Runtime Error with WMP opening .mpg files. QuickTime Error Too.

Discussion in 'Windows Media Player' started by Michael M. Kadrie, Nov 19, 2003.

  1. Strange problem here and can't find a fix.
    I have some .mpg movies that I have always been able to open in WMP 9.
    All of a suddend, they won't open and I get a Runtime Error. All other
    types of movies will open in WMP with no problems.
    I also get an error with QuickTime 6 that says a software component
    needed could not be found. I can open the exact same files on my work
    computer which has pretty much all of the same features as my home
    computer. I have recently upgraded to QuickTime 6, but I don't know if
    that could be causing anything because I upgraded at work as well. The
    files won't open in any of my other software as well (such as After
    Effects 5.5, Premiere 6.5 or Pinnacle Studio 8).
    I've tried un-installing and re-installing WMP 9, all of my Windows
    Updates are current as of 11/18/03. I'm just baffled!

    Windows 2000 SP3 (can't upgrade to SP4 - long story).
    WMP 9
    Pentium 4
    QuickTime 6.4
    I hope someone is able to help.

    Thanks,
    Michael M. Kadrie
    Atlas Design Group
     
    Michael M. Kadrie, Nov 19, 2003
    #1
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  2. A .MPG file can contain either MPEG1 or MPEG2 compressed video.The MPEG1
    decoder is shipped with most applications and system. The MPEG2 decoder
    instead, because of licensing issue, is usually not shipped with any
    application but specific MPEG2-based ones (like DVD players). Try to install
    an MPEG2 decoder for WMP (like the ones installed by software DVD players).



    --

    Alessandro Angeli

    MVP::DigitalMedia

    a dot angeli at biosys dot net
     
    Alessandro Angeli [MVP::DigitalMedia], Nov 19, 2003
    #2
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  3. Thanks for the tip.
    But how would this explain that the movies were playing fine a week
    ago and now they don't play? Plus the same movies play on my computer
    at work. I've never installed an MPEG2 decoder there.
    Has anyone heard of a virus out there targeting .MPG files?
    This might be the only thing I can think of.
    Thanks,
    Michael M. Kadrie
     
    Michael M. Kadrie, Nov 19, 2003
    #3
  4. If an MPG file is an MPG file and not some other thing
    renamed to .MPG, then it can not contain a virus because it
    does not contain instruction code of any kind.

    Does WMP give you an error code?
    What happens if you run the following command from a DOS
    window?

    regsvr32 quartz.dll


    --

    /**
    * Alessandro Angeli
    *
    * MVP::DigitalMedia
    *
    * a dot angeli at biosys dot net
    */
     
    Alessandro Angeli [MVP::DigitalMedia], Nov 19, 2003
    #4
  5. Does WMP give you an error code?

    No, it just says the following (in an error box titles "Microsoft
    Visual C++ Runtime Library"):
    Program: C"\Program Files\Windows Media Player\wmplayer.exe

    abnormal program termination.

    And QuickTime gives this message:
    Couldn't open the file "Video01.mpg" because a software component
    needed by the movie could not be found.

    I have QuickTime 6.4 Pro.

    Just so you know, these are both MPG files that I have captured (and
    was able to view as of last week) and stock footage from a CD-ROM
    (that was also viewable).
    It comes back that the DllRegisterServer in quartz.dll succeeded.


    Thanks again for your help.

    Michael M. Kadrie
     
    Michael M. Kadrie, Nov 21, 2003
    #5
  6. WMP and QT do not share components beside some system libraries and a subset
    of DirectX so it might be one of those that's corrupted (just a guess,
    without an error code or the name of the offending module it's hard to
    tell). You could try to re-install DirectX, WMP and QT and see whether the
    allegedly corrupted library is replaced by a working copy.


    --

    Alessandro Angeli

    MVP::DigitalMedia

    a dot angeli at biosys dot net
     
    Alessandro Angeli [MVP::DigitalMedia], Nov 21, 2003
    #6
  7. Thanks Alessandro,
    I have already un-installed and re-installed WMP, and I just upgraded
    my DirectX. I think I have not tried to re-install QT yet though, so I
    will try that tonight.
    I'll let you know what happens.
    Thanks again,
    Michael M. Kadrie
     
    Michael M. Kadrie, Nov 21, 2003
    #7
  8. Alesandro,
    I don't know what did it, but it's now fixed. I re-installed QT 6 and
    there were also updated available for my Pinnacle Studio software and
    hardware. Whatever it was, one of those fixed it.
    Thanks for your help and attention.
    Michael M. Kadrie
     
    Michael M. Kadrie, Nov 23, 2003
    #8
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