"Safely Remove Hardware" won't unlock my removable hard drive

Discussion in 'Windows Media Center' started by sheana, Aug 15, 2006.

  1. sheana

    sheana Guest

    I have an HP Media Center PC m7077c, and I just installed HP Personal Media
    Drive (removable external hard drive). Every time I try to disconnect the
    drive using the "Safely Remove Hardware" icon, I get a message "The device
    ""Generic volume"" cannot be stopped right now. Try stopping the device
    again later."

    I have Norton Internet Security Suite, and I believe the Norton Protected
    Recycle Bin is involved in this. I connected with HP online chat help, and he
    gave me the following link:

    I downloaded and ran the program, but don't understand the output.....the
    drive is labeled Z:, and it doesn't show up in the report/snapshot? However,
    I did something (don't remember what unfortunately) and got a message

    Anyway, I'm stumped, at my wits end, and I can turn off the computer. But
    that won't solve the problem. PLEASE HELP!!! I'm all Googled out
    sheana, Aug 15, 2006
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  2. sheana

    Sgmbest12321 Guest

    could you please post the error mesg or the output

    i think i have that problem too

    i never listen to that nag adn the protected recycle bin wont care if you
    take it out because it is just monitering to make sure that a deleted file
    doesnt automaticly resurect itself
    Sgmbest12321, Aug 16, 2006
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