista x64. That's
    one of the rules. ;^}

    HOW have you tried to install Premiere Elements? Have you right-clicked the
    setup file and chosen to Run as Administrator? Are you the Administrator?
    "I've tried it" doesn't tell us enough to help you. Neither does "Didn't
    work". We need a step-by-step narrative of what you did and what results
    you saw, including any error messages.

    I can't find any newsgroups with either "premiere" or "adobe elements" in
    their titles. Have you tried Google?

    Sorry I can't offer more help than that. When you find the solution, please
    post back so that we'll be better able to help the next person with a
    similar problem.

    RC
    --
    R. C. White, CPA
    San Marcos, TX

    Microsoft Windows MVP
    (Running Windows Live Mail 2008 in Vista Ultimate x64 SP1)
     
    R. C. White, May 20, 2008
    #2
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  3. bboyd23

    LAXn''DRUMS Guest

    LAXn''DRUMS, May 26, 2008
    #3
  4. Dominic Payer, Feb 24, 2009
    #4
  5. Dominic Payer, Mar 10, 2009
    #5
  6. bboyd23

    Bogey Man Guest

    I have Vista Home Premium x64 and have Adobe Photoshop Elements ver. 6
    running without any problem on my machine.
     
    Bogey Man, Mar 11, 2009
    #6
  7. bboyd23

    R. C. White Guest

    Hi, saicam.

    Slight correction:
    A 32-bit system can see and use 4 GB of RAM. But most systems use the top
    part of the 4 GB address space for hardware drivers and other overhead. The
    amount of this overhead varies, but the typical system has about 3.2 GB
    available for the computer user. In 64-bit systems, this overhead is moved
    far out of the way, so the full 4 or 6 or 8 - or 128? GB can be used by the
    operating system.

    It's basically just binary arithmetic.
    2 ^ 32 = 4,294,967,296 = 4 GB
    2 ^ 64 = 18,446,744,073,709,551,616 = 18 exabytes - or over 18 billion GB -
    or some other number bigger than I can imagine!

    RC
    --
    R. C. White, CPA
    San Marcos, TX

    Microsoft Windows MVP
    Windows Live Mail 2009 (14.0.8089.0726) in Win7 Ultimate x64
     
    R. C. White, Nov 24, 2009
    #7
  8. bboyd23

    R. C. White Guest

    Hi, saicam.
    No. I've run Adobe Photoshop Elements (3, 4, 6 and now 8), but have never
    run Premiere Elements.

    While we were beta testing Vista Ultimate x64 in 2006, PSE 4.0 was one of
    the LAST applications to become compatible with 64-bit Vista. It finally
    began to run properly just as Vista "went gold". PSE 4, then 6 and now 8
    run well in Win7 x64. I don't know if it runs better in x64 than in x86
    because I haven't run 32-bit Vista or Win7 since late 2006.

    Adobe is slow to recognize that 64-bit is here. Their Flash Player will
    work in 32-bit IE8 on 64-bit Windows, but not in 64-bit IE8. See:
    http://kb2.adobe.com/cps/000/6b3af6c9.html By starting there, you might
    find your answer about Premiere Elements. The closest I've been able to
    come is this discouraging paragraph about Vista x64, with no mention of
    Windows 7:
    Note: For those versions of Premiere Elements that are compatible with
    Windows Vista, the 64 bit versions of Vista are not supported. Premiere
    Elements is compatible with 64 bit versions of Windows Vista. It has been
    tested on 64 bit Vista, and there are no known issues that are specific to
    the 64 bit version of the OS, However, Premiere Elements is not a 64 bit
    application. It runs on 64 bit Vista in 32-bit compatibility mode.
    http://kb2.adobe.com/cps/403/kb403402.html

    I hope this helps.

    RC
    --
    R. C. White, CPA
    San Marcos, TX

    Microsoft Windows MVP
    Windows Live Mail 2009 (14.0.8089.0726) in Win7 Ultimate x64

    P.S.: My previous post should have said that 2 ^ 64 is 16 exabytes, not 18.
    Not that it matters.
     
    R. C. White, Nov 25, 2009
    #8
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