Rundll32 error in IE

Discussion in 'Windows Vista Security' started by richene416, May 6, 2008.

  1. richene416

    richene416 Guest

    Everytime I try to open a new webpage I get a dialog box asking me if I want
    to allow or not allow rundll32 to run. Is this normal (I never had this
    problem a few weeks ago and have not downloaded anything)? If not normal, how
    do I fix it?
    richene416, May 6, 2008
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  2. richene416

    Smithsonian Guest

    I have never heard of that. It sounds like a virus to me. rundll32 is used
    to run .dll files I would say no and check your computer for viruses.
    Smithsonian, May 7, 2008
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  3. richene416

    richene416 Guest

    Thanks for your reply.
    I have run Northan Antivirus (newest version) and it does not find anything.
    I also downloaded RegCure and once in awhile it will find a tracking cookie
    and I will have it fix it. Spybot always finds something, but I am able to
    fix those problems.

    Any other suggestions?
    richene416, May 7, 2008
  4. richene416

    SG Guest

    SG, May 11, 2008
  5. richene416

    richene416 Guest

    I did as you said and I still get the message. I'm sure it's a virus or
    malware, but not sure how to get rid of it since Spybot & Norton either one
    pick it up.

    Any other suggestions?

    Thanks for your help!
    richene416, May 11, 2008
  6. richene416

    SG Guest

    1.. Open Internet Explorer 7.

    2.. From the Internet Explorer 7 command bar, choose Tools and then
    Internet Options.

    3.. In the Internet Options window, click on the Security tab.

    4.. Below the Security level for this zone area, and directly above the
    OK, Cancel, and Apply buttons, click the Reset all zones to default level

    5.. Click OK on the Internet Options window.

    6.. Close and then reopen Internet Explorer 7.

    7.. Try again to visit the web sites that were causing your problems to
    see if resetting the Internet Explorer 7 security settings on your computer

    All the best,

    Is your computer system ready for Vista?
    Want to keep up with the latest news from MS?
    Just type in Microsoft
    SG, May 11, 2008
  7. richene416

    richene416 Guest

    Still getting the pop-up window. Seems like this started when I subscribed &
    downloaded LimeWire. I tried to download a couple of things, and I think
    that's when all this started.

    Should I uninstall Limewire and anything that I have downloaded from that

    Thanks again for your help - sorry I'm being such a pest!
    richene416, May 11, 2008
  8. richene416

    SG Guest

    First of all you are not being a pest and I hope we can find and fix your
    I'm really not sure what LimeWire would have to do with your problem and the
    two options I gave you usually fixes it. If it were I and given what you
    have already tried I think I'd try a System Restore just before you
    installed LimeWire. It's appears something has intergraded into your IE
    settings and you may not be able to find it.

    Before you try System Restore you can try two more Spyware removal programs
    and see it one will pick it up.
    Ad-Aware 2007 Free
    SUPERAntiSpyware Free

    Both of these are excellent programs and I'd recommend keeping them both
    along with SpyBot S&D.

    All the best,

    Is your computer system ready for Vista?
    Want to keep up with the latest news from MS?
    Just type in Microsoft
    SG, May 11, 2008
  9. richene416

    richene416 Guest

    Thank you - I'll give them both a shot and see what happens. I'll keep you

    Thanks again for all your help and patience!
    richene416, May 11, 2008
  10. richene416

    richene416 Guest

    IT WORKED!!! Ad-Ware caught a worm, and Super Anti-Spyware caught 150 files,
    including a lot of adware, malware and one Trojan!

    Thank you so much for your help!!!
    richene416, May 12, 2008
  11. richene416

    SG Guest

    SG, May 13, 2008
  12. richene416

    richene416 Guest

    Good morning,

    Was wondering if you could help me with something else. Since I've fixed all
    the viruses, malware, etc., I'm getting this message when I start up:

    Error loading: C:\Windows\System32\cpmsky.dll
    The specified module could not be found

    Any idea what this is? Should I be worried?

    Thanks again,
    richene416, May 13, 2008
  13. richene416

    SG Guest

    Hi Donna,

    Just for the purpose of looking, we will delete the line later if there.
    Do the following....

    Click Start, in the "Start Search" at the bottom type: Regedit
    You will see it appear at the top, double click it and UAC will prompt you
    for permission, select Continue.

    Now, look for the following branch.
    HKEY_LOCAL_MACHINE, just to the left of that name you need to click the
    little triangle to expand the branch. Now look for SOFTWARE then Microsoft
    then WINDOWS then CurrentVersion. Under CurrentVersion you now need to look
    down that key for the RUN Key. Click on the RUN key to highlight it then in
    the right hand pane see if you have the follow String Value.

    [PostSetupCheck] C:\WINDOWS\System32\Rundll32.exe
    "C:\WINDOWS\system32\cpmsky.dll" DllStart

    If it's there or not close Registry Editor and post back what you saw.

    All the best,

    Is your computer system ready for Vista?
    Want to keep up with the latest news from MS?
    Just type in Microsoft
    SG, May 14, 2008
  14. richene416

    richene416 Guest

    I followed the instructions you gave me, and it showed exactly what you had
    typed below.

    Any other suggestions?


    richene416, May 15, 2008
  15. richene416

    SG Guest


    I was afraid so :<( it's a nasty.

    Go here and download HijackThis 1.99.1

    You can choose The Authors Site is fine for downloading.

    Run it and look for this line exactly.......
    O4 - HKLM\..\Run: [PostSetupCheck] C:\WINDOWS\System32\Rundll32.exe
    "C:\WINDOWS\system32\cpmsky.dll" DllStart

    Check the box to remove it, reboot and post back.

    All the best,

    Is your computer system ready for Vista?
    Want to keep up with the latest news from MS?
    Just type in Microsoft

    SG, May 15, 2008
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