RWW Fails using Web Interface, but works using Remote Desktop Connection

Discussion in 'Windows Small Business Server' started by Stuart Mackie [MCP, MSP], Jul 20, 2004.

  1. Hi. We recently changed from a single nic to a dual nic setup. We ran the
    ICW to allow for both nics and have had no problems until today when we
    tried to use RWW through the web interface to access our serve within the
    internal LAN. On selecting the Server on the web interface it attempts to
    connect and then we get the error:

    "Connectivity to the remote computer could not be established. Ensure the
    remote computer is on and connected to the Windows Small Business Server

    If instead we use the Remote Desktop Connection on a Windows XP workstation
    and connect to the server's internal nic on it works without any
    problem. I haven't had any time or access to actually try connecting
    remotely from outside our network.

    I have also tested viewing the Performance and Usage Reports and they work
    fine. When we through the ICW we did select the options we required which
    included RWW, and we have no other problems with connectivity etc.

    External Nic:

    Internal Nic:
    IP :
    Gateway: blank
    Stuart Mackie [MCP, MSP], Jul 20, 2004
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  2. Hi Stuart,

    Something is not right in your external nic setup. IP and Gateway should be
    in the same subnet.
    Marina Roos [SBS-MVP], Jul 20, 2004
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  3. Hi Marina. I remember we spoke about this before and we did use the
    settings discussed to start with :) Once it was up and working we
    reconsidered what we needed to achieve, and using this configuraition still
    accomodated the different subnets and still gave us the network flexibility

    Unless I've worked this out wrong, a subnet mask of starting
    with IP makes subnet one (Internal Nic) and
    subnet two (External Nic)
    If for example we set the external to and the internal
    then it doesn't work, but the current configuration uses different subnets
    and we haven't had any problems with anything other than RWW. All other
    services such as VPN, OWA etc all work as expected.

    Stuart Mackie [MCP, MSP]
    Stuart Mackie [MCP, MSP], Jul 20, 2004
  4. Hi Stuart,

    IP and Gateway should be in the same subnet. You have the gateway pointing
    to what????


    Microsoft SBS-MVP

    Marina Roos [SBS-MVP], Jul 20, 2004
  5. I'll need to double check, but the Gatway router should have the
    configuration below. It could be we've had a little over-sight on the
    external nic configuration :)


    What issues should arrise if we are using this configuration ?


    Stuart Mackie [MCP, MSP], Jul 20, 2004
  6. Stuart,

    If you have your Router at and your internal nic on, you
    have a problem.


    Microsoft SBS-MVP

    Marina Roos [SBS-MVP], Jul 21, 2004
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